Modern Restaurant Management

OCTOBER 27, 2023

Adding a coat of paint will always freshen up any space. The same goes for any restaurant or bar. Understanding how to prepare your staff for a fresh coat, what styles of paint, and finishes can help you create a space that is inviting, warming, or even exciting for your customers. Throughout my almost two decades of experience working with restaurant and bar owners these are the areas I always discuss with them when they decide to give their establishment a new look.

Front of House 189

Front of House Back of House Scheduling Budgeting 189

Lodging Magazine

OCTOBER 27, 2023

MCLEAN, Virginia, and KOKOMO, Indiana—Hilton announced the groundbreaking of the first Project H3 by Hilton hotel in Kokomo, Indiana, signifying the start of construction on its new studio apartment-style extended-stay hotel brand. Operating under a working title as Hilton navigates the final stages of the trademark process, the 137-room property is owned by Sun Management & Development Corporation.

Magazine 116

Magazine 116

Hospitality Net

OCTOBER 27, 2023

Four Seasons is expanding its Private Retreats collection of luxury villa and residence rentals with highly anticipated openings in Cabo San Lucas at Cabo Del Sol, Caye Chapel in Belize, Tropicalia in the Dominican Republic, New Cairo Capital at Madinaty, and Cartagena, Colombia. Offering tailored stays in world-class homes expertly crafted by renowned architects and designers, Four Seasons Private Retreats offer the very best of living, hosting, and vacationing for every lifestyle.

104

104

Fast Casual

OCTOBER 27, 2023

"The rule upends employment policy, adopting a far-fetched definition of 'employer' based on 'indirect or potential influence' of an employee and then fails to define how 'indirect control' will count toward a joint employer relationship," the National Restaurant Association said in a statement.

Definition 103

Definition 103

Advertisement

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Revenue Hub

OCTOBER 27, 2023

In the demanding world of hotel marketing, profitability (not revenue) is king. NB: This is an article from Direct Your Bookings However, paradoxically, there might be some hidden practices within your own marketing strategies that are, in reality, undermining your success. These are what I refer to as the revenue sinkholes – potentially damaging patterns that could be silently draining your profits.

Marketing 100

Marketing Article Book Communication 100

Revenue Hub

OCTOBER 27, 2023

The hotel industry is evolving, and chatbots are at the forefront of this transformation. NB: This is an article from innQuest Chatbots have become an integral part of the hotel industry, reshaping the way hotels engage with their guests. They not only enhance guest experiences and drive bookings but also streamline processes, offering a valuable solution to the perpetual staffing challenges in the hospitality industry.

Reservations 98

Reservations Article Blog Information 98

Hotel Owner

OCTOBER 27, 2023

Accor has revealed its like-for-like revenues increased 13% to €1.28bn (£1.11bn) during the third quarter of the year. The growth was attributed to a 13% increase for the Premium, Midscale and Economy Division and 17% for the Luxury and Lifestyle Division. It said hotel demand remained very strong throughout Q3 with RevPAR up 15% compared with prior year despite a very high comparable basis (RevPAR in Q3 2022 was up 14% compared with Q3 2019).

Pricing 98

Pricing Marketing 98

Hospitality Net

OCTOBER 27, 2023

S Hotels and Resorts PCL, the global hospitality company from Singha Estate PCL, has announced a major USD 27 million renovation of its resorts in Thailand and Fiji, including an investment of more than THB 500m (approx. USD 14.2m) to reimagine the design, facilities and guest experiences at its three SAii Resorts in Thailand – SAii Phi Phi Island Village, SAii Laguna Phuket, and SAii Koh Samui Choengmon – and FJD 28.5m (approx.

98

98

Hotel Owner

OCTOBER 27, 2023

The Castle of Comfort hotel in Dodington has been sold to a private individual off a guide price of £1.1m. The hotel comprises a three star silver award hotel with nine en-suite bedrooms, a 24-cover restaurant, a bar lounge and a three bedroom owners’ cottage. The Grade II listed building also benefits from a garden with seating for alfresco dining and a heated outdoor swimming pool.

Pricing 98

Pricing Marketing 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

OCTOBER 27, 2023

Marriott International, Inc. has announced the signing of agreements to open three new luxury resorts in Vietnam. The signings mark the expected debut of two new brands into Vietnam – Ritz-Carlton Reserve and The Luxury Collection on the tropical paradise of Hon Thom Island in Phu Quoc. Additionally, Marriott also announced Vietnam’s third JW Marriott Hotel set for Trang An, the serene UNESCO World Heritage destination in northern Vietnam.

Reservations 98

Reservations 98

Hotel Owner

OCTOBER 27, 2023

Cornwall’s St Moritz Hotel and Cowshed Spa has announced a new hot and cold contrast therapy ‘Wild Spa’ which will open on 1 December 2023. The luxury inside/outside elemental spa, set in Trebetherick, between Rock and Polzeath, will provide the invigorating, energising benefits of cold water exposure alongside the restorative, warming effects of heat therapy.

Workshop 98

Workshop Special Events Events 98

Hospitality Net

OCTOBER 27, 2023

It’s common for each of us to be on our phones all day, every day. And text messaging has become our go-to method for connecting with others. Texting is good not only for communicating with our loved ones, but also for business purposes, such as touching base with colleagues and clients.

Communication 98

Communication 98

Hotel Owner

OCTOBER 27, 2023

Parkdean Resorts is among the 109 businesses from across the industry to have signed The Hospitality Wellbeing and Development Promise. The promise, which is driven by the Hospitality and Tourism Board as part of the Hospitality Sector Council, was first launched this April. In signing up to the Wellbeing and Development Promise, these companies have “united in their commitment to supporting the development of their workforce”.

Training 98

Training Marketing 98

Advertisement

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

OCTOBER 27, 2023

If you’re reading this, chances are that you have stayed in a hotel before. You have also likely drunk at a bar and eaten at a restaurant; it’s even likely you did all these things in one night. The world of hospitality is one we encounter on a near daily basis, so it’s no surprise that the industry is worth $4.548 trillion as of 2022. However, as we’ve seen with other sectors that experience consistent growth in value, cybercrime and threats follow closely behind.

96

96

PhocusWire

OCTOBER 27, 2023

While the increasing frequency of climate-related disruptions is inevitable, severely disappointed customers are not. Travel providers have access to the data that enables a real-time, proactive approach to helping customers manage disruptions of all types.

Customer Service 96

Customer Service 96

Hotel Owner

OCTOBER 27, 2023

Accor, a global hospitality company, reported a strong performance in the third quarter of the year, with like-for-like revenues increasing by 13% to €1.28bn (£1.11bn). The growth was driven by a 13% increase in the premium, midscale, and economy division, and a 17% increase in the luxury and lifestyle division. Despite challenging comparisons with the previous year, hotel demand remained robust throughout Q3, with a 15% increase in Revenue Per Available Room (RevPAR) compared to the prior year.

Training 95

Training Pricing 95

Hospitality Net

OCTOBER 27, 2023

The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University has again excelled in the university rankings, claiming the top spot in the “Hospitality and Tourism Management” category of ShanghaiRanking’s Global Ranking of Academic Subjects 2023.

94

94

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Revenue Hub

OCTOBER 27, 2023

Black Friday and Cyber Monday are two of the most anticipated shopping days of the year, and the hospitality industry can certainly benefit from the frenzy. NB: This is an article from ARO Digital Strategy To maximize bookings during this period, hotels need to leverage hotel digital marketing strategies and enhance their hotel website design. In this article, we’ll explore how hotels can drive bookings during Black Friday and Cyber Monday with a focus on direct bookings, digital marketing

Book 90

Book Article Marketing Information 90

Hospitality Net

OCTOBER 27, 2023

Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Regency Changshu Kuncheng Lake, a timeless urban haven on the east bank of Kuncheng Lake and one of the highest hotels in Changshu, with panoramic lake, city, mountain and sunset views.

91

91

Omland Hospitality

OCTOBER 27, 2023

Hotel Management Hacks: Streamlining Supplies and Saving Costs Efficiency in supply management and cost-saving strategies are paramount for hotel managers seeking to optimize their operations. In the ever-competitive hospitality industry, achieving excellence in these areas is not just desirable but essential. This blog post will serve as a comprehensive guide, delving into the art of streamlining supplies and the science of saving costs within your hotel management.

Blog 80

Blog 80

Hospitality Net

OCTOBER 27, 2023

Construction of Hilton’s new apartment‑style extended‑stay brand begins less than five months after launch, expected to debut in mid‑2024.

95

95

Advertisement

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Business

OCTOBER 27, 2023

For the third quarter ended Sept. 30, Accor reported a global RevPAR increase of 15% compared to the same period a year ago. When compared with Q3 2022, RevPAR was up 14%. “The group’s strong performance during the quarter illustrates once again the strength of business momentum in all of our markets, notably in Asia, and for the brands in our two segments: Premium, Midscale and Economy on the one hand, and Luxury and Lifestyle on the other,” said Sébastien Bazin, chairman/CEO, Accor. R

Accounting 72

Accounting Pricing Marketing Events 72

Hospitality Net

OCTOBER 27, 2023

For hotels, the annual budget process is like a high-stakes poker game in which the owners keep their cards close to their chest and the operators try to guess what cards they’re holding and if they’re bluffing. By the time everyone shows their hands and the year kicks in, the game has often changed significantly, and all bets are off.

Budgeting 78

Budgeting 78

Lodging Magazine

OCTOBER 27, 2023

WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Chip Rogers spoke after the National Labor Relations Board issued a final regulation expanding the “joint-employer standard” under the National Labor Relations Act. The standard is used to determine when two or more employers are jointly responsible for a shared group of workers’ essential terms and conditions of employment and thus jointly liable for violations of the National Labor Relations Act and have joint b

Magazine 69

Magazine 69

Hospitality Net

OCTOBER 27, 2023

The first InterContinental in North India sets a new standard of elegance and sophistication in Jaipur.

97

97

Advertisement

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.