eHotelier

JULY 18, 2023

The Brown Palace Hotel and Spa – a legend among downtown Denver hotels since 1892 – proudly announces the appointment of Jana Smith as the iconic landmark’s first female General Manager. In her new role, Smith will be responsible for overseeing all operational aspects of the 241-room hotel and its 300-person team, ensuring day-to-day success in providing guests with exceptional dine and drink experiences and distinguished service.

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Modern Restaurant Management

JULY 18, 2023

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. And those consumers want the restaurant experience, according to a survey earlier this year by the National Restaurant Association. It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.” Take a minute now and think of five things that you believe bring your customers back tim

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eHotelier

JULY 18, 2023

Customer satisfaction is a never-ending process, you need to take continuous action to meet your customer needs. By utilising these digital tools in the right way, you can enhance the guest experience and improve guest satisfaction, ultimately leading to increased revenue and loyalty.

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Guest Satisfaction 246

MEWS

JULY 18, 2023

Are you looking to reduce your hotel's carbon footprint? There are many actions your hotel can take to reduce its impact on the environment. Becoming more eco-friendly improves reputation, too – it's a deciding factor for guests who care about sustainability.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

JULY 18, 2023

The all-in-one Hotel Management System is expanding its footprint in North America with the appointment of Toronoto-based Account Executive, Iris Diab.

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Accounting 244

eHotelier

JULY 18, 2023

Dusit Hotels and Resorts under Dusit International, one of Thailand’s leading hotel and property development companies, is making its Nepal debut with the opening of Dusit Princess Kathmandu and Dusit Thani Himalayan Resort Dhulikhel, which will start welcoming guests on 17 and 24 July, respectively.

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Property Development 130

EATER

JULY 18, 2023

The Spongmonkeys doing whatever the hell it is that they do. | Quiznos In 2003 the Spongmonkeys, a pair of potato-shaped, human-toothed, rodent(ish) critters became the unlikely faces of Quiznos. Now, the sandwich chain is plotting a comeback, and the Spongmonkeys are once again loving their subs. The year 2003 was a different time. George W. Bush was president, MySpace had just launched, and U.K. animator Joel Veitch created what would eventually become one of the weirdest — and most enduring —

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eHotelier

JULY 18, 2023

Novotel Sydney Darling Square has announced the appointment of Sarah Bacic as Director of Sales and Marketing, to lead the property’s sales, marketing and reservations teams, helping drive overall success for the business.

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Hotel Business

JULY 18, 2023

Wyndham Hotels & Resorts is hosting its second BOLD Symposium ahead of the official start of the 2023 National Association of Black Hotel Owners, Operators & Developers (NABHOOD) Hotel Ownership & Investment Summit at the Miami Marriott Biscayne Bay in Miami. It will be followed by a BOLD Bootcamp, a part of its BOLD Incubator, later in the week.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

JULY 18, 2023

Swiss-Belhotel International, the rapidly expanding global hotel management group, has signed a memorandum of understanding (MOU) with CTG Hotel, part of the largest tourism enterprise in China - China Travel Group. The partnership is set to significantly boost the Swiss-Belhotel International’s portfolio.

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Hotel Owner

JULY 18, 2023

Killyhevlin Hotel in Enniskillen has announced it has launched 12 new Lakeland Studios bringing the total investment in the leading four-star property’s self-catering collection to over £3m in the last two years. Since 2021, Killyhevlin has doubled its luxury self-catering accommodation. The Woodland Lodges with private Hot Tubs and Lakeside Lodges, perfect for breaks with family and friends.

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Catering Book 98

eHotelier

JULY 18, 2023

PMZ Realty Capital LLC, a national boutique real estate investment banking firm focused on creating advantageous capital structures for its clients, announced today that it arranged over $60M in financing in the last few weeks for three separate Hilton properties.

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Industry Insights Lodging Magazine

JULY 18, 2023

SAN FRANCISCO—Duetto released its latest look at the global hotel market, reporting positive signals in all metrics through to year-end. Globally, Duetto data shows that room nights for this year are up 14 percent, ADR is up 9 percent, and rooms revenue is up 19 percent versus the same time last year. For North America, all segments are enjoying a 6 percent uptick in room nights for 2023, a 3 percent gain on ADR, and […] The post Duetto: Global Hotel Markets Report Positive Performance for

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

JULY 18, 2023

IHG Hotels & Resorts today announces a partnership with Odom Living Co., Ltd. to introduce Vignette Collection to Phnom Penh in 2027.

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Industry Insights Lodging Magazine

JULY 18, 2023

BETHESDA, Maryland—Marriott International, Inc. and MGM Resorts International announced an exclusive long-term strategic licensing agreement and the creation of MGM Collection with Marriott Bonvoy, which will launch in October 2023, and encompass 17 of MGM’s unrivaled resorts, representing more than 40,000 rooms in Las Vegas and other cities across the United States.

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Are Morch

JULY 18, 2023

Change is the only constant in the fast-paced rental market. The strategies for achieving economic success in this sector are changing, but one aspect is coming into sharper focus: the need for a customer-centric strategy. This is not a concept that can simply be slapped on firm vision statements or marketing collateral; rather, it needs […] The post Customer-Centric Engagement: Strategies for Success in the Rental Sector appeared first on Are Morch, Digital Transformation Coach.

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Marketing Article 98

Hospitality Net

JULY 18, 2023

In June 2023, Stephanie Smith, Founder & Digital Matriarch at Cogwheel Marketing, the company behind Cogwheel Analytics spoke with Trevor Grant of Revenue Hub. They discuss the impact to hotels of combining multiple digital marketing datasets.

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Marketing 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

JULY 18, 2023

The Gables Guest House hotel and restaurant in the Lake District has been put up for sale for an asking price of £1,395,000. The property features 14 en suite letting rooms which have all been recently refurbished as well as a large dining and breakfast area. Sheila’s Cottage Restaurant is a thriving local business, which occupies a charming slate building, with space for up to 70 customers.

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Pricing 98

Hospitality Net

JULY 18, 2023

4SUITES, the leading smart access solutions provider for the hospitality industry, is delighted to announce the appointment of Alfred Eeltink as its new Chief Executive Officer (CEO) of 4SUITES B.V., effective July 1st, 2023. Eeltink’s leadership will guide 4SUITES into the next phase of growth, with a specific focus on expanding its presence in North America.

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Hotel Owner

JULY 18, 2023

Recently-launched sports accommodation specialist Sportshotels.com has claimed it is building “remarkable” momentum after securing support from a number of hotel groups and sporting organisations. The platform, backed by hotel industry experts including 15 hotels in Manchester, focuses exclusively on sports organising bodies, clubs and fans, and sources comfortable accommodation tailored to meet their specific requirements.

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Book Marketing 98

Hospitality Net

JULY 18, 2023

Langham Hospitality Group has signed an agreement to manage a Ying’nFlo in Admiralty, Hong Kong, and this new property is scheduled to open in September 2023. The new property follows the successful debut of the first Ying’nFlo concept which launched in the colourful district of Wanchai, Hong Kong, in October 2022.

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Scheduling 96

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Owner

JULY 18, 2023

1 Hotels, founded by Barry Sternlicht, has announced its UK flagship and first European destination, located in London’s Mayfair, has officially opened. The nine-story building overlooks the trees and lawns of Green Park located near the galleries, boutiques, restaurants and emporia of Bond Street, Berkeley Square and Piccadilly. 1 Hotel Mayfair is within walking distance of attractions such as The Royal Academy, the West End theatre district, and Buckingham Palace.

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Marketing 98

Hospitality Net

JULY 18, 2023

The Steigenberger Hotels & Resorts brand is expanding its portfolio: LFPI Hospitality Group and Deutsche Hospitality have signed a franchise agreement for a hotel in Bielefeld. Historic Hotel Bielefelder Hof will be operating under the name "Steigenberger Hotel Bielefelder Hof" beginning February 1, 2024.

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Hotel Owner

JULY 18, 2023

Revenue management system Duetto has reported positive signals in all metrics across the global hotel market this year, with room nights up 14%, ADR up 9%, and rooms revenue up 19% against the prior year. For North America, all segments saw a 6% uptick in room nights for 2023, a 3% gain on ADR, and an 11% lift in room revenue for this year compared with 2022 figures.

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Marketing Book 96

Hospitality Net

JULY 18, 2023

Fusion Hotel Group, Vietnam’s fully integrated hospitality and management company, announces the launch of HIIVE Hotels. Created for business travelers around industrial and logistic hubs, the August opening of HIIVE Binh Duong marks the brand’s Southeast Asia debut.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.