Thu.Dec 28, 2023

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.

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How to embrace a guest-centric approach in your hotel

MEWS

Guest-centric hotels focus on tailoring their services to adjust to the needs and desires of their guests. It's not just about being more competitive; it's about knowing your guests and designing the services they want. By placing the guest at the center of everything you do, you're more likely to attract and keep them long after their first stay. Want to learn how to build a guest-centric hotel?

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Malaysia's 8% SST in 2024 – Insights for Hoteliers

Soft Inn

In response to the recent announcement in Malaysia's Budget 2024 presented in Parliament, a significant development is on the horizon that may cast a substantial impact on the hotel industry. There is a proposed increase in the Sales & Services Tax (SST) from the current 6% to 8% which might take effect from 1st March 2024. While the official confirmation of the effective date has yet to be confirmed by the government, hoteliers should commence preparations well in advance.

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2024 AI Predictions for Restaurants: What to Expect in the New Year Ahead

Modern Restaurant Management

In a world marked by technological progress, artificial intelligence (AI) emerges as a game changer. For the restaurant industry, renowned for its ability to keep up with trends, adopting AI is inherent. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Navigating the New Form I-9: Updated Employee Verification Process Brings New Opportunities and Obligations

Lodging Magazine

The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.

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The Absolute Worst Food and Dining Trends of 2023

EATER

A spread — and two hand-shaped chairs — at Shuggie’s Trash Pie in San Francisco. | Erin Ng What if maximalist dining was… bad? From custom matchbooks fit for your dinner party to exciting restaurant collaborations to savory pints of ice cream , dining trends for 2023 ran the gamut from delightful to perplexing to. maybe simply bad. As always, Eater spent the year chronicling the trends hitting restaurant menus, TikTok, and culture at large ( Pasta Girl Fall , anyone?

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Park Hyatt Marrakech Officially Opens its Doors

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announces the opening of Park Hyatt Marrakech, marking the debut of the Park Hyatt brand in Morocco and growing the brand’s presence in Africa, joining Park Hyatt Zanzibar and the forthcoming Park Hyatt Johannesburg, slated for 2025. Uniquely located about 9 miles (15 kilometers) from Marrakech’s historic Medina district, the 19-acre (7.5-hectare) resort is situated in an exquisite, off-the-beaten path location at the base of the Atlas Mountains.

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The ‘Nontraditional Traditional’ Pho Broth That Uses Dry-Aged Beef

EATER

Chef and owner of NYC’s Saigon Social, Helen Nguyen, spends her night butchering meat and making stock for her pho broth At Saigon Social in New York City, chef and owner Helen Nguyen makes her own pho broth using oxtail, brisket, beef shank, and dry-aged rib bones. “My style of pho is nontraditional traditional,” says Nguyen. “I’ve been able to add different layers that are very true to the way that I eat and the way that I cook.

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The 50 Greatest Luxury Hotel Suites in the World

Hospitality Net

Robb Report is the ultimate arbiter of quality in luxury. We’re picky, perfectionistic, and painstaking in what we recommend, whether it’s our annual Best of the Best awards or the power players in fine dining. This new list is no different: It intends to offer an opinionated, informed, and incisive guide to the best suites—from penthouses to train carriages—available now throughout the world.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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This Week’s Comings & Goings

Lodging Magazine

Margaritaville at Sea has announced the appointment of Frank Belzer as senior vice president of sales and partner relations. Belzer will build and lead a team dedicated to cultivating productive relationships with travel advisors. The Biltmore Los Angeles announced the appointment of Sue Yoon as director of sales and marketing of the property. Yoon will drive all aspects of sales and marketing, including direct sales, marketing, revenue, and distribution.

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The 41 Most Anticipated Hotel Openings of 2024 - vogue.com

Hospitality Net

In 2024, the post-pandemic travel boom is set to continue. After years of border closures, construction halts, and economic uncertainly, the world is finally bullish on, well, the world itself: according to the U.S. Travel Association, leisure trips will reach the 2 billion mark next year just in the United States alone, far surpassing pre-pandemic levels.

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Hilton Shares Luxury Portfolio Openings Planned for 2024

Lodging Magazine

MCLEAN, Virginia—In 2024, Hilton’s luxury portfolio will announce offerings including new brand signatures, a tableside cocktail ritual at Waldorf Astoria Hotels & Resorts, art encounters at Conrad properties, and experiences in more destinations. New initiatives can also be experienced throughout the portfolio, from Waldorf Astoria Las Vegas’ guestrooms and suites and a wellness location at Grand Wailea, A Waldorf Astoria Resort, to LXR’s Hotel 1000 Seattle’s new cocktail concept, Rosebay.

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Strategies to taming the multicloud chaos in 2024

SAS

For the data scientists and developers who use analytics to extract insights from massive volumes of data, it’s easy to see the appeal of operating in a metacloud environment. After all, analytics workloads are not only resource-intensive – they’re also highly variable and differ in terms of importance and urgency. [.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Hard Rock Hotel & Casino Athens Breaks Ground

Lodging Magazine

ATHENS, Greece—Hard Rock International, GEK TERNA Group, and the Athens community broke ground on the luxury resort and Casino in the Athens Rivera. The groundbreaking event had a commemorative shovel celebration at the Hellinikon Airport. The ceremony to follow was conducted at the Hellinikon Experience Center and included the Hard Rock International executives, GEK TERNA Group executives, Greek government officials, political dignitaries, and local community leaders.

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The Venetian Resort Las Vegas Continues Reinvestment Strategy

Guides: Lodging Magazine

LAS VEGAS, Nevada—Over a year ago, The Venetian Resort Las Vegas embarked on a billion-dollar reinvestment strategy that will impact the guest experience. The latest renovation is the transformation of the guest arrival experience to The Venetian Resort. Upon arrival, guests will enter Sala 118, a bar and lounge; a Starbucks; and an expanded concierge and luggage desk.

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CoStar: U.S. Hotel Performance Falls, Anticipated From Holidays

Lodging Magazine

WASHINGTON—As anticipated ahead of the holidays, U.S. hotel performance fell from the previous week, according to CoStar’s latest data through Dec. 23, 2023. U.S. Hotel Performance December 17-23, 2023 Percentage change from comparable week in 2022:Occupancy: 43.9 percent (up 0.5 percent)ADR: $131.97 (down 0.9 percent)RevPAR: $57.90 (down 0.4 percent) Among the Top 25 Markets, Boston saw the largest year-over-year increases in occupancy (up 21.5 percent to 46.2 percent) and RevPAR (up 23.1

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Purchasing Cycle Time Optimization for Restaurant Owners

Synergy Suite

In the restaurant industry, efficiency in operations is not just a goal, but a necessity. One crucial aspect that often goes unnoticed, but significantly impacts both cost and customer satisfaction, is the purchasing cycle. We will dive into the concept of purchasing cycle time, exploring its critical role in restaurant management and how optimizing it can lead to significant improvements in your business.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Exploring career opportunities: Hotel management vs culinary arts

Les Roches

A career in the hospitality industry can be incredibly rewarding, both financially and personally. Two popular options are in hotel management and culinary arts. As you weigh up these two vibrant choices – one defined by welcoming visitors into carefully curated spaces, the other by enticing customers with tantalizing cuisine – which one do you choose?

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CASABLANCA – 2

Mary Gostelow

Looking back up at one of the two wings of the C-shaped Four Seasons Casablanca gives no indication that the destination is the force of Morocco’s business weight. To take this image, above, Girlahead went down from the public part of the hotel, on the top, fifth floor. On the ground floor, floor one, go past a guard of honour, either side six anthropomorphic sculpted shapes in beige through to sea blue.

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Staybridge Suites opens second site in Bangkok

Serviced Apartments

Thailand: Extended-stay hotel Staybridge Suites Bangkok Sukhumvit marks the brand’s second property in Asia Pacific under IHG Hotels & Resorts. Staybridge Suites Bangkok Sukhumvit offers 441 suites with full kitchenettes, workspace, and a living area. Onsite amenities include a shop called The Pantry, communal areas such as The Den and lobby, a fitness centre, golf simulator, and complimentary meeting rooms available upon reservation.

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Explore rewarding careers in the restaurant industry

Les Roches

Careers in the restaurant industry can offer many rewarding professional paths for a wide range of people. Whether you want to design menus or manage multiple venues, there are plenty of options for great roles within the restaurant industry. If you are passionate about food and delivering delicious experiences, working in restaurants or associated fields could be just for you.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali