Modern Restaurant Management

SEPTEMBER 26, 2022

Technology has been a great help during these testing times and, in particular, more and more restaurateurs have been turning to conversational voice AI ordering systems to help them meet —and increase— their orders with the resources they have available. When it’s designed for a specific use case (like restaurants), voice technology is actually pretty straightforward to deploy.

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MEWS

SEPTEMBER 26, 2022

You may be wondering: what is a POS transaction and how does it work in the hospitality industry? POS stands for point of sale and it’s used to charge guests throughout their stay at your hotel. Not only does it improve the guest experience by allowing payments to be made electronically from anywhere on the hotel premises, but it also helps hoteliers keep better track of sales in order to optimize and improve the customer journey as well as your bottom line.

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SiteMinder

SEPTEMBER 26, 2022

World Tourism Day 2022: SiteMinder launches annual Changing Traveller Report, the largest accommodation-specific traveller survey globally. Sydney, Australia – SiteMinder (ASX:SDR), the world’s leading open hotel commerce platform, has today launched its annual Changing Traveller Report , revealing that the urge to travel is stronger than rising inflation, and the already popular ‘bleisure’ travel trend — combining business and leisure — is pushing new preferences that are set to change the hote

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EATER

SEPTEMBER 26, 2022

Ylenia Cuéllar. At Folderol, a combination natural wine bar and ice cream shop in Paris, neighborhood block party vibes feel distinctly Parisian Welcome to Best Dressed , an Eater series where restaurant diners show and tell what they’re wearing out to eat, from the small details to the splashy pieces — and how they approached getting dressed for each spot’s specific scene.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

SiteMinder

SEPTEMBER 26, 2022

Some differences between hotel guests are obvious, and others are as small as their booking channel preferences or tendency to spend additional money on-site. Careful market segmentation in the hotel industry is a catalyst for understanding these differences and acting on them. This blog provides an introduction to hotel market segments, including practical help to identify a hotel’s ideal target segments and tips on attracting guests in a chosen segment.

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PhocusWire

SEPTEMBER 26, 2022

The proposal would affect U.S. air carriers, foreign air carriers and third parties such as OTAs and metasearch sites that display fares for flights to, from and within the United States.

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Nation's Restaurant News

SEPTEMBER 26, 2022

Plus, hear a CREATE conversation between 3 industry CEOs

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PhocusWire

SEPTEMBER 26, 2022

Influenced by learnings from high-end online retailers, Journey Hospitality's OneJourney has helped The Elms embrace e-commerce principles and more than double its revenue.

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Guides: Lodging Magazine

SEPTEMBER 26, 2022

Opened in June, The Starling is a rebranding of the W Atlanta Midtown that draws inspiration from the starling bird that can be found in nearby Piedmont Park. Part of the Curio Collection by Hilton, The Starling offers 466 guestrooms and 45,000 square feet of meeting space. Many guests and meeting attendees gather in Lantana, the hotel’s distinctive lobby restaurant and lounge.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

PhocusWire

SEPTEMBER 26, 2022

A new non-profit association, OCTO, wants to enable reservation and ticketing system providers and tour, activity and attraction ticket resellers to connect their systems for more efficient distribution.

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Reservations 58

Industry Insights Lodging Magazine

SEPTEMBER 26, 2022

Speaking with LODGING at the Lodging Conference 2022 at the JW Marriott Phoenix Desert Ridge, Wyndham’s Executive Vice President and Chief Development Officer Chip Ohlsson took the opportunity to describe how efficiency shaped the development of Wyndham’s extended-stay economy-sector brand dubbed “Project ECHO.” The chief development officer explains that the official name for Project ECHO, which stands for Economy Hotel Opportunity, has not yet been determined, but regards the acronym as a fitt

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Duetto Cloud

SEPTEMBER 26, 2022

Karina Pontecorvo Rodriguez was our Unicorn of the Month for July. Karina joined Duetto in April 2019. As Customer Success Manager, she was required to work with some very large and complex accounts, all of which she handled efficiently and effectively. She was recently promoted to Product Manager of GameChanger, a role she is also smashing!

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Revfine

SEPTEMBER 26, 2022

Starting a hotel business is an exciting prospect. You'll be entering the hotel industry, an economically and socially important sector that offers a range of opportunities at all skill levels. Before you jump in, though, some essential factors must be considered. In this article, you'll learn everything you need to know as you prepare to. The post Hotel Business: Factors to Consider When Starting a Hotel Business appeared first on Revfine.com.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

The Restaurant Times

SEPTEMBER 26, 2022

Los propietarios de restaurantes, los consultores, los críticos e incluso los blogueros dedican mucho tiempo a hablar de la selección de la ubicación adecuada para un restaurante. La ubicación juega un papel crucial en su éxito o fracaso. Se sabe que grandes establecimientos han cerrado por culpa de una mala ubicación del restaurante. Si bien es cierto que hay que esforzarse mucho para encontrar la mezcla adecuada de la tríada -Localización, Comida y Servicio- para el éxito de un restaurante, es

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PhocusWire

SEPTEMBER 26, 2022

The share of B2C versus B2B funding has trended toward B2B companies for years, and in 2021 B2B funding hit its highest share ever, at 39%.

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EATER

SEPTEMBER 26, 2022

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PhocusWire

SEPTEMBER 26, 2022

The co-founders realized that people have the best travel experiences when they take recommendations from people in their social circle.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Like any job, a restaurant job teaches skills and processes you can put on your resume in addition to soft skills that make you both a better worker and a more well-rounded person.

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Workforce Bulletin

SEPTEMBER 26, 2022

On Friday, September 23, 2022, the New York City Department of Consumer and Worker Protection (“DCWP”) released a Notice of Public Hearing and Opportunity to Comment on Proposed Rules related to its Automated Employment Decision Tool law (the “AEDT Law”), which goes into effect on January 1, 2023. As we previously wrote , the City passed the AEDT Law to regulate employers’ use of automated employment decision tools, with the aim of curbing bias in hiring and promotions; as written, however, it c

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