Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. That system needs access to the internet in order to keep functioning. But what happens when your restaurant suffers an internet outage, taking your POS system with it? Not only can that become frustrating for your guests, but it can also make in-house operations much more difficult.

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POS Systems Front of House Back of House Server 208

EATER

SEPTEMBER 15, 2023

An Rong Xu /Eater In her debut cookbook, ‘Made in Taiwan,’ the journalist uses recipes to tell the story of the island’s people, and take a stand on its sovereignty “I’m not a food influencer or a professional chef,” Clarissa Wei says. “A lot of people are really good at coming up with gorgeous new recipes that no one has ever seen before. That’s not my strong suit at all.

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Book Document Accounting Presentation 143

Modern Restaurant Management

SEPTEMBER 15, 2023

Surprisingly, phone calls are often the lifeblood of every restaurant, regardless of size or cuisine; the hospitality industry is, after all, all about human interaction. Potential customers will want to know what today’s special is, if there are vegan options, what time you open, if they can make a reservation for catering, and so much more. Even though many of these answers can easily be found online, on your app, or through an automated phone service, your staff will still have to take

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Hospitality Net

SEPTEMBER 15, 2023

Offering 700 uniquely appointed rooms and suites, the new property immerses guests into the center of Macau’s art and culture at the award-winning integrated Galaxy Macau™ resort.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

SEPTEMBER 15, 2023

In this episode of The Main Course , MRM Executive Editor Barbara Castiglia interviews Tarji Carter, Founder and President of The Franchise Player. Castiglia and Tarji discuss the following during their conversation: The increasing appeal of franchising as a career and investment opportunity Tarji’s unexpected journey from the hotel industry to becoming a pivotal figure in restaurant franchising The mission and vision behind The Franchise Player’s aims to educate and empower underser

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Hotel Business

SEPTEMBER 15, 2023

Hyatt Hotels Corporation has revealed the continued strategic growth of the Hyatt Place and Hyatt House brands throughout 2023. This growth includes expanding the brand’s footprint in the U.S. in new markets where there are no Hyatt hotels and the expansion of airport locations in key markets. The company also revealed significant progress in the development of the Hyatt Studios brand, the latest select-service brand in the Hyatt portfolio, including executed franchise agreements for the first l

Marketing 104

Marketing 104

Hospitality Net

SEPTEMBER 15, 2023

First things first: What is the difference between Business Management and Hospitality Management degree courses? To answer this question, we shall address each subject in turn, taking a closer look at potential career outcomes.

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Hospitality Management 105

PhocusWire

SEPTEMBER 15, 2023

The office supply retailer has offered TSA PreCheck and passport services for several years and is now talking to travel industry partners about expanding its offerings.

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Hospitality Net

SEPTEMBER 15, 2023

Mobile bookings are now a common method of securing hotel reservations. Guests can easily research and book travel from their smartphones, making mobile bookings incredibly convenient.

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Book Reservations 105

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hotel Owner

SEPTEMBER 15, 2023

Shepherd Neame’s pub with rooms, The Duke of Cumberland, has officially opened its doors after undergoing a £1.8m refurb. A nautical theme marked the official launch event of the coastal pub on 12 September. Dating back to 1867, Shepherd Neame has owned the Duke of Cumberland since 1898. The pub building has been completely refurbished, with care taken to retain and restore its original features, which include a Grade II Listed bar.

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Events 98

Hospitality Net

SEPTEMBER 15, 2023

Today, Arlo Hotels, the independent lifestyle hotel brand with properties in New York, Chicago and Miami, announces the official grand opening of Arlo Williamsburg. Located in the heart of Brooklyn, the property is Arlo Hotels’ fourth property in New York, joining Manhattan locations Arlo SoHo, Arlo NoMad and Arlo Midtown. The property is owned by Quadrum Global, an integrated development, investment management and advisory group focused on real estate opportunities.

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Hotel Owner

SEPTEMBER 15, 2023

AC Hotel by Marriott Belfast has announced the promotion of 24-year-old Adam Jones to the role of executive head chef at its restaurant, Novelli’s. Jones’ rapid rise from commis chef in June 2019 to his current position is a testament to his exceptional talent, drive and ambition and the invaluable guidance of his previous head chefs and renowned chef Jean-Christophe Novelli, the 5 out of 5 AA Rosette and multi–Michelin Star award-winning chef.

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Hospitality Net

SEPTEMBER 15, 2023

S Hotels and Resorts PCL (SET: SHR), a leading hospitality investment and management company and the hospitality arm of Singha Estate PCL (SET: S), has announced the latest phase of its “3P” (“Profit, Portfolio, Planet”) strategy in the United Kingdom, with significant renovations at several hotels in key cities, including Mercure Manchester Piccadilly Hotel, Mount Royal Hotel Edinburgh, and The Grand Hotel Leicester, plus extensive upgrades at another eight hotels.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hotel Owner

SEPTEMBER 15, 2023

Hoteliers have skilfully navigated many challenges over the last few years, from the pandemic to rising prices and staff shortages. Amidst this, it’s clear that the UK Government’s refusal to reinstate tax-free for overseas visitors is holding back growth. Our latest research shows that the ability to shop tax-free when travelling abroad appeals to over 40% of international consumers, rising to almost 50% of Americans and just short of 60% of Chinese tourists.

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Hospitality Net

SEPTEMBER 15, 2023

In the past three years, the city of Richmond has seen significant growth in RevPAR, outpacing the regional area and the state of Virginia in the post-pandemic recovery period. This article provides an overview of Richmond’s hotel performance and demand sources.

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Article 104

Hotel Owner

SEPTEMBER 15, 2023

Almost half (48%) of electric vehicle drivers in the UK would choose not to stay at a hotel without onsite EV chargers, a new report from SMS plc has revealed. The report, which studied over 1,000 UK EV drivers, explored the current experience of those who use, and rely on, public EV charging points. Over two-thirds (67% of respondents stated that EV charging is influencing their choice of hotel, with 48% simply choosing to not stay at a hotel without onsite chargers.

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Concierge 98

Hospitality Net

SEPTEMBER 15, 2023

In today’s interconnected world, data is hailed as the backbone of progress and innovation. It shapes decisions, policies, and designs across various fields. However, what if the data we rely on is inherently biased, favoring one gender over another? This is the crux of the issue explored in the groundbreaking book, "Invisible Women: Exposing Data Bias in a World Designed for Men" by Caroline Criado Perez.

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Book 104

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

SEPTEMBER 15, 2023

UKH Hospitality Scotland has called for a limit on the number of nights a visitor levy can be charged in Scotland to avoid the “real risk” of losing tourists. In May the Scottish Parliament published a ‘tourist tax’ bill that would give local councils the power to impose a levy on overnight accommodation. This would include hotels, self-catering properties and campsites, with rates based on a percentage of the cost and set by each individual council.

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Catering 98

Hospitality Net

SEPTEMBER 15, 2023

As summer comes to a close and travelers start planning their fall and winter getaways, we are revealing some of the most wishlisted design listings from January 1 to June 30 of this year. These stays are perfect for guests who are looking for inspiration from the unique architecture and design of some of our most design-forward listings, or are simply looking for their most stylish stay yet.

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Serviced Apartments

SEPTEMBER 15, 2023

UK: PMI Developments and Peveril Securities have been granted planning approval for an 18-storey aparthotel in Glasgow city centre. Designed by architecture studio HAUS Collective, the aparthotel will feature 161 units, a lounge, bar, staff offices, and laundry facilities. It will replace a vacant building located at the intersection of Cambridge Street and Renfrew Street.

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Hospitality Net

SEPTEMBER 15, 2023

Revenue from the global events and meetings industry, as reported by Research Dive, is projected to increase from $23.9 billion in 2018 to $33.4 billion by this year.

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Events 105

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

PhocusWire

SEPTEMBER 15, 2023

Flightroutes24, a global B2B marketplace for flight content, will launch a hotel booking channel to offer a one-stop “flight + hotel” product.

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Book 90

Hospitality Net

SEPTEMBER 15, 2023

Hotels across the globe continue to navigate an uneven travel recovery, labor shortages, inflation, and rising mortgage rates - keeping hotel owners and operators on high alert. Budget season has started, and initial budget discussions are conservative, but still showing some overall revenue growth.

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Budgeting 80

Hotel Business

SEPTEMBER 15, 2023

By Craig V. Eister There are many myths about revenue management, but there are five we hear most often. Myth #1: Revenue management is only essential when business is booming. Whether business is busy or slow, it is critical to define your inventory correctly, update your systems accordingly and ensure their descriptions are clearly presented to customers on all channels.

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Special Events Pricing Accounting Events 64

Hospitality Net

SEPTEMBER 15, 2023

Investment in the global tourism cluster has started to bounce back from the lows it touched during the pandemic off the back of the steady recovery of international tourist arrivals, according to a newly released report jointly produced by UNWTO and fDi Intelligence.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.