eHotelier
OCTOBER 3, 2023
How to stay on top of your guest feedback - Insights - Insights Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
InnQuest
OCTOBER 3, 2023
The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. One area that often proves to be a challenge is the payment process. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
OCTOBER 3, 2023
Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market.
MEWS
OCTOBER 3, 2023
EV charging is a non-negotiable hotel feature for guests traveling in electric vehicles. As a hotel with electric car charging, you can stand out from the competition and monetize an additional service.
Advertisement
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
.png)
eHotelier
OCTOBER 3, 2023
One of Caloundra’s most centrally located hotels – Motel Caloundra – has opened after a complete reimagining of the former Caloundra City Centre Motel. Stripped to its bare bones, innovative hotel developers and designers Andrew and Lucy Pink, in partnership with Maeva Hospitality’s Scott Armstrong, have created a haven of style and tranquility opposite The Events Centre and the site of the proposed Sunshine Coast Regional Gallery.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
OCTOBER 3, 2023
While there are many ways to experience Oahu, the heart and soul of the island is uncovered by the boots-on-the-ground insights, experiences and insider knowledge that only true neighborhood natives can provide. The antidote to ordinary Oahu itineraries, Romer Waikiki at the Ambassador opened its doors yesterday, October 1, following a full top-to-bottom, multi-million-dollar reimagination.
EATER
OCTOBER 3, 2023
While a student at Cambridge, novelist C Pam Zhang found that squeamishness around meat is embedded into the English language — and by extension, Western attitudes towards the realities of meat It was in 2010, in a shared kitchen at Cambridge University, that I first came to harbor a secret disdain for the semantic squeamishness of English-speaking meat-eaters.
eHotelier
OCTOBER 3, 2023
Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains celebrating 60 years of skiing this year, has announced the addition of Charles Blier as its new vice president of facilities.
Hospitality Net
OCTOBER 3, 2023
Accor and the German multi-brand hotel operator The Chocolate on the Pillow Group are expanding the Mercure portfolio in Switzerland. For the two partners, this is already the seventh joint project, with two more in the planning stages. With the opening and takeover of operations of the Mercure Zurich City scheduled for November 1, 2023, The Chocolate on the Pillow Group is also expanding into Switzerland for the first time.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
.png)
eHotelier
OCTOBER 3, 2023
Mereté Hotel Management is pleased to announce the appointment of Tim Smith as the new Vice President of Operations and Jill Brewster as the new Regional Director of Sales. In these pivotal roles, Mr. Smith and Mrs. Brewster will support the continued growth and success of Mereté's portfolio.
PhocusWire
OCTOBER 3, 2023
In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy, hallucinations and bias in relation to generative AI.
eHotelier
OCTOBER 3, 2023
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced a partnership with Mastercard’s Priceless Planet Coalition to turn guest spending into support of reforestation projects around the world. During the month of October, IHG will donate $2, the approximate cost of growing one tree, to Conservation International for their tree restoration work, for any transaction of $50 or more on a Mastercard card at select IHG-branded properties in the US*.
EATER
OCTOBER 3, 2023
Beale Street. | Getty Images A historic soul food restaurant popular with civil rights icons and celebrities, ribs from a barbecue hall-of-famer, Elvis-themed cocktails at a sophisticated bar on the east side, and more of Memphis’s best meals To understand the food community in Memphis, it helps to start with a wider view of this entrepreneurial city.
Advertisement
Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
OCTOBER 3, 2023
The Ritz-Carlton Yacht Collection marked a significant construction milestone with the successful float out of its next superyacht, Ilma, at Chantiers de l’Atlantique shipyard in Saint-Nazaire, France. This traditional maritime celebration brought together senior leadership and shipbuilders in anticipation of Ilma touching water for the first time, signifying the commencement of its next phase of construction in preparation for its maiden voyage in 2024.
EHL Insights
OCTOBER 3, 2023
HIGHLIGHTS Implementing sustainability in service organizations is a complex puzzle, but it’s worth the effort as a key driver of global sustainability outcomes. External reporting of CSR information, internal management of CSR initiatives, and internal governance are key managerial anchors in this vast arena. Organizations and governments must prioritize sustainability and take these key steps today to meet global committments towards reductions in CO2 emissions.
eHotelier
OCTOBER 3, 2023
Professional Accounting Solutions (PAS), the preferred provider of back office and accounting solutions for the global hospitality industry and the leading provider of Infor SunSystems and Infor EPM services, announced it is sponsoring the educational session, “On the Horizon: A Deep Dive into the USALI 12th Edition,” at HFTP’s 2023 Annual Convention to be held October 18-20, 2023, at the JW Marriott Indianapolis Hotel in Indianapolis, Ind.
Serviced Apartments
OCTOBER 3, 2023
US: Lodging consultancy The Highland Group in partnership with hotel data analytics company Kalibri Labs have released a report on extended-stay revenues in hotels. Extended-stay room revenues are generally higher in traditional hotels than in extended-stay hotels, sitting at around 21 per cent more. For the 12 month period ending June 2023, guest room revenue (for seven consecutive nights or longer) accounted for $8.97 billion at traditional hotels.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hospitality Net
OCTOBER 3, 2023
A secluded hideaway located on an untouched island in the middle of Thailand’s Phang Nga Bay, Anantara Koh Yao Yai Resort & Villas is the latest addition to Anantara’s world-spanning archipelago of hotels and resorts. On the pristine Koh Yao Yai, couples and families will find a nature-ensconced sanctuary to rest, connect and play, with its unspoiled beaches, lush jungles, picturesque sunsets and amazing sea life.
Revenue Hub
OCTOBER 3, 2023
ZHAW School of Management and Law, based in Winterthur, Switzerland, conducted a study of 37 hotels that implemented dynamic pricing in 2021 and 2022, evaluating the effectiveness and impact of the RoomPriceGenie revenue management system. The study analyzed data from many types and sizes of hotels, including independent and chain hotels, from different geographical locations and within various market segments.
Hospitality Net
OCTOBER 3, 2023
While there are many ways to experience Oahu, the heart and soul of the island is uncovered by the boots-on-the-ground insights, experiences and insider knowledge that only true neighborhood natives can provide. The antidote to ordinary Oahu itineraries, Romer Waikiki at the Ambassador opened its doors October 1 following a full top-to-bottom, multi-million-dollar reimagination.
EATER
OCTOBER 3, 2023
Buenos Aires' first Golden Age of cocktails still inspires the city's unique cocktail culture in its emphasis on bittersweet flavors.
Advertisement
Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hospitality Net
OCTOBER 3, 2023
Marriott International, Inc., today announced it has signed an agreement with Relentless Developments and Salboy Ltd to bring W Hotels to Manchester within the city’s new St Michael’s development. Slated to open Q1 2027, W Manchester, with 162 rooms, will be the brand’s third property in the UK, with sister property, W Edinburgh set to open Q4 2023, bringing bold design, distinctive dining and always-on programming.
Hotel Owner
OCTOBER 3, 2023
The Ainscow Hotel in Manchester has been purchased by an established UK property and leisure investment company off a guide price of £7.5m. The site features 87 ensuite guest bedrooms that are “generous in size” with an array of room configurations, from double rooms that measure approximately 29 square metres to larger executive doubles and suites that are arranged over two floors and measure up to 53 square metres.
Hospitality Net
OCTOBER 3, 2023
In a year that started heavily impacted by the pandemic, destination travel marketing became more prevalent, especially highlighting the ecotourism trend of sustainable and responsible travel. The focus area of recruitment brought us entries that pushed the envelope creatively. We were awed by multi-faceted campaigns with great integration of all platforms, from traditional channels to new and exciting ones like VR, TikTok, and Twitch.
Les Roches
OCTOBER 3, 2023
The indescribable atmosphere of Les Roches speaks for itself. Powerful and unique, it has an effect on teachers and students alike. A real catalyst for excellence, it enables everyone to get the best out of themselves. Let Roberto Rodriguez, Career Services Manager & Clinical Professor in Sustainability, tell you all about this distinctive experience.
Advertisement
As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
Expert insights. Personalized for you.
299 
Let's personalize your content