Tue.Oct 31, 2023

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A comprehensive guide to hotel mobile marketing: Part 1

eHotelier

Find the strategies, tools, and best practices that empower hotels to engage and convert guests effectively through mobile channels, from mobile apps to SMS marketing, ultimately driving bookings and enhancing guest experiences.

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7 benefits of using chatbots in the hotel industry | Mews

MEWS

Are you wondering what a hotel chatbot is and whether it’s suitable for your property? From answering questions to providing relevant information, this emerging technology is changing how hotels interact with guests. And they can do it 24/7.

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UNWTO General Assembly endorses growing presence on the ground: Regional offices in Americas and Africa on the way

eHotelier

The commitment of the World Tourism Organization (UNWTO) to moving closer to its Members and being on the ground in every region has been further demonstrated through confirmed plans for two new Regional Offices.

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When Cheese Can Tell the Future

EATER

Lille Allen/Eater; Source: Getty Images The Kitchen Witch brings the ancient art of tyromancy — divination through cheese — to the modern day Throughout history, people have sought answers about the unknown. But predicting fates and futures hasn’t always been synonymous with tarot cards and oracles; sometimes, it comes down to what you eat or drink.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Comfort® Hotels unveils new look and feel with first rise & shine™ prototype opening in Mountain Grove, Missouri

eHotelier

Choice Hotels International, Inc. unveiled a new Comfort Hotels look and feel with the opening of the first, new construction Rise & Shine™ prototype in Mountain Grove, Missouri.

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Marriott International unveils a trio of new Beachside Resorts in Nha Trang, Danang And Hoi An, Vietnam

eHotelier

Marriott International, Inc. proudly announced the opening of three premium brands hotels in Vietnam’s popular leisure destinations: Nha Trang Marriott Resort & Spa, Hon Tre Island, Danang Marriott Resort & Spa, Non Nuoc Beach Villas, and Renaissance Hoi An Resort & Spa. Owned by the leading hospitality company in Vietnam Vinpearl, the three newly opened hotels will be offering travelers unique and distinctive experiences while they explore the beauty of Vietnam.

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It’s Always Sunny on Food Instagram

EATER

So bright. | Shutterstock Sharp shadows and bright sun are the latest way food influencers are striving for relatability I tell myself it’s the lighting in my apartment that has kept me from becoming an Instagram cooking sensation. I have southern exposure, perfect for growing tomatoes on my slip of a balcony but not for any sort of windowsill photo shoot.

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Daniel Texeira appointed General Manager of AC Hotel by Marriott Honolulu

eHotelier

Highgate, a leading hotel management, investment and development company, has appointed Daniel Texeira as General Manager of AC Hotel by Marriott Honolulu. In his new role, Texeira will oversee all operations and management of the newest property in the AC Hotels by Marriott portfolio, scheduled to open January 2024.

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7 Signs Your Restaurant's Payroll Company Isn’t Working Out

7 Shifts

Let’s face it—no one looks forward to running payroll. Doing calculations and triple-checking numbers isn’t your idea of a fun afternoon. But if running payroll fills you with dread and anxiety, something is wrong. If you find yourself putting off payroll because the process is too painful, don’t beat yourself up for procrastinating. Your payroll system should work for you, not against you.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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UrVenue adds Director of Partnerships position with the hiring of Nicole Navitsky

eHotelier

To support its rapid growth and streamline integrations among the vendor community, UrVenue has hired Nicole Navitsky as Director of Partnerships. In this newly created position, Navitsky is responsible for driving sustainable growth and ensuring that UrVenue – pioneer of the hospitality industry’s first official Property Experience Management System (PXMS) – delivers an exceptional product for its hotel customers and technology partners.

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White Castle's AI ordering increases efficiency, eases labor pains

Fast Casual

QSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI into its ordering process and how it's easing labor issues and increasing efficiency.

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Dubai’s Samana Developers launches Dh500 mln ‘Manhattan-1 & Manhattan-2 Projects in JVC

eHotelier

Samana Developers today announced the launch of two new residential projects, namely Manhattan-1 and Manhattan-2. These projects, valued at Dh250 million each, are situated in Jumeirah Village Circle. With a combined value of Dh500 million, both projects will have 386 apartments with retail units on the ground floors.

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Twin Bridges Hospitality To Asset Manage Two New Hotels In New York City

Hospitality Net

Twin Bridges Hospitality has been appointed asset manager for two new hotels which opened October 12th in New York City: Home2 Suites by Hilton New York Times Square and Hampton Inn by Hilton New York Times Square.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Mythbusting 5 spooky misconceptions about restaurant operations

Fast Casual

Lindsay Petrovic, VP of Restaurant Product Management at NCR Voyix, debunks five common restaurant myths thanks to the use of smart restaurant technology.

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Who Wants a 7UP Ramos?

EATER

The 7UP Ramos Gin Fizz, a cocktail recipe by the soda brand from the 1960s, isn't that outrageous in the age of acid-adjusting.

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Mews adds Expedia Group to its collection of direct OTA integrations

Hospitality Net

Mews, the industry-leading hospitality cloud, has released a bespoke integration to Expedia Group that allows properties to connect the leading Online Travel Agencies (OTA) directly to Mews PMS.

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Whitbread appoints four to its property team

Hotel Owner

Whitbread has announced the appointment of Will Steward, Rowan Edwards, James Hall and Quinten Barker to its property team to support the construction and acquisition of new Premier Inn and Hub by Premier Inn hotels across the UK and Ireland. Steward and Edwards have joined the business as construction project and programme managers working in the UK regions and Ireland to deliver Whitbread’s pipeline of more than 7,200 committed pipeline bedrooms.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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UrVenue Adds Director of Partnerships Position with the Hiring of Nicole Navitsky

Hospitality Net

To support its rapid growth and streamline integrations among the vendor community, UrVenue has hired Nicole Navitsky as Director of Partnerships. In this newly created position, Navitsky is responsible for driving sustainable growth and ensuring that UrVenue – pioneer of the hospitality industry’s first official Property Experience Management System (PXMS) – delivers an exceptional product for its hotel customers and technology partners.

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RBH launches talent development programme for 2024

Hotel Owner

RBH Hospitality Management has announced the launch of its Pyramid Programme for 2024. The development programme is designed to give ambitious heads of departments within the RBH portfolio of over 50 hotels an opportunity to fast-track into senior roles with the right training. Now in its sixth year, the scheme has already seen five previous candidates become general managers, while 46% of its delegates have been promoted into deputy manager roles, and 29% have had the confidence to move into la

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Hotel Verdant Opens in Downtown Racine

Hospitality Net

Hotel Verdant, a full-service, upscale boutique hotel that serves as a gathering place both for the community and travelers, is now open. The 80-room, four-story hotel is located in the historic Zahn’s Department Store at 500 Main St. on the centrally located Monument Square.

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Chelsea Harbour Hotel to relaunch Estiva Bar and Restaurant

Hotel Owner

Chelsea Harbour Hotel is set to relaunch its Estiva Bar and Restaurant, inspired by Mediterranean summers. The new bar and restaurant is set to open its doors and welcome guests on 3 November 2023. The redesigned Estiva features Mediterranean theme decor with views of Chelsea Harbour. The culinary team has curated a food menu which features tender cuts of meat and seafood and the cocktail menu features ocean-inspired cocktails.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Airbnb and IGLTA reveal new travel trends among the LGBTQ+ community

Hospitality Net

During the 40th Annual Global Convention of the International Gay and Lesbian Travel Association (IGLTA) hosted in San Juan, Puerto Rico, Airbnb presented the results of a survey commissioned to the IGLTA Foundation that identify new travel trends among the LGBTQ+ community1 including accommodation preferences and inclusive destinations.

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Inn Collection Group becomes Which? Recommended provider

Hotel Owner

The Inn Collection Group has become a Which? Recommended provider after the UK consumer champion revealed its list of the best and worst hotel chains of 2023. The pub with rooms operator is a new entry into the list of providers with the Which? seal of approval, a coveted accolade which marks out the brands of choice for the discerning purchaser. More than 5,000 people rated their hotel stays for the annual hotel survey, with respondents invited to rate their experiences at 37 hotel chains acros

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U.S. hotel commentary - September 2023

Hospitality Net

U.S. hotel revenue per available room (RevPAR) rose 2.9% in September 2023, which was the strongest year-over-year (YoY) growth of the quarter, even as occupancy continued to decline modestly.

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Leeds Castle to launch new luxury Lakeside Lodges

Hotel Owner

Leeds Castle, near Maidstone, Kent, has announced it is creating four new luxury Lakeside Lodges, due to open later this year. The lodges will be accessed via a private walkway that meanders through the Lady Baillie Mediterranean Garden Terraces and will enable guests to enjoy direct entry to the historic Grade I listed Leeds Castle. The lodges will offer views over the Great Water from the private deck, as well as nighttime views through the stargazing rooflight directly above guests’ beds.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.