InnQuest

MARCH 9, 2023

Another advantage of scalability is that it allows properties to expand their services to new geographical locations more easily. Additionally, this enhanced accessibility with cloud computing allows hotels to extend their services to customers and partners more easily.

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Server Demo Budgeting Property Management 222

Modern Restaurant Management

MARCH 9, 2023

There are a variety of laws and regulations that could impact a business in relation to service of alcoholic beverages. Don’t Be Afraid to Refuse Service Make sure your bartenders know when to stop serving patrons. Closely monitor alcohol service. It’s no secret that alcohol service creates unique risks and exposure.

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Training Information Server Definition 180

Boutique Hotel News

MARCH 9, 2023

Following two years as general manager of the Charlecote Pheasant hotel in Warwickshire, Alice Davies will be moving to the property’s holding company, Vine Hotels, as group accommodation services manager. This is a newly created role for the group. Dan Rowell will take on Davies’ previous position as general manager of Charlecote.

Service Management 130

Service Management Events 130

Hotel Owner

MARCH 9, 2023

Conduct market research Before launching your hotel spa, conduct market research to determine the demand for spa services in your area. For example, you may find that your hotel is located in an area with high demand for spa services, but that there are already several established spas nearby.

Training 52

Training Customer Service Communication Marketing 52

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?

Workforce Bulletin

MARCH 9, 2023

Taking these technological advancements into consideration, the Guidance adds several new, modernized examples to a non-exhaustive list of reasonable accommodations that may be appropriate for applicants and employees with hearing disabilities.

Information 105

Information Communication 105

Hotel Owner

MARCH 9, 2023

Provide excellent customer service Providing excellent customer service is one of the most important factors in generating positive reviews. Providing good customer service, being active on social media and offering personalised experiences to your guests are all ways to increase the number of positive reviews for your hotel.

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Guest Satisfaction Customer Service Training 52