eHotelier
OCTOBER 19, 2023
Guests are willing to pay extra for some form of guarantee that they will get a good night’s sleep. This is a huge opportunity for hotels to boost rate and carve out new product categories.
MEWS
OCTOBER 19, 2023
Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue and TRevPAR, motivate staff and personalize the guest experience. Our recent research shows that the number of guests upgrading during online check-in has almost doubled since last year, earning hoteliers an average of €30 for each upgraded reservation, with breakfast being the biggest upsell.
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eHotelier
OCTOBER 19, 2023
Four Seasons Resort Punta Mita, a beloved five-star resort nestled along Mexico's Pacific coast, announces the appointment of Michael Rodriguez as new food and beverage director. With a dynamic career spanning more than a decade in the luxury hospitality industry, Rodriguez brings a wealth of experience, coming off back-to-back new hotel openings and a renovation.
EATER
OCTOBER 19, 2023
With gender-affirming ID checks and de-escalation tactics that avoid police intervention, these individuals are reshaping nightlife security to better serve the LGBTQ+ community.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
OCTOBER 19, 2023
Fairmont Hotels & Resorts, a global leader in luxury hospitality, is delighted to announce the appointment of Nils-Arne Schroeder as the Senior Vice President of Operations for the Asia Pacific and Middle East regions.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
OCTOBER 19, 2023
Dusit Thani Kyoto, a new luxury hotel managed by Dusit International, one of Thailand’s leading hotel and property development companies, officially celebrated its grand opening on 1 September unveiling Dusit’s unique brand of Thai-inspired gracious hospitality and a range of exciting dining and wellness experiences – including the hotel’s signature fine-dining restaurant, Ayatana.
Hotelogix
OCTOBER 19, 2023
As with any other industry, conducting a competitive set analysis is crucial in the hospitality industry. This involves comprehending and assessing the products and services offered by your competitors to compare them with your own offerings. By doing so, you can make informed strategic decisions. To get a clear picture of your hotel compset analysis, you need to start with the following steps: Define your goals for competition, such as attracting more guests or increasing prices for greater rev
eHotelier
OCTOBER 19, 2023
While there are many ways to experience Oahu, the heart and soul of the island is uncovered by the boots-on-the-ground insights, experiences and insider knowledge that only true neighborhood natives can provide. The antidote to ordinary Oahu itineraries, Romer Waikiki at the Ambassador opened its doors yesterday, October 1, following a full top-to-bottom, multi-million-dollar reimagination.
Lodging Magazine
OCTOBER 19, 2023
ARLINGTON, Virginia—Knowland and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. The third quarter of this year shows the top 25 U.S. markets have recovered 99.1 percent for group business compared to the same time in 2019. Group bookings are calculated using occupancy and average daily rate (ADR).
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
OCTOBER 19, 2023
Centara Reserve Samui is delighted to announce it has been awarded Hotel Design of the Year 2023 at the Destination Deluxe Awards. This distinguished accolade underscores the resort’s dedication to innovative architectural and interior design, seamlessly blending luxury with nature.
Modern Restaurant Management
OCTOBER 19, 2023
It’s hard to escape the continuing boom in restaurant franchises. Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. But it’s not just newbies to franchising – or restaurant franchises themselves, for that matter – that need to stay on top of the management intricacies that characterize the business.
eHotelier
OCTOBER 19, 2023
SABA Hospitality Technology Solutions, a leader in digital guest engagement solutions, and BPN Solutions, a groundbreaking digital Hotel Operations Platform, announced the successful integration of their solutions. Integrating the two technologies allows in-room guests to make requests through SABA Hospitality’s interactive guest services platform, and for those requests to be automatically forwarded to the relevant resolver department Hotel services, amenities, maintenance, as well as Housekeep
Lodging Magazine
OCTOBER 19, 2023
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the grand openings of four new Sonesta Simply Suites locations: “The addition of four new Sonesta Simply Suites hotels in four new destinations underscores the demand for extended stay hotel options,” said Keith Pierce, EVP and president franchise and development, Sonesta. “With these hotels, Sonesta has opened over 20 hotels this year.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
OCTOBER 19, 2023
Nonius Co-founder and CTO, Leonel Domingues, has been selected for a seat on the esteemed HTNG Vendor Advisory Council (VAC). With a longstanding involvement in HTNG, Nonius reaffirms its dedication to hospitality tech.
Lodging Magazine
OCTOBER 19, 2023
Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean all the difference, especially for smaller, boutique brands. When successful, a loyalty program can bring a steady source of referrals, continued stays, and increased spending at the property over time, among other advantages.
eHotelier
OCTOBER 19, 2023
The fully integrated Cloudbeds proprietary payment solution drives efficiencies in operational costs and mitigates risk of payment fraud in hospitality industry
Hotel Business
OCTOBER 19, 2023
As 2023 enters its final months and 2024 optimistically appears on the horizon, numbness and detachment loom as a result of the perma-crisis, including increased cost-of-living and climate change concerns. People around the world have emotionally checked out of the news agenda and events at home in order to take a much-needed breather. Whereas in years past travel has been a means to escape life, Booking.com has released research that shows that travel is life in 2024 with more than three quarte
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
eHotelier
OCTOBER 19, 2023
Budget season is upon us, and around the world hotel owners and operators are buried deep in data trying to come up with 2024 performance numbers.
Hospitality Net
OCTOBER 19, 2023
As 2023 enters its final months and 2024 optimistically appears on the horizon, numbness and detachment loom as a result of the perma-crisis, including increased cost-of-living and climate change concerns. People around the world have emotionally checked out of the news agenda and events at home in order to take a much-needed breather.
Hotel Owner
OCTOBER 19, 2023
Last year was a year of recovery for the hotel sector following the pandemic and 2023 has been no different. Data from CoStar shows that the hotel sector saw an average RevPAR increase of 10% in the summer mostly driven by the returning international demand and big events. This year Britain has seen some huge events, from Eurovision and The Open Championship in Liverpool to mega tours from artists such as Beyonce, Harry Styles and Arctic Monkeys.
Hospitality Net
OCTOBER 19, 2023
San Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the expansion of its in-platform payment processing solution, Cloudbeds Payments, to 36 countries globally, allowing tens of thousands of hoteliers to reduce operating costs associated with payment fraud, chargebacks, manual reconciliation, and human error.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Revenue Hub
OCTOBER 19, 2023
Guest wants and needs are everchanging, and adapting quickly to market demands and changes is crucial for today’s hotel marketers. NB: This is an article from Hotelchamp On top of that, in this digital age, it never hurts to be more data-driven in your overall business strategy. Leveraging customer data – collecting, analysing, and applying it – enables your hotel to tailor marketing efforts, effectively reaching your target audience and enhancing the guest experience.
Hospitality Net
OCTOBER 19, 2023
Today, Angelenos Protecting Hospitality (APH) officially launched. APH is the lead group that will work with Los Angeles voters and stakeholders to defeat a ballot initiative that would force all hotels in the city to house homeless people next to paying guests.
Hotel Owner
OCTOBER 19, 2023
The Valley Hotel in Holyhead on the Isle of Anglesey in Wales has been brought to market with a guide price of £1.25m. This recently refurbished property combines letting bedrooms with a wedding and function trade along with an indoor and outdoor bar and an informal dining area. Anglesey Inns have owned and operated the hotel for 30 years, having acquired the site from Burtonwood Brewery back in 1993.
Hospitality Net
OCTOBER 19, 2023
The Sustainable Hospitality Alliance’s global summit concluded with a resounding commitment to propel the Pathway to Net Positive Hospitality as part of its 5-year strategy. Convening world-leading hotel brands, suppliers, and partner organisations participants united to accelerate aligned action, recognising the pressing need for progress from both a people and planet perspective.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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