Thu.Feb 29, 2024

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Why sustainability matters to hotel guests, staff and the environment

eHotelier

Let’s take a look at the intersection of technology and sustainability in the hotel industry to examine how these practices not only benefit the environment but also contribute to a positive Return on Experience (ROE) for both guests and staff.

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Adopting Tech Solutions Is the Smartest Decision Restaurants Can Make

Modern Restaurant Management

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. Chick-fil-A and Starbucks launched apps that make their consumers’ journeys more convenient, efficient, and enjoyable. Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste.

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How to manage late bookings in hotels? | Mews

MEWS

What are late bookings in the hospitality industry? Late bookings refer to reservations made a few days or even hours before check-in. These bookings usually occur due to spontaneous travel plans, unexpected delays, or last-minute changes in itineraries and plans. While they can put added stress on your operational staff, the benefits of late bookings outweigh the challenges in the long run.

Book 130
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Scandic Nürnberg Central to open its doors

eHotelier

Tomorrow marks the opening of Scandic’s first hotel in Nürnberg, the second largest metropolitan area in Bavaria. The new hotel is an important step in the company’s expansion in Germany. With 311 rooms and event facilities for up to 800 people, the newly renovated hotel has been rebranded as a Scandic hotel since it was taken over from Pandox. Scandic Nürnberg Central will be operated by Scandic pursuant to a long-term revenue-based lease agreement from March 1, 2024.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Leaning Into Labor Solutions

Lodging Magazine

LODGING Editor-in-Chief Dennis Nessler speaks with representatives from a diverse cross-section of the industry to discuss the current state of labor in the lodging industry. Participants discuss everything from the advantages of flexible pay and hours to technology advances, specifically the AI revolution, and how advances in those areas are impacting today’s workforce.

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In Her Comfort Zone

Lodging Magazine

What initially inspired you to get into the hospitality business? When I was 18, I worked as a hostess at a restaurant my Uncle Vince managed. I did not like the restaurant business very much. Then, I got a job at a hotel in Philadelphia. I thought, ‘This is temporary until I find my dream job.’ The rest is history! Who were some of your mentors or role models, male or female, and what were […] The post In Her Comfort Zone appeared first on LODGING Magazine.

Magazine 124
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Chef Charlie Palmer announces Charlie Palmer Steak IV at The Knickerbocker Hotel

eHotelier

Chef Charlie Palmer announces the arrival of Charlie Palmer Steak IV, a new and elevated steakhouse within the Charlie Palmer Collective, debuting at the legendary Knickerbocker hotel in Midtown this spring. Located on the fourth floor, this classically elegant restaurant transcends the institutional steakhouse tradition in a modern, welcoming and exquisite setting.

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Marriott announces first Marriott All-Inclusive in the Dominican Republic

Hospitality Net

Marriott International in the Caribbean and Latin America announced today the latest addition to its All-Inclusive by Marriott Bonvoy portfolio with the signing of Marriott Miches Beach, An All-Inclusive Resort, currently the Sunrise Miches Beach Resort in Dominican Republic. Set to undergo a conversion process commencing in the second quarter of 2024, the resort is slated to open its doors under the Marriott Hotels brand in the first quarter of 2025.

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Andrea Signanini appointed Director of Food & Beverage at Pan Pacific London

eHotelier

Multi-award-winning and Forbes Five-star rated Pan Pacific London has appointed Andrea Signanini as its new Director of Food and Beverage. In his role, Andrea will oversee F&B across all aspects of the luxury hotel and its six outlets, in-room dining and banqueting, ensuring the highest standards of service and an unsurpassed luxury experience for guests.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Power of a Photo

Modern Restaurant Management

The Oklahoma News Report offers a story on the power of social media. Business is now booming at Spirals thanks to a viral post about the hot dog restaurant.

Marketing 100
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China’s thriving outbound tourism contributes to global economic recovery

eHotelier

The past Chinese New Year holiday just witnessed a surge in China's outbound tourism. According to statistics released by China's Ministry of Culture and Tourism, around 3.6 million overseas trips were made by Chinese tourists during the holiday.

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The Oslo Design Team Reshaping How the World’s Top Bars Look—and Function

EATER

Behind Bars is a design firm shaping some of the world's best bars, rethinking the bartender workstation and the guest experience altogether.

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UN Tourism applauds Saudi Arabia’s historic milestone of 100 million tourists

eHotelier

In an exceptional achievement, the Kingdom of Saudi Arabia has welcomed over 100 million tourists, a milestone celebrated by the World Tourism Organization (UN Tourism).

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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This Week’s Comings & Goings

Lodging Magazine

Hotel Equities announced two promotions in finance and accounting. Hyangsoon Ha has been promoted to expand her role as vice president of finance and accounting, and Suzanne Heller has been promoted to vice president of accounting. WaterWalk announced the appointment of Rebecca Billups to national director of sales—STAY. Billups brings experience in corporate sales, general management, and training to the company.

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Hotel brands check into new verticals

Hospitality Net

Leading hotel companies are stepping beyond the traditional hotel stay to offer bespoke experiences and strategic partnerships that benefit both guests and their bottom line.

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Phil Rosenthal of ‘Somebody Feed Phil’ Is Opening an Old-School Diner in Los Angeles This Summer

EATER

Dig into dynamite diner fare from chef Nancy Silverton when Max and Helen’s opens in Larchmont Village

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Patmos Aktis, a Luxury Collection Resort & Spa Opens in Greece

Hospitality Net

This summer, Marriot International’s Luxury Collection will make its Dodecanese debut with the opening of Patmos Aktis, a Luxury Collection Resort & Spa, Greece. Following an extensive renovation, the resort is set to reopen its doors on the golden sands of Grikos Bay in June, marking a new chapter for the island’s hospitality scene. A destination acclaimed for its picturesque coastline and spiritual energy, Patmos is fringed with traditional fishing villages, a unique volcanic landscape and sec

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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In ‘Joys of Jell-O,’ There’s Nothing You Can’t Do With Colored Gelatin

EATER

Lille Allen/Eater Come for the Crown Jewel Dessert, stay for the Ring Around the Tuna There are two types of Americans: those who have bitten into a quivering, jiggling cube of Jell-O only to discover that the glob of white stuff on top is not, in fact, Cool Whip but mayonnaise, and those who have not. The first group takes a strange pride in their adventures into the dark heart of American cuisine.

Book 99
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Research reveals that the future of the hospitality industry as we know it is at risk

Hospitality Net

Strategic Solution Partners (SSP) has once again partnered with SearchWide Global (SWG) and SalesBoost to survey the main groups of hospitality stakeholders and find viable solutions to the ongoing staffing challenges.

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Hospitality bosses back UKH call for action at upcoming Budget

Hotel Owner

Hospitality CEOs from groups including Mitchells and Butlers, Accor Hotels, Stonegate Pubs and Crerar Hotels have signed an open letter urging the Chancellor to take immediate action at the budget to prevent further business failure. In the letter, UKH and a total of 112 business leaders highlighted how rising costs, labour shortages and the cost-of-living crisis has led to an unprecedented surge in closures, among high-profile names as well as local community venues.

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Mastercard and Sabre join the Travalyst coalition

Hospitality Net

Travalyst, the not-for-profit organisation, founded by Prince Harry, The Duke of Sussex today welcomes Mastercard and Sabre to its coalition. Mastercard and Sabre join other leading travel and technology brands in the Travalyst coalition including Amadeus, Booking.com, Expedia Group, Google, Skyscanner, Travelport, Trip.com Group, Tripadvisor and Visa.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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UK hotel sector sees seasonal decline in demand and room rates

Hotel Owner

The UK hotel sector saw a seasonal decline in demand and room rates during January, according to data from RSM. Hotel occupancy saw a bigger than usual decline due to an exceptionally strong December, falling from 70.9% (December) to 62.1% (January) in the UK and from 80% to 65.8% in London. Despite the drop, UK and London occupancy remains above the same period in 2022, at 59.4% and 59.8% respectively.

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Aligning Incentives with Leadership Styles: Enhancing Team Performance in Hospitality Firms

Hospitality Net

Effective leadership is essential for a business’s success, but each organization has its own leadership culture, and each team leader has their own management style. The challenge for hospitality firms is to create incentives that work for both team leaders and team members.

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South hotel market remains buoyant, Christie & Co says

Hotel Owner

The South hotel market remains buoyant, driven by a resurgence of cash buyers over the past twelve months, specialist business property adviser, Christie and Co has revealed. During 2023, the South Hotel team facilitated the sale of over 25 properties throughout the region, totalling £51.1m in aggregate value. Key deals included the sale of the Norfolk Royale Hotel in Bournemouth to coach operator, Alfa Leisureplex Group, the Royal Hotel in Weymouth which sold to Leisureplex Hotel Group, and the

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dailypoint selected as CRM provider for The Leading Hotels of the World

Hospitality Net

dailypoint™ is pleased to announce that it was selected as the preferred CRM and Data Management provider for The Leading Hotels of the World (LHW). LHW is the largest collection of independent luxury properties, with more than 400 member hotels in over 80 countries.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.