Mon.Feb 19, 2024

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Preparing for the unexpected: Best practices for crisis management in the hotel industry

eHotelier

Crisis management for your hotel doesn’t need to be overly complex, but it benefits from some focused effort. It helps you to navigate the unexpected better while keeping your staff and guests safe and satisfied.

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Matt Moran to open two venues in Canberra

Hospitality Magazine

Chef and Restauranteur Matt Moran will launch his first businesses in Canberra this autumn with sister venues Compa and &Sando. “Canberra has long had some really exciting restaurants and talent, and it’s a region I have been visiting for many years,” says Moran. “I’ve been looking for opportunities in Canberra, I have worked with many local producers for years, and can’t wait to open these two venues and have even more of a reason to spend time there.” Both eateries

Magazine 246
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What are 2024’s hospitality trends in the Nordics?

MEWS

What does the Nordic data say? The demand for travel in 2023 remained strong. Across the Nordics, average occupancy was 53%, up 4% on 2022. This is similar to the global average of 58%.

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S Hotels & Resorts targets 50 new hotels & resorts in the next five years

eHotelier

S Hotels and Resorts PCL, the international hospitality company from Singha Estate PCL, has revealed plans to significantly and sustainably expand its business in the coming years, with a target of THB 12 billion (approx. USD 337 million) in revenue across its five global markets in 2024, and adding 50 new hotels and resorts in the next five years.

Marketing 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Saluministi opens in Melbourne Quarter

Hospitality Magazine

Paninoteca Saluministi is gearing up to open its third store in Melbourne, choosing Melbourne Quarter as the location of choice. The family-run business headed up by Owners Peter Mastro and Frank Bressi will have its own unique menu charting breakfast, lunch, snacks, and desserts, with its most popular paninis also available. Come 22 February, visitors will be able to get their hands on the signature porchetta panini made with slow-roasted pork, artichoke paste, Pecorino, and rocket as well as t

Magazine 130

More Trending

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Hospitality Leaders Forum: Lucas Restaurants

Hospitality Magazine

The following series is filled with valuable insights from the country’s leading operators – think Lucas Restaurants, Solotel, House Made Hospitality, and six other groups on everything from milestone moments to the impact of the cost-of-living crisis, what they’re tipping will be big in 2024, and the current staffing landscape. The next op-ed comes from Lucas Restaurants Founder Chris Lucas.

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Masahisa Oba appointed Managing Director at The Peninsula Bangkok

eHotelier

The Peninsula Bangkok is delighted to announce the appointment of Masahisa Oba as its new Managing Director. With an illustrious career spanning over 20 years in the hospitality industry, Mr. Oba brings a wealth of experience and an unwavering commitment to excellence to his new role.

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The Maybe Cocktail Festival returns this April

Hospitality Magazine

The Maybe Cocktail Festival is back for 2024 hosting a jam-packed program of events across six days from 9-14 April. The festival is set to welcome more than 30 international bartenders across nine of Public Hospitality’s Sydney venues including Maybe Sammy, El Primo Sanchez, Busby’s, Dean & Nancy on 22, and more. There will be 21 events across the program which will see bartenders from some of the world’s much-loved watering holes bring their creations to Aussie shores.

Events 130
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HSMAI DC accelerates into 2024, energized by recent awards

eHotelier

Energized by recent awards for its educational and partnership programs, the Washington, D.C., chapter of the Hospitality Sales and Marketing Association International has rolled out a full-year schedule of events for 2024.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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World’s Best Sommeliers’ Selection announced

Hospitality Magazine

The inaugural World’s Best Sommeliers’ Selection has been revealed, following an extensive tasting process carried out by an international panel of renowned sommeliers. Last month saw 30 of the world’s most renowned sommeliers gather in the UK to take part in the first-ever World’s Best Sommeliers’ Selection, an exclusive tasting from William Reed, the name behind The World’s 50 Best Bars and World’s Best Vineyards.

Magazine 130
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Nonius Networks: Now Greener, Leaner, and More Efficient with RUCKUS One

eHotelier

Nonius has been in the forefront of introducing converged networks in the hospitality setting and more recently cloud-based management with major network vendors. Now we are excited to add to our cloud managed network platforms, the latest platform from Commscope, the RUCKUS One.

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The Dos and Don’ts of Handling Bad Restaurant Reviews

Horizon Hospitality

Between the rise in unreliable third-party to-go orders and a recent wave of price increases, there has been an increase in nasty reviews online. For some restaurant managers, over-the-top, bad reviewers simply do not merit a response, especially if the diners were unruly or rude. But responding to these might be in a restaurant’s best interest. Potential customers can see that management is committed to quality (or protecting their staff), and review sites like Google and Yelp will be more like

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Thompson Houston opens as an urban destination in Houston

eHotelier

Hyatt Hotels Corporation announced today the opening of Thompson Houston, Houston’s newest luxury lifestyle hotel offering a distinctive guest experience that celebrates the individuality of Space City overlooking the verdant Buffalo Bayou Park.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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ESA Demonstrates Resilience of Extended-Stay Segment, Brand for KARA Hospitality

Lodging Magazine

LODGING brings you the first installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. For this installment, Vinay Patel of Fairbrook Hotels and Mitesh Amin of KARA Hospitality discuss some of the key benefits of operating within the extended-stay segment and share their model for success.

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Marriott International signs agreement with Morogoro Mishama Company

eHotelier

Marriott International announced a signed agreement with Morogoro Mishama Company that will introduce Le Méridien Hotels & Resorts to the shores of Zanzibar in 2025.

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Pop-Ups Keep The Purple Parrot Spirit Alive

Modern Restaurant Management

Mississippi restaurateur Robert St. John of the New South Restaurant Group has taken a twist on the adage "when life gives you lemons, make lemonade." In his case it's more like "when your restaurant closes due to the pandemic, host pop-ups." St. John's The Purple Parrot had been a community stalwart in Hattiesburg for 33 years.

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Creating the Entertainment Capital within the Entertainment Capital of the World

Larry Mogelonsky

Las Vegas is a city that lives on reinvention to keep drawing ever-larger crowds to this oasis in the desert that, for full transparency, wouldn’t even exist if it weren’t for the entertainment industry. While the world's entertainment capital started out with gaming, shows and conventions, in recent decades it has also become a culinary mecca and now a world-class sports destination.

Marketing 100
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Thwarting Ransomware: 3 Stages of Preparedness for Hoteliers

Lodging Magazine

As hotels and hospitality businesses grapple with the evolving cybersecurity threat landscape, one of the most massive challenges they face is ransomware. Potentially causing data loss and costly recovery procedures, ransomware is a cybersecurity attack that encrypts files, making them inaccessible without a decryption key that only the attacker holds.

Magazine 116
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TIME Hotels Unveils 770-Key Property in Makkah, Saudi Arabia

Hospitality Net

TIME Hotels, renowned for its management expertise and headquartered in the UAE, has officially launched its latest venture, the TIME Ruba Hotel & Suites, in Makkah. This opening is poised to enhance the city’s hospitality offerings, providing guests with an unparalleled mix of luxury, comfort, and cultural immersion.

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In Search of the Ultimate Negroni

EATER

We asked 10 of America’s best bartenders to submit their finest recipe for the Negroni—then blind-tasted them all to find the best of the best.

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Pioneering Cairns waterfront hotel relaunches as Cairns Harbourside Hotel

Hospitality Net

Established Cairns’ hotel owner, Taisei Kanko Australia Pty Limited, announced today that their Cairns hotel has relaunched as a self-managed, independent hotel to be branded as Cairns Harbourside Hotel.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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STAAH awarded Expedia Group 2023 Elite partner status

STAAH

Only the top 2% of Expedia Group’s connectivity partners are Elite. Today we are excited to announce we have earned status as Expedia Group’s Elite Connectivity Partner for 2024. This recognition underscores our focus on building and maintaining a high-quality software connection that empowers you to serve guests better and grow your business on Expedia Group’s travel platform.

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First Indonesian Hyatt Place Opens in Makassar

Hospitality Net

Hyatt Hotels Corporation has officially opened the doors of Hyatt Place Makassar, marking the entry of the Hyatt Place brand into Indonesia. This new addition to the Hyatt family is set to provide guests with the brand’s signature intuitive design, casual atmosphere, and practical amenities, including complimentary Wi-Fi and 24-hour food offerings. Located strategically on Sudirman Street, Hyatt Place Makassar is integrated with the high-end 31 Sudirman Suite apartments, positioning it near the

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At the Watercooler with Tal Clark of Instant Financial

Fast Casual

Tal Clark, CEO of Instant Financial, joined a start up team in the fintech space to be involved with businesses that create solutions focused on improving the financial health and financial inclusion for all employees.

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Louvre Hotels Group announces a 5-year strategic plan

Hospitality Net

Louvre Hotels Group, the second-largest player in the hotel industry in France and Europe, with flagship brands such as Campanile, Kyriad and Première Classe, is implementing a strategic plan aiming, by 2028, to position each of its brands among the top 3 performing ones in the segments and countries where the group operates.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.