Modern Restaurant Management

DECEMBER 8, 2023

How is A.I. being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. for voice ordering applications in drive-thrus, kiosks, and other points of customer interaction. The goals of these use cases include efficiency in ordering processes, both for restaurants and customers, enhanced customer experiences, and an ability to enhance revenue by making customer- sp

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Front of House Training Information Back of House 117

EATER

DECEMBER 8, 2023

The Kikkoman soy sauce bottle in its many iterations. | Photos by Nippon & Co, lottaocean , modemedia , and irokk. Photo illustration by Lille Allen Special releases of the iconic soy sauce bottle can fetch hundreds of dollars online, especially among Americans, who have formed a deep relationship with the Japanese brand It’s a shape so ubiquitous it’s become nearly invisible: an easy-to-grip, pear-shaped glass bodice planted on a sturdy base, a tapered neck swooping up to a red cap, and mos

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Document Pricing Marketing Presentation 132

Modern Restaurant Management

DECEMBER 8, 2023

So, you’ve made it to December – great! That means you’re almost done for the year, but it also means the holiday season is here. This is a very busy time for restaurants. In fact, the National Restaurant Association survey notes that 77 percent of consumers cope with holiday demands by letting restaurants do some of their cooking during the holiday weeks.

Scheduling 117

Scheduling Accounting Marketing 117

EATER

DECEMBER 8, 2023

In my family, like many Mexican American families, the communal act of making tamales leaves us with a lot more than a Ziploc full of dinner I’m a Detroit resident now, but when I lived close to my family in California, we tried our best every year to make time for a tamalada, a holiday tamale-making gathering and culinary ritual that reconnected us to our ancestral ways of communing.

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Presentation Communication Information Book 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Lodging Magazine

DECEMBER 8, 2023

ARLINGTON, Virginia—Knowland reported that Chicago experienced the highest volume of meetings and events, together with 8.6 year-over-year percent growth. Washington, D.C., and Phoenix were also top performers, with double-digit growth at 13.5 and 10.7 percent, respectively. Overall, the volume of U.S. meetings and events increased by a modest 5.6 percent, as expected, due to the Thanksgiving holiday.

Events 116

Events Magazine Marketing 116

Hospitality Net

DECEMBER 8, 2023

IHG Hotels & Resorts celebrates its 150th Hotel Indigo globally with the opening of Hotel Indigo Kuala Lumpur on the Park, marking the brand’s debut in Malaysia.

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Revenue Hub

DECEMBER 8, 2023

The holiday season is nearly upon us, a time of anticipation and excitement, magic and memories. It’s also a time when your guests eagerly await exciting seasonal email offers to hit their inboxes. Your hotel holiday email campaigns offer more than just festive cheer, however — they can drive substantial website traffic and help you harness invaluable guest data.

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Article Marketing Book 100

Hospitality Net

DECEMBER 8, 2023

Crescent Hotels & Resorts proudly announces its recognition with the prestigious Marriott Serve 360 Award. This distinguished accolade celebrates Marriott partners worldwide who exhibit an exceptional commitment to serving our global community.

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Hotel Owner

DECEMBER 8, 2023

Growth in demand for UK hotel accommodation is expected to stall in 2024, with the pain likely to be shared equally across London and the regions, according to PwC’s UK Hotel’s forecast for 2024. While continued optimism in the strength of the UK staycation and business travel is driving record levels of hotel development, PwC said it expects this to be met by waning demand.

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Budgeting 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Revenue Hub

DECEMBER 8, 2023

As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector. NB : This is an article from Infor Subscribe to our weekly newsletter and stay up to date The good news is that the outlook remains promising, with recent Exped

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Travel and Tourism Procurement Maintenance Information 98

Hotel Owner

DECEMBER 8, 2023

The Leinster Hotel in Dublin is set to open in Merrion Square in January 2024, becoming the Irish capital’s first luxury lifestyle hotel. It will be home to 55 bedrooms and suites, The Collins Club bar and supper club, a luxury boutique gym and thermal suite experience. Alongside this, chef Jean-Georges Vongerichten will launch Jean-Georges at The Leinster, a restaurant taking residence upon the hotel’s rooftop.

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Hospitality Net

DECEMBER 8, 2023

Hilton, in collaboration with Winnow and ne’ma, the United Arab Emirates (UAE) National Food Loss and Waste initiative, announced the results of the ‘Green Breakfast’ pilot program which saw a 62% reduction in pre- and post-consumer food waste across breakfast operations in 13 UAE-based hotels across a four-month period. As a company founded on the belief that hospitality has the power to be a force for good, Hilton is committed to reducing waste across our global operations by implementing a fo

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Hotel Owner

DECEMBER 8, 2023

Morgans Originals, part of the Ennismore brand, has appointed Hasham Soliman as area general manager for both St Martins Lane and Sanderson London. Soliman brings 30 years of experience in the London luxury hotel industry, where he has been involved in a total of seven new hotel openings, with him assuming the role of general manager within four of those.

Book 97

Book Marketing 97

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

EATER

DECEMBER 8, 2023

Some bars and restaurants around Atlanta have partnered with overdose prevention and harm reduction organizations to train staff on how to use the life-saving drug

Training 97

Training 97

Revenue Hub

DECEMBER 8, 2023

The holiday season is a time when people are looking to get away and relax which makes it perfect to promote holiday offers for hotels. But with travel preferences rapidly evolving due to factors like inflation affecting travel decisions and the rise of remote work, hotels need to think creatively to attract guests. Read on as we explore four innovative promotional strategies that can help hotels increase bookings and appeal to a wide range of travelers, especially during this holiday season.

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Catering Events Article Book 92

EATER

DECEMBER 8, 2023

TikTok’s favorite food reviewer arrived in New York City this week. More than 16 million people are waiting to see what happens next.

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Hospitality Net

DECEMBER 8, 2023

Expected to open in late 2026, the 800‑room property will serve as the latest anchor hotel connecting to the Indiana Convention Center.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

EATER

DECEMBER 8, 2023

The best gifts for cocktail, wine and spirits fans, including coveted whiskey, rum, a ready-to-drink Martini, nonalcoholic wine and more.

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Hospitality Net

DECEMBER 8, 2023

ACCOR STRENGTHENS PRESENCE IN SOUTHERN INDIA WITH SIGNING OF THE CLUSTER PROPERTIES, SET TO OPEN IN, 2027.

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EATER

DECEMBER 8, 2023

Lille Allen/Eater The gifts I’m getting for my favorite people A version of this post originally appeared on December 2, 2023 , in Stephanie Wu’s newsletter, “From the Editor,” a roundup of the most vital news and stories in the food world. Read the archives and subscribe now. I’ll admit it: I’ve done a lot of shopping in the past few weeks. I take Black Friday very seriously — I have a running list of big-ticket items that I think will likely go on sale, and I also take advantage of discounts t

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Lodging Magazine

DECEMBER 8, 2023

WASHINGTON—As expected, U.S. hotel performance increased from the previous week, according to CoStar’s latest data through Dec. 2, 2023. U.S. Hotel Performance November 26-December 2, 2023 Percentage change from comparable week in 2022Occupancy: 54.2 percent (down 1.6 percent)ADR: $144.88 (up 0.8 percent)RevPAR: $78.54 (down 0.8 percent) Among the Top 25 Markets, New York City saw the largest year-over-year increases in occupancy (up 6.8 percent to 83.5 percent) and RevPAR (up 17.2 percent to $3

Magazine 69

Magazine Marketing 69

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

DECEMBER 8, 2023

The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But it’s no longer all about being flashy and pricey, today’s luxury shopper is more influenced by personalization, innovation, conscious consumerism, and an emotional experience. So while today’s luxury industry is broader and more accessible than ever before, it’s also more challenging.

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Customer Service Marketing 74

Lodging Magazine

DECEMBER 8, 2023

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced the hiring of Jessica Brady as vice president of federal affairs for tax policy. Brady joins AHLA from the Distilled Spirits Council of the United States (DISCUS), where she worked on tax, trade, and other issues as senior director of federal government relations. Before DISCUS, Brady led budget and appropriations advocacy as associate director of global development policy and advocacy at Save the Children and worked on [&#

Budgeting 69

Budgeting Magazine 69

Hotel Business

DECEMBER 8, 2023

Marriott International ’s Moxy Hotels has made its debut in Houston with the opening of the Moxy Houston Downtown. The hotel is owned by Highrock Hospitality LLC. The 118-room hotel is located in the “bar row” area of downtown Houston, close to Minute Maid Stadium, William P. Hobby Airport, the Houston Aquarium, Wortham Theatre Center and Alley Theatre.

Pricing 64

Pricing 64

Lodging Magazine

DECEMBER 8, 2023

ATLANTA, Georgia—Access Point Financial (APF) has arranged a $18.5 million acquisition loan for the Hampton Inn & Suites St. Augustine-Vilano Beach, located in St. Augustine, Florida. APF stepped in after another lender backed out and helped the sponsor, Innisfree Hotels, close in less than three weeks as Hurricane Idalia was making landfall and headed towards St.

Magazine 64

Magazine 64

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.