Mon.Nov 06, 2023

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Evolving hospitality: meeting guest expectations in a transforming world

eHotelier

Meeting guest expectations when they’re always changing isn’t an easy task. Here's a blueprint of the best practices for creating personalized guest experiences that cater to their unique needs and preferences.

Catering 290
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Ben O’Donoghue fronts Brisbane steakhouse

Hospitality Magazine

Surfing the Menu chef Ben O’Donoghue is returning to the kitchen with a new gig. The culinary talented has been announced as the executive chef of Brisbane restaurant Establishment 203, which will open in late November. Guests can expect a menu based on an Italian steakhouse concept, with plenty of pastas inspired by the chef’s time at the River Cafe in London and locally sourced proteins including beef from a generational cattle farming family.

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Global Business Travel Industry sees rebound in 2023 with shifting challenges and opportunities for 2024

eHotelier

Latest GBTA Business Travel Outlook Poll reveals positive recovery sentiment, emerging forecasts, industry priorities and potential barriers for the year ahead.

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Karen Martini to lead reopening of Johnny’s Green Room

Hospitality Magazine

The much-loved Carlton venue is set to reopen this December after closing in July for renovations and a overhaul of the culinary offering. Owners Jamie Valmorbida and Luca Sbardella have appointed chef and author Karen Martini as culinary director for the Johnny’s Green Room’s new chapter which is set to be inspired by European summers. “We’ve designed the food offering so that it really speaks to Italian tradition with a modern twist,” says Martini. “Expect a seaso

Magazine 245
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Three Holiday Workforce Trends Restaurant Managers Need to Know 

Modern Restaurant Management

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.

More Trending

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Public and Love Tilly Group part ways

Hospitality Magazine

Sydney hospitality groups Public and Love Tilly have confirmed they have ended their partnership. The two forces teamed up to launch Fabbrica inside The Exchange Hotel in Redfern, Bar La Salut in The Norfolk in Redfern, and were gearing up to open another Fabbrica location inside the soon-to-reopen The Federal pub in Annandale. However, the plans have now been scrapped, with news of the split.

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Resolute Road Hospitality announces addition of two Oregon Hotels to managed portfolio

eHotelier

Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, announced today the addition of two hotels to its third-party managed portfolio. The properties, both located in Oregon, are owned by Evergreen Hospitality Development Group, a hospitality development and investment firm led by Alkesh Patel.

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Red Gum BBQ opens second location in Victoria’s Seaford

Hospitality Magazine

The new outpost Red Gum BBQ at Home has opened in Victoria’s Seaford about an hour from the Melbourne CBD. Red Gum BBQ at Home follows the brand’s first American-style restaurant located in Victoria’s Mornington Peninsula. The new Seaford location is a takeaway-only venue, allowing guests to create their own Red Gum BBQ feasts at home.

Magazine 130
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Margaritaville Hotel San Diego appoints Mike Minor as Executive Chef

eHotelier

Margaritaville Hotel San Diego Gaslamp Quarter is pleased to announce the appointment of Mike Minor as the new Executive Chef. With an exceptional culinary background and a lifelong passion for creating unique dishes, Minor brings a wealth of experience to Margaritaville Hotel San Diego Gaslamp Quarter. In his role as Executive Chef, Minor will manage and oversee all food and beverage operations at the hotel including LandShark Bar & Grill, 5 o’Clock Somewhere Bar, the Margaritaville Coffee

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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5 minutes with Melbourne chef Sushil Aryal

Hospitality Magazine

My childhood in Nepal was full of celebration and education on food — it was inspiring to say the least. Nepal is renowned for its culture and food and there is something to celebrate almost every week. My mum was the family chef, so I’d always be near the kitchen pretending to help, but mostly just eating her delicious food. I moved to Australia when I was 18 to study engineering but found myself at Brown Sugar in Bondi.

Training 130
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UNWTO Global Conference on wine tourism in La Rioja, Spain: Forging the future of sustainable wine tourism

eHotelier

With a strong focus on the future of wine tourism, the 7th UNWTO Global Conference on Wine Tourism will be held in La Rioja, Spain (22-24 November 2023), one of the world’s leading wine regions. This event will gather diverse industry players around data, governance, innovation, sustainability, and skills.

Events 130
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New FLSA Exempt Salary Proposal: How it Could Impact Hospitality Companies

Horizon Hospitality

Recently, the Department of Labor proposed updated rules for salary overtime exemptions, potentially making 3.6 million more workers eligible for overtime. While there will undoubtedly be pushback and negotiations regarding the new overtime rule, here are the essential points of the current proposal: The Minimum salary-level threshold for overtime-exempt employees would rise to $55,068.

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Nonius selected as preferred technology provider by Grupo Brisas

eHotelier

Grupo Brisas, a hotel group in Mexico, has selected Nonius, in partnership with Telmex, as the preferred technology provider. Our Nonius App and Cast solutions have been installed in their nearly 3,000 guestrooms.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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How Web3 and the Metaverse Support Hotel Wellness

Larry Mogelonsky

With the grand unveiling of the Apple Vision Pro, as well as the previous PSVR2 and Meta Quest 3 news, it’s time once again to look at what’s possible (and what’s practical) for the next-generation internet. While an article could solely focus on the metaverse applications – that is, the use of AR, VR and MR interoperable digital spaces – to enhance wellness, we rope in web3 and blockchain technologies here because there’s many interesting overlaps.

Training 100
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Duetto launches Advance, delivering real-time rate optimization and first-to-market data integrations

eHotelier

The new revenue optimization product suite enables hotels to dynamically optimize room rates in real time, improving RevPAR.

Marketing 162
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Julia Child, the Natural Gas Industry’s Most Famous Influencer

EATER

Documents reveal the untold story of how the natural gas industry infiltrated American’s kitchens through the beloved chef.

Document 145
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Wouter Geerts joins Mews as new Director of Market Research & Intelligence

eHotelier

Mews has announced that Wouter Geerts has joined its team in the role of Director of Market Research and intelligence.

Marketing 130
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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A Safer Bet: The Advantages of Advanced Access Control

Lodging Magazine

While staff need to be trained on emergency procedures in case there is an on-property assault or theft, preventing these incidents with strategic access control is the first line of defense. Fortunately, technology in this area continues to develop, even when it comes to the most basic access-control device, the lock. “When equipped with an access management system enabled with online door locks, staff can receive a real-time alert to suspicious activity such as a […] The post A Safer Bet

Training 114
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easyJet holidays partners with SiteMinder to make listed hotels bookable until the last minute

SiteMinder

London, UK – easyJet holidays, the UK’s fastest-growing tour operator, has partnered with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, to provide its 5000 listed hotels the ability to become bookable until the last minute. The partnership sees easyJet holidays integrated into SiteMinder’s platform, so listed hotels can offer dynamic room rates to travellers and make their full inventory bookable.

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Tru by Hilton Surpasses 250 Open Hotels and Announces First New York City Property

Lodging Magazine

MCLEAN, Virginia—This October, Tru by Hilton welcomed new hotels in North Carolina, South Carolina, Texas, and Virginia. Together, the five new Tru by Hilton locations in the United States have pushed the brand past a milestone of 250 open hotels. Since its debut in 2016, Tru by Hilton continues to attract domestic and international owners and developers, with nearly 275 hotels in the pipeline, including Tru by Hilton Brooklyn, the brand’s first New York City […] The post Tru by Hilton Sur

Magazine 111
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Hilton Grand Vacations to Acquire Bluegreen Vacations

Hospitality Net

Hilton Grand Vacations Inc. (NYSE:HGV) (“HGV” or “the Company”) today announced that that it has entered into a definitive agreement to acquire Bluegreen Vacations (NYSE: BVH; OTCQX: BVHBB) for $75 per share in an all-cash transaction, representing total consideration of approximately $1.5 billion, inclusive of net debt. The combination will broaden HGV’s offerings, customer reach and sales locations creating a premier vacation ownership and experiences company.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Cedar Court Bradford reopens following £1m refurb

Hotel Owner

Cedar Court Hotel Bradford has reopened its doors to guests following an extensive £1m refurbishment including a full overhaul of its conference and hotel facilities inspired by the city’s industrial heritage and prioritising the sustainability of the hotel. The hotel is part of Yorkshire’s largest independent hotel group, Cedar Court Hotels, which turns over £18m annually and attracts 500,000 visitors to its four hotels across Yorkshire.

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Skyscanner’s Travel Trends 2024

Hospitality Net

Welcome to Skyscanner’s Travel Trends 2024 report, our lowdown on the latest trends shaping industry and traveler behavior. It blends our own proprietary search and booking data with our annual consumer behavior study to reveal how and where people will travel in the coming year. Searching over 80 billion prices every day, connecting millions of travelers across 52 countries and 32 languages, Skyscanner is perfectly placed to shine a light on the biggest travel trends for 2024.

Pricing 105
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Cove Huntingdon House opens in London

Hotel Owner

Aparthotel and serviced apartment brand Edyn has launched its newest property, Cove Huntingdon House, under its brand Cove, in London. Located in the neighbourhoods of Kensington and Chelsea, Cove Huntingdon House features three one-bedroom and eleven two-bedroom apartments. According to Edyn, the 14-key property is the “ideal” option for travellers looking to stay for 90 days or more.

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St. Regis Hotels & Resorts marking its debut in Morocco

Hospitality Net

St. Regis Hotels & Resorts, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands, today announced the highly anticipated opening of The St. Regis La Bahia Blanca Resort, Tamuda Bay, marking the debut of the St. Regis brand in Morocco. Developed by Eagle Hills, a private investment and real estate development company based in Abu Dhabi, and designed by the internationally established design firm Smallwood, the resort offers a sanctuary to indulge in Tamuda Bay, on the Mediterranean

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.