Les Roches

DECEMBER 27, 2023

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 30, 2023

By the e­nd of this article, you will have a solid understanding of product/service differences and how these­ distinctions manifest themselve­s in various sectors, with a particular focus on the hospitality industry. Definition of product Let’s start by e­stablishing a shared understanding of the te­rm ‘product’ in a business context.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

InnQuest

JULY 11, 2022

Nowadays, most customers prefer to check out a hotel’s website before making a reservation. Providing such social proof is a definitive way to nurture your leads, earn their trust, and convert them into sales. At InnQuest, we understand the importance of the challenges faced by businesses in the hospitality industry.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Disinfecting areas of the restaurant far more frequently and definitely between the turnover of any tables / chairs. Set seating times.

Budgeting 203

Budgeting Scheduling Sanitation Server 203

Les Roches

APRIL 13, 2023

Introduction to hotel investment Before we get started on sharing the benefits of hotel investing and whether owning a hotel is profitable, reviewing the definition of hotel investment and the current state of the hotel industry is a good place to start. Lower satisfaction scores and ratings can lead to fewer reservations and reduced profits.

Travel and Tourism 52

Travel and Tourism Maintenance Budgeting Hospitality Management 52

Les Roches

DECEMBER 28, 2023

When considering a career in the hospitality industry, it’s essential to compare the roles of hotel management and culinary arts, often framed as “Hotel management vs culinary arts.” Ready to become a hospitality leader?

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

DECEMBER 26, 2022

Read on to find out what it means in practice and how studying a hospitality degree can help you become a successful customer excellence expert. . What is the definition of customer service excellence? What is customer excellence in hospitality and why is it important? Wondering “what is excellence in customer service?”

Customer Service 52

Customer Service Reservations Events Definition 52