Boutique Hotel News

OCTOBER 17, 2022

As the industry is still in recovery, we know there is a raft of opportunity to grow and develop as we tap into our guests’ needs. Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and our new strategy and vision brings them under one roof with more clarity than ever before. “As

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Hospitality Net

JANUARY 4, 2024

In a world where customer expectations are constantly rising, and social media can amplify experiences, service recovery has become an essential art for any company aiming to maintain customer loyalty.

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7 Shifts

OCTOBER 26, 2023

It’s still too early to claim the road to recovery is over. But the recovery thus far is a testament to the resilience of the special industry. Some provide only food and drink; others provide various seating space combinations, waiter/waitress services, and incidental amenities, such as limited entertainment.

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Hotel Business

JANUARY 25, 2024

Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.

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Modern Restaurant Management

APRIL 15, 2021

A comparison of year-over-year foot traffic rates across different dining subcategories reveals they are all experiencing a slow but steady recovery, according to the latest data from foot traffic analytics platform Placer.ai. While an overall recovery is undoubtedly en route, its magnitude is expected to differ across states and regions. .

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7 Shifts

SEPTEMBER 19, 2023

Preliminary data from the Bureau of Labor Statistics (BLS) reveals that the Food Services and Drinking Places sector experienced a net gain of 14,900 jobs in August. Some provide food and drink only; while others provide various combinations of seating space, waiter/waitress services and incidental amenities, such as limited entertainment.

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EHL Insights

DECEMBER 29, 2023

In a world where customer expectations are constantly rising, and social media can amplify experiences, service recovery has become an essential art for any company aiming to maintain customer loyalty.

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Revenue Hub

FEBRUARY 8, 2024

Despite signs of recovery in 2023, the hospitality sector’s 2024 outlook is unpredictable. Achieve exceptional client experiences by enhancing your customer journey, actively pursue and promote sustainability initiatives, deliver seamless customer experiences, and consider expanding your venue’s customer base with hosted events.

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Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

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Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

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Modern Restaurant Management

MARCH 3, 2022

.” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. Recovery Mode Post-Pandemic Lockdowns. It’s possible by looking at the true ROI. IoT to the Rescue.

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InnQuest

MARCH 23, 2023

million Chinese tourists entered Australia each year before the pandemic (Statista). In this article, we’ll take a look at some key statistics about the market in general, and the situation regarding our recovery from the pandemic. of customers are male and 52.3% of customers are of high income status, while 34.4%

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Hospitality Magazine

OCTOBER 4, 2023

It’s important to prepare for big challenges, plan to protect assets, and organise disaster-recovery marketing. Back up your business records as it is much more secure to use cloud-based systems that protect financial, staff, and customer records. Keep your customers informed.

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Modern Restaurant Management

OCTOBER 5, 2021

Every industry felt the impact of the labor crunch during the pandemic and now, as recovery efforts are underway, businesses are struggling to recover employees quickly enough to meet the rise in demand. But not all hope is lost.

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InnQuest

JANUARY 5, 2023

The hospitality industry has witnessed customer patterns evolve drastically post the COVID-19 pandemic. As a result, hoteliers have been ushered into an entirely new era wherein customer choices and spending habits have changed dramatically in such a short span of time. What are the key highlights of roomMaster Anywhere?

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EHL Insights

AUGUST 31, 2023

STORY HIGHLIGHTS The hospitality industry is a thriving sector that has customer service and creating exceptional customer experiences at its core. Well on the way to recovery post-pandemic, the global hospitality industry continues to grow, change, and diversify every year.

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Synergy Suite

APRIL 25, 2024

SynergySuite credits its success to the unwavering support of its customers, employees, and partners, and it plans to continue providing exceptional products and services in the coming year to support the growth of restaurants worldwide.

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Modern Restaurant Management

AUGUST 6, 2021

“As life returns to some semblance of normalcy and customers return to in-person dining, now is the time for restaurant owners to carefully review their coverage.” “This has led to increased parklets, food trucks and dining-to-go options for customers,” Howell noted. “ Look into capacity limits.

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7 Shifts

SEPTEMBER 19, 2023

Preliminary data from the Bureau of Labor Statistics (BLS) reveals that the Food Services and Drinking Places sector experienced a net gain of 14,900 jobs in August. Industries in the Food Services and Drinking Places subsector prepare meals, snacks, and beverages to customer order for immediate on-premises and off-premises consumption.

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Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. Physical service is still valued.

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Modern Restaurant Management

OCTOBER 13, 2021

How do restaurant operators find efficiencies to minimize costs without degrading quality or service? The industry has since entered recovery mode , but returning to pre-pandemic levels won’t be easy. Profit margins will always be narrow in food service, but IoT solutions help boost competitiveness by modernizing operations.

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Modern Restaurant Management

NOVEMBER 5, 2020

As news of loosening restrictions in some parts of the country offers diners an opportunity to return to indoor dining, will customers be ready and willing? The activities that cause the most anxiety appear to be touching shared surfaces and proximity to other customers. Contactless is not just a solution for our present circumstances.

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Horizon Hospitality

OCTOBER 5, 2023

After California’s aggressive Fast-Food Accountability and Standards Recovery Act (FAST Act) passed in 2022, then repealed days later, the restaurant industry has been watching the state nervously. Automation and AI will continue to evolve so that fewer customer-service roles are needed, and is showing up already in many fast-food concepts.

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Hotel Business

OCTOBER 27, 2023

All regions and segments contributed through solid operating performances, even if the first signs of normalization of activity growth are materializing after several quarters of intense recovery. This increase is in line with the activity recovery over the period. million), up 13% LFL versus Q3 2022.

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Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Customers can become unruly, and even friendly gatherings can turn volatile. New Employees Have More On-the-Job Injuries.

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Modern Restaurant Management

JUNE 21, 2021

With restrictions easing, customers are excitedly returning to their favorite restaurants. Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. Less admin makes for freer staff to focus on delivering a quick and friendly service. Reduce Wait Times.

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Modern Restaurant Management

JULY 28, 2020

As the COVID-19 pandemic continues to affect the ways we live, work and dine, the restaurant industry has been experimenting with different ways to adapt and continue serving customers who cherish dining experiences. Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic.

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Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. For some customers, digital touchpoints may be the only ones they have with your brand. Prioritize Digital Experiences.

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Synergy Suite

APRIL 27, 2023

In addition to the Gold Stevie® Award, SynergySuite was also awarded the Bronze Stevie® Award for Achievement in Organization Recovery for its work with restaurants throughout the COVID-19 pandemic. From the ABA judging panel: “As a judge, I was impressed with SynergySuite’s innovative approach to business and professional services.

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Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

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Modern Restaurant Management

APRIL 22, 2021

How are restaurants going to compete for the level of talent needed to make a full recovery in 2021? There are also political and economic factors in play as the restaurant industry builds towards recovery in 2021, with a $15 per hour minimum wage proposal making its way through the legislature.

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Modern Restaurant Management

AUGUST 11, 2021

This year, Tork wanted to provide restaurants with even more insights, tools and resources through its Take Back the Lunch Break effort to help during this critical period of recovery. Restaurateurs can incentivize delivery or takeout by offering special discounts on appetizers or consider reduced service fees. Get Hungry for Feedback.

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Boutique Hotelier

JANUARY 18, 2023

The hotel in Essex has set up the Service Recovery Group to look at customer feedback and action ways of giving guests the best experience possible. The Service Recovery Group is part of a number of new initiatives and projects for 2023 at Wivenhoe House Hotel. These meet ups will take place on a regular basis.

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Modern Restaurant Management

SEPTEMBER 10, 2020

Many companies that had already launched drone deliveries ramped up their services to help consumers abide by stay-at-home rules, providing an efficient delivery solution that enabled people to avoid crowds and unnecessary interaction at supermarkets and pharmacies. More and more U.S.

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Hotel Business

FEBRUARY 5, 2024

The analysis follows extensive research by Cloudbeds involving tens of thousands of independent properties globally, including hotels, inns, motels, hostels, short-term rentals and serviced apartments.

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Modern Restaurant Management

NOVEMBER 8, 2023

Behavioral changes in spending habits, standards of service, and efficiency models have all changed. Here is the problem, though: Owners and F&B professionals severely underestimated the impact of – according to the National Restaurant Association – losing more than two million jobs and $240 billion in food-service sales.

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Modern Restaurant Management

JULY 16, 2020

The restaurant industry is difficult in the best of times, let alone when a worldwide pandemic forces closures, customers are forced to stay in their homes, told to social distance for months, and state government regulation telling owners and managers when you reopen shops or when they can be at half capacity.

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