Hotelogix

OCTOBER 18, 2023

  👉It offers real-time information about room availability, pricing, and amenities, allowing potential guests to make informed decisions and quickly secure their reservations. It allows them to browse available rooms, view pricing and amenities, and make real-time reservations through various channels.

Reservations 100

Reservations Book Information Guest Satisfaction 100

SiteMinder

APRIL 10, 2024

Payment processing creates fast, secure, and seamless cash flow, metasearch boosts direct bookings via popular sites like Google Hotel Ads and Trivago, and business intelligence allows access to real-time market and pricing data to enable better revenue strategies. Having everything in one platform has saved us so much time,” said Aditi.

Communication 98

Communication Guest Satisfaction Book Marketing 98

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. Functionalities: Property management software that is difficult to use only results in lost customers and increased support costs. To Wrap It Up.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Book a demonstration of our award-winning hotel management software here.

Reservations 136

Reservations Housekeeping Property Management Book 136

Revenue Hub

AUGUST 24, 2023

Hoteliers and marketing executives in the hotel industry are faced with a multitude of challenges, including budgeting, marketing decisions, selecting appropriate distribution channels, and proper pricing. Revenue management should adjust prices according to demand and competition, ensuring an optimal price-performance ratio.

Pricing 86

Pricing Budgeting Article Reservations 86

Revenue Hub

NOVEMBER 22, 2023

Understand different guest segments and how to tailor your offers and pricing strategies to meet diverse budgetary needs and preferences. Key tools include: Guest Engagement Solutions: These tools help collect information through digital registration cards and surveys and enable personalized communication across different target audiences.

Article 101

Article Book Communication Marketing 101

InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology.

Property Management 221

Property Management Communication Book Information 221

STAAH

FEBRUARY 14, 2024

It acts as a window between the Property Management System (PMS) and various third-party channels, ensuring seamless communication of vital data such as room inventory, rates, availability, and reservations. Revenue Control features ensure that rooms are priced appropriately, preventing underselling or overcommitting.

Reservations 89

Reservations Book Guest Satisfaction Pricing 89

InnQuest

FEBRUARY 3, 2023

To evaluate if you can clinch the deal, communicate pre-stay emails on the day or up to a week before the guests’ predetermined arrival. An effective property management system can help you provide insights into your guests and carve out the right offers for them. Be sure to present these offers before the guest arrives.

Book 220

Book Reservations Communication Pricing 220

Revenue Hub

SEPTEMBER 1, 2023

Prices and Hidden Fees No one likes to encounter hidden fees. That’s why price transparency is fundamental to guest satisfaction. Communicate tourist taxes, added services, amenity pricing and any other sales tax. Noise Noise complaints can be expected whenever many people share walls and communal areas.

Guest Satisfaction 102

Guest Satisfaction Housekeeping Maintenance Pricing 102

InnQuest

OCTOBER 5, 2022

These platforms offer multiple benefits for the price paid, including marketing and exposure to global markets. When dealing via OTAs, hotels aren’t allowed to communicate with their customers directly due to certain legal clauses. However, before we proceed further, let’s be clear that booking sites and agencies aren’t a total loss.

Book 217

Book Pricing Reservations Information 217

InnQuest

NOVEMBER 21, 2022

These options are no longer just “nice-to-have” – consumers have adjusted to contactless experiences due to the pandemic and now expect hotels to provide these options, so take care to ensure that your Property Management System can fulfil their evolving needs. Powerful rates management with flexible change options.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

Les Roches

DECEMBER 26, 2022

As well as being great with people, a skilled negotiator, and an excellent organizer, to become a real estate manager you’ll also need to: Study real estate or business. Pass a property management license exam, depending on the requirements where you live. Just some examples include: Senior property manager or department head.

Property Management 52

Property Management Communication Maintenance Presentation 52

STAAH

AUGUST 22, 2023

Traditionally looking back into your PMS, hotel channel manager , booking engine and website analytics for this information would have given you a good picture of low periods. Looking at the data already available on your property management systems, come up with a strategy to target specific loyal guests.

Travel and Tourism 79

Travel and Tourism Blog Pricing Book 79

STAAH

JANUARY 29, 2024

“We wanted to partner with STAAH to gain the opportunity of connecting directly with the vacation rentals managers who trust in the technology and innovation of STAAH,” says Enrique Planas, Head of Business Development from Holidu. Direct communication with customers is enabled post booking.

Book 78

Book Catering Customer Service Business Development 78

InnQuest

OCTOBER 25, 2023

On the other hand, hotel live chat involves real-time communication between guests and human agents through a chat interface, offering a more personalized and human touch in customer interactions. This ability to communicate in guests’ native languages not only fosters trust but also streamlines guest interactions.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. What is the Hostelworld inbox? But what does Hostelworld actually do?

Communication 52

Communication Reservations Guest Satisfaction Book 52

Revenue Hub

MARCH 11, 2024

With a property management system (PMS) like WebRezPro, all the numbers you need are at your fingertips in one place without having to cobble together various reporting tools. To find your specific hotel stats, you’ll need to harness the power of centralized data.

Reservations 84

Reservations Book Article Information 84

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Even at a more physical level, hotels are hiring specialists to manage social media , Wi-Fi and other IT services, in addition to retail components.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Hotel Owner

FEBRUARY 21, 2024

The answer is by using the ‘right’ data to drive smart decision-making, then having the communication and leadership skills to get each department to carry through the optimisation strategies that we have decided on based on the forecasted demand. In a nutshell: Revenue Management 2.0 Is a competitor closed for refurbishment?

Pricing 52

Pricing Information Budgeting Marketing 52

Revenue Hub

JUNE 6, 2023

This makes it all the more important to analyze demand, the market and competitors in detail in order to be able to set the perfect price for each individual room category. Obviously, if the hotel is in a fast-changing market, prices will need to be adjusted much more frequently than for a hotel that is in a slower market.

Pricing 62

Pricing Reservations Marketing Communication 62

Revenue Hub

NOVEMBER 14, 2023

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features , as fun as that may be. Nowadays, guests use cards, which is why you need electronic payment processing methods that connect with your property management system.

POS Systems 62

POS Systems Reservations Book Pricing 62

InnQuest

AUGUST 3, 2023

Baseline client expectations should be documented and explicitly communicated to your whole staff and in all marketing materials. However, many visitors also come back because they believe the hotel’s price-to-value ratio is competitive. Book a demonstration of our award-winning hotel management software here.

Guest Satisfaction 217

Guest Satisfaction Book Document Blog 217

Les Roches

AUGUST 12, 2022

To be an effective hotel manager, you’ll need to keep everything running smoothly. You’ll need to be great at multi-tasking, working under pressure, be an excellent communicator , a stickler for the finer details and a first-rate problem solver. What are the types of hotel management? Property management.

Communication 52

Communication Housekeeping Customer Service Training 52

Xotels

APRIL 3, 2024

Why is Revenue Management Important to Hotels & Other Industries? What Makes Hotels Suitable to Apply Revenue Management? What Does the Process of Revenue Management Look Like? Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively?

Pricing 52

Pricing Book Budgeting Marketing 52

eZee Absolute

AUGUST 29, 2023

One such software your property needs is a cloud-based Property Management System (PMS). It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property. Hotel operations play a crucial role in defining the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Energy prices, inventory management, and employee productivity all play critical roles in the profitability of a hotel.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

eZee Absolute

JANUARY 12, 2023

And when we say technology, a PMS (Property Management System) and POS (Point of Sale) system can be particularly useful tools for managing and organizing hotel operations, improving the guest experience, and enhancing financial management. Integration and data management. Collaboration and communication.

POS Systems 52

POS Systems Training Communication Information 52

SiteMinder

MARCH 13, 2024

Travellers might also use metasearch apps like Trivago , or local apps such as Australia’s Wotif , to discover properties at lower prices and easily compare their options. It’s also equipped with a mobile app so operators can manage their reservations anywhere, anytime.

Book 78

Book Reservations Blog Housekeeping 78

SiteMinder

OCTOBER 15, 2023

Using online booking channels makes it much easier to: Access international travellers Sell your rooms in more places Optimise pricing and revenue strategies Take and process online payments Gain insight into your performance Online booking channels are best utilised when being managed by hotel software such as a channel manager.

Book 59

Book Travel and Tourism Reservations Blog 59

SiteMinder

JULY 23, 2023

Pricing: The nightly rate or total cost of the stay, often adjustable based on factors like the number of guests and the season. Availability: The dates when the property is open for bookings, indicating its current and future availability. Prompt communication helps build trust with potential guests.

Book 52

Book Information Accounting Pricing 52

Boutique Hotel News

OCTOBER 28, 2022

Ali Ozbay, regional director of marketing and communications for Rixos Hotels Gulf, says he expects around five to seven per cent of the UAE population to travel to Qatar – “for people to see their favourite teams and players live in action”. per cent), the US (17.23 per cent), UK (8.47 per cent), Australia (5.97 per cent) and India (3.76

Travel and Tourism 130

Travel and Tourism Book Events Budgeting 130

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Front desk management: The human face of your business, front desk management is critical in curating the reputation of your hotel. The most important skill in hotel management is communication.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Front desk management: The human face of your business, front desk management is critical in curating the reputation of your hotel. The most important skill in hotel management is communication.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

SiteMinder

DECEMBER 20, 2023

ThinkReservations styles itself as an all-in-one property management solution built to streamline hotel businesses. Between the ThinkReservations booking system, PMS and channel manager, this ecosystem of tools promises to save time and increase bookings. What is ThinkReservations?

Book 59

Book Reservations Accounting Guest Satisfaction 59

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59