Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

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Training Document Information Server 52

Modern Restaurant Management

MAY 30, 2023

Invest in Training Seasonal Workers It might seem counterintuitive — investing time and resources into employees who will only be on the job for a few months — but making an extra effort with temporary employees will pay off. Don’t skimp on onboarding and training.

Scheduling 179

Scheduling Communication Bookkeeping Training 179

Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

Synergy Suite

JANUARY 18, 2023

Well-trained prep and line cooks are as much a part of a consistent and enjoyable customer experience as your customer-facing employees, and so proper line and prep cook training is vital for your restaurant business. Prep Cooks vs. Line Cooks: What’s the Difference?

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Training Sanitation Communication Blog 52

Synergy Suite

JANUARY 17, 2023

They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves. Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant.

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Training Customer Service Communication Sanitation 52

Modern Restaurant Management

OCTOBER 9, 2023

Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions. Providing mental health awareness and resilience training to all employees can help promote a supportive work environment.

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Workshop Training Scheduling Communication 196

Hotel Owner

MAY 22, 2023

He will also be responsible for creating new and innovative ways to train and develop existing employees. Workvivo acts as a central hub for 3,000 of Valor’s UK team members, where they can communicate with each other, celebrate achievements and successes, and access key apps and resources.

Communication 105

Communication Training 105

7 Shifts

FEBRUARY 10, 2022

It was a way to solve the scheduling and communication headaches that restaurateurs like you often deal with. Connect more of the employee lifecycle: Bringing together all aspects of your HR processes to cover the entire employee lifecycle. Like many of our restaurant partners, I grew up working in the restaurant industry.

Scheduling 179

Scheduling Communication Training 179

Les Roches

DECEMBER 21, 2022

Human resources (HR) can be a valuable and enjoyable career for the right people, but you need the right skills and experience to help you make the most of it. What is an HR manager? This includes everything from recruitment and hiring to improvement plans and training schedules for employees. Writing job listings.

Hospitality Management 52

Hospitality Management Training Scheduling Communication 52

Synergy Suite

JANUARY 13, 2023

Whenever a new employee starts working at your business, there is a lot of training material to cover. One of the best ways to help your new employee to love their new job is to make sure that the onboarding process and initial training is well thought-out and smooth. Training Materials and Expectations.

Training 52

Training Scheduling Document Regulatory Compliance 52

Synergy Suite

JUNE 27, 2023

Integrated labor and employee scheduling systems enable seamless communication between management and staff, facilitating the creation and adjustment of schedules based on real-time data, employee availability, and skill sets. Integrated systems allow for seamless sharing of data between scheduling, HR, and payroll software.

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POS Systems Scheduling Information Procurement 52

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

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Training Communication Sanitation Document 218

Modern Restaurant Management

JANUARY 31, 2020

Follow existing published violence prevention plan standards and guidelines from organizations like OSHA, SHRM, ASIS International, BOMA, and NFPA, which collectively include elements like physical security, dedicated HR policies, incident reporting channels, and a process to assess known threats as they arise.

Events 198

Events Training Communication 198

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Without proper organization and well trained staff no tool or magical app will matter. Chef Patel.

Communication 189

Communication Definition Scheduling Back of House 189

Synergy Suite

MARCH 20, 2024

Communication between front of house and back of house staff is crucial to ensure that orders are taken and prepared accurately and efficiently. It’s important for both sides to work together and communicate effectively to ensure a positive experience for everyone involved.

Front of House 52

Front of House Back of House Server Customer Service 52

Modern Restaurant Management

NOVEMBER 10, 2020

million restaurant workers worldwide, have largely gone overlooked and ignored, which can clearly be seen by the lack of tools they have to effectively communicate and perform their jobs at the highest level. To ensure employees feel this way, it is important to keep them in the loop on all company communications, updates and goals.

Communication 197

Communication Information Training Customer Service 197

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. If you're interviewing for a restaurant management role—especially at a smaller restaurant—be sure to clarify which of these HR duties you may have. This goes far beyond training during the first week.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. .” Getting together outside of the high stress restaurant environment can help your employees bond, and bonus: it gives you an opportunity to show your appreciation for them.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

APRIL 15, 2020

Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. With VR becoming a reality, HR leaders are benefiting most from this tech innovation. Trainees can undergo training without visiting restaurants.

Scheduling 220

Scheduling Accounting Communication Training 220

Modern Restaurant Management

DECEMBER 21, 2023

We must continue bridging that gap through research, communications, and marketing. For instance, in our recent EWA survey , 71 percent of HR leaders said the lack of employee requests is far and away the prevalent reason for not offering it. The impact of these technological shifts is multifaceted.

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Marketing Training POS Systems Server 123

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. This makes training a breeze and can help you reduce turnover.

Back of House 203

Back of House Reservations Front of House Communication 203

Les Roches

DECEMBER 27, 2023

In addition to technical abilities, soft skills such as communication, proble­m-solving and adaptable leadership skills are­ also crucial. Soft Skills Communication: hospitality management involves effectively communicating – listening to concerns, conveying information, negotiating with vendors and motivating staff.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Depending on the hotel and the training opportunities available, this can be an entry level position. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications.

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Maintenance Concierge Front of House Budgeting 72

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. If you're interviewing for a restaurant management role—especially at a smaller restaurant—be sure to clarify which of these HR duties you may have. This goes far beyond training during the first week.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

AUGUST 12, 2022

Communication and transparency. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Handwritten or manually created schedules, like spreadsheets, are often riddled with errors and can be incredibly difficult to update and communicate. But it’s important. Recognition.

Scheduling 197

Scheduling Communication Catering Training 197

Modern Restaurant Management

JUNE 20, 2022

Employees that are given job training, mentoring, and upward movement potential are empowered to learn new skills and be better able to take on new responsibilities. For example, maybe an employee wants to test out delivery driving or move into managing technology. Simplify Daily Stressors.

Scheduling 218

Scheduling Communication Training 218

Hotel Business

JANUARY 27, 2023

“This esteemed group of leaders will help AHLA reach new heights in 2023, as we continue delivering unparalleled ROI for members by racking up policy victories at all levels of government and providing top-notch member services and communications support.”

Hospitality Management 52

Hospitality Management Strategic Planning Communication Training 52

Les Roches

DECEMBER 27, 2022

It’s a busy and varied role that requires strong leadership, communication, analytical, and people management skills. Directing learning and development strategies, ensuring staff have appropriate training and development opportunities. Think you might have what it takes? What makes a successful Director of Operations?

Communication 52

Communication Hospitality Management Strategic Planning Budgeting 52

7 Shifts

NOVEMBER 3, 2021

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Train Staff in Best Practices. Here is where you can find all sorts of tailored training for your team. Guest Data.

Information 148

Information POS Systems Training Reservations 148

Social Hospitality

MAY 7, 2024

A nifty tip is to include a QR code in these communications to make it easier for customers to access your review page directly. Long-tail keywords often align more closely with the specific queries that users, like HR managers, might vocalize when using voice search to find solutions for managing and tracking employee time.

Marketing 52

Marketing Information Presentation Communication 52

Hotel Business

SEPTEMBER 5, 2023

She provides oversight for accounting & finance, human resources & talent and corporate public relations & marketing communications. Before then, she worked in the hotel industry in positions across organizational development, training, quality management and hotel operations for The Ritz-Carlton Hotel Company, Lodgian Inc.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

Modern Restaurant Management

JULY 6, 2020

First, communicating expectations and holding employees accountable reduces surprises. The cardinal rules in the employee discipline realm are treat employees equally, communicate expectations, hold employees accountable, and document, document, document. What should you do to put yourself in the best position?

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Document Accounting Communication Information 193

7 Shifts

MAY 17, 2022

I’m the owner of a restaurant chain that pays on average $16/hr. The most common advice we got was to keep open lines of communication with your employees in both directions. It can be in a team group chat using a restaurant communication app. says Andy Hooper, former President at &pizza. — Michael Lastoria ??

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Scheduling Communication Server Accounting 148

Les Roches

DECEMBER 28, 2022

For example, if you struggle with your IT skills, you can always look at training courses or qualifications that will help you improve. Communications – For bigger hospitality venues or places with multiple sites, communications is vital to make sure everyone at every level has the information needed to do their job properly.

Hospitality Management 52

Hospitality Management Training Communication Special Events 52

Les Roches

JANUARY 23, 2024

Professional advancement Many private islands invest heavily in staff training and actively promote inte­rnal advancement. Essential skills range from general hospitality competencies to expertise in conservation, communications or even health and wellness. Networking greatly improves your chances in this niche market.

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Resort Management Customer Service Communication Housekeeping 52