Hospitality Net

JANUARY 24, 2024

From meeting planners to your team to guests, it is essential to change your communication strategies aligning with the changing landscape and technological advances.

Communication 71

Communication 71

Hospitality Net

OCTOBER 27, 2023

Texting is good not only for communicating with our loved ones, but also for business purposes, such as touching base with colleagues and clients. It’s common for each of us to be on our phones all day, every day. And text messaging has become our go-to method for connecting with others.

Communication 98

Communication 98

Hospitality Net

JANUARY 8, 2024

Such digitalization is revolutionizing how hotels manage guest information and communication, and it is leading to a remarkable enhancement in overall guest satisfaction. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests.

Communication 97

Communication Guest Satisfaction Information 97

Hospitality Net

JULY 6, 2023

Senior executives of large luxury hotel chains expect the high-end, luxury hotel sector to dramatically increase its expenditure on technology and communication systems over the next three years. This is according to new global research* commissioned by world-leading communication technology company Communications Specialist Ltd.

Communication 96

Communication 96

Hospitality Net

NOVEMBER 17, 2023

The first Communications, Media and Tourism Training Workshop in Africa (Victoria Falls, Zimbabwe, 13-15 November) recognized the heightened relevance of tourism and the current opportunity to gain greater visibility outside of the sector itself.

Workshop 93

Workshop Communication Training Events 93

Hospitality Net

MAY 8, 2023

Guest communication plays a key role in the hotel guest experience. In recent years, however, customer communications have changed dramatically. The number of communication channels has expanded, with companies implementing an average of 3.5 new channels as a result of the pandemic.

Communication 98

Communication Book 98

Hospitality Net

MAY 22, 2023

Alongside assessing the evolution of tourism communications, the Session saw leading experts explore current and future opportunities for more effectively portraying tourism as an essential driver of development, both in traditional media and on content platforms.

Communication 98

Communication 98

Hospitality Net

JUNE 27, 2023

Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, and Positron Access Solutions, a specialist in carrier-grade telecommunications products, have partnered together to address the connectivity and cabling challenges experienced by many (..)

Communication 61

Communication 61

Hospitality Net

APRIL 19, 2023

Today, Scandic is launching a new communication concept, “Your friend in town”, along with the company’s first international advertising campaign since 2018. The concept is based on local knowledge and the personal service Scandic delivers at 270 hotels at 130 destinations and aims to create a more emotional brand for Scandic.

Communication 84

Communication 84

Hospitality Net

FEBRUARY 20, 2024

Cloud5 Communications, a comprehensive provider of IT solutions and services for more than 5,000 hotels across the Americas, has today announced its release of a free-to-download eGuide highlighting the advantages of adopting end-to-end managed services.

Communication 72

Communication Download 72

Hospitality Net

DECEMBER 4, 2023

Nobu Hotel Atlanta, the epitome of luxury lifestyle accommodations nestled in the vibrant heart of Buckhead, today announced they’ve hired Resonate, an esteemed boutique marketing communications firm as their agency of record.

Communication 70

Communication Marketing 70

Hospitality Net

JULY 11, 2023

GAIN, a leading global travel, hospitality technology and innovation advisory firm, has announced the launch of its PR & Business Communications Professional service pack designed to provide founders, start-ups, as well as departments and organizations in the travel, hospitality, and restaurant technology sectors with a strategic communication audit (..)

Communication 75

Communication 75

Hospitality Net

JANUARY 22, 2024

This complete, seamless engagement hub provides hotels with two-way SMS communication between staff and guests, along with expanded internal communication capabilities for hotel operators.

Communication 52

Communication Property Management 52

Hotel Business

MARCH 28, 2024

Daniella Foster , executive board member/global SVP, public affairs, market access and sustainability, Bayer ’s Consumer Health Division, has been appointed as vice chair of the Sustainable Hospitality Alliance. “We welcome our new trustees who bring their wealth of experience in the spheres of sustainability and hospitality.

Communication 59

Communication Marketing 59

Hospitality Net

DECEMBER 7, 2023

Cloud5 Communications, the leading provider of IT solutions and services for more than 5,000 hotels across the Americas, today announced its partnership with PureHD, a leading provider of digital, high-definition, interactive streaming solutions for the hospitality industry.

Communication 52

Communication Definition 52

Hotel Owner

NOVEMBER 18, 2022

International hospitality group Radisson has signed the Glasgow Declaration during this year’s Egypt COP27 in its “strong” commitment to sustainability. . Together we are mobilising the industry to deliver effective climate action and reach Net-Zero as soon as possible before 2050. . “To

Travel and Tourism 98

Travel and Tourism Communication 98

Hospitality Net

JUNE 28, 2023

TraknProtect, a leading provider of innovative safety solutions for the hospitality industry, is thrilled to announce the launch of its highly anticipated LTE 2-Way Radio. This groundbreaking product represents a significant advancement in communication technology, offering enhanced safety, efficiency, and peace of mind for hotel staff.

Communication 75

Communication 75

Hotel Owner

JANUARY 31, 2023

The United Nations (UN) made it a critical part of its economic development policy, but it remains voluntary and open to more than one interpretation; and obscure regulations leave room for companies to hype their communications and marketing campaigns. Do hotel companies really do what they say they do?

Travel and Tourism 111

Travel and Tourism Accounting Communication Budgeting 111

Hotel Owner

DECEMBER 8, 2022

It is reported that the group’s membership in the GSTC forms part of its strategic focus to drive cross-industry cooperation and establish transparent and measurable standards for sustainability within the hospitality industry. The group also wishes to foster increased coordination between the private and public sector. .

Travel and Tourism 105

Travel and Tourism Communication 105

Hospitality Net

JANUARY 31, 2024

Late check-out request. Extra pillows. Wine glasses. Replacement toothbrush. Just send a text. To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to its more than 7,000 Hilton properties worldwide by the end of 2024.

Communication 105

Communication 105

Hotel Owner

OCTOBER 18, 2023

With challenges such as inflation and rising energy costs, recruiting and retaining staff, sustainability and net zero targets, understanding digital marketing and technology facing the hospitality sector, NorSpark said independent hotel owners are “struggling to cope”, with 10% of businesses in the sector filing for administration in the last year.

Communication 97

Communication Marketing 97

InnQuest

AUGUST 3, 2023

In the hospitality industry, guest satisfaction is the ultimate goal. To ensure continuous improvement and success, hospitality businesses must adopt effective methods to measure guest satisfaction. The bottom line benefits of guest satisfaction in hospitality industry are customers’ recommendations and repeat business.

Guest Satisfaction 217

Guest Satisfaction Book Document Blog 217

Modern Restaurant Management

APRIL 8, 2024

One way we further a culture of food safety is not shying away from pictures of our team wearing hair nets, gloves, and always portraying best practices. So hospitality and customer service is always first and foremost. Building culture begins from the top and starts with communicating the vision of a company.

Front of House 188

Front of House Customer Service Accounting Communication 188

Hotel Owner

MAY 22, 2023

Valor Hospitality has appointed Gary Mitchell as organisational development director. Workvivo acts as a central hub for 3,000 of Valor’s UK team members, where they can communicate with each other, celebrate achievements and successes, and access key apps and resources.

Communication 105

Communication Training 105

Hospitality Net

OCTOBER 3, 2023

In a year that started heavily impacted by the pandemic, destination travel marketing became more prevalent, especially highlighting the ecotourism trend of sustainable and responsible travel. The focus area of recruitment brought us entries that pushed the envelope creatively.

Communication 98

Communication Marketing 98

Revenue Hub

APRIL 14, 2023

NB: This is an article from Net Affinity As we reported last week, things are looking up – travel rates are continuing to rise and so are hotel rates. According to new findings from Hotstats and RSM UK , the performance of the UK hotels sector was better than expected in February and is outperforming the rest of the hospitality sector.

Marketing 67

Marketing Communication Document Article 67

Hospitality Net

NOVEMBER 23, 2023

Ever wonder where the expression “that is like trying to turn the Queen Mary” comes from? It is actually a UK-based metaphor and comes from the fact that large ocean liner vessels, like the Queen Mary, can take up to 10 nautical miles to slow down enough before they can initiate a turn.

Communication 96

Communication 96

Hotel Owner

NOVEMBER 28, 2022

In 2021 , the Final Warning Bell Report, published by the Climate Crisis Advisory Group (CCAG) which consists of leading authorities in climate science, warned that Net Negative (also known as Climate Positive or Carbon Negative) strategies were urgently required. Communicate with transparency and engage all stakeholders.

Accounting 105

Accounting Communication Training Document 105

Hospitality Net

APRIL 22, 2024

Pulsar Media, the Geneva-based agency specialized in corporate communications, crisis management, and thought leadership, today announced the launch of Typr, a unique generative AI tool designed to improve and accelerate content creation for communication professionals and thought leaders.

Communication 105

Communication 105

Hospitality Net

APRIL 25, 2024

One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity, including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S.

Communication 52

Communication 52

Hospitality Net

MARCH 27, 2024

While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction. Consider these shortcomings:

Communication 98

Communication 98

Hospitality Net

MAY 7, 2024

Cloud5 Communications, a leading provider of IT solutions and services for more than 5,000 hotels across the Americas, has announced the appointment of technology expert and managed IT veteran, Frank Ziller, as its Chief Technology Officer (CTO).

Communication 98

Communication 98

Hospitality Net

MAY 12, 2023

Clique Hotels & Resorts is a collection of luxury properties in Alberta,Canada and British Columbia, Canada. In addition to its beautiful properties and warm staff, the brand is set apart by its leaders. Each leader is a true hotelier with hands-on experience and a passion for service excellence.

Communication 71

Communication 71

Larry Mogelonsky

MARCH 14, 2024

Joining the Mille Club For context, one of the biggest trends right now in global hospitality is the proliferation of brands that have no problem sustaining year-round rates above $500, $750, $1,000, $2,000 or even $4,000 per night for a standard king room. Net abandoned calls are usually less than 5%.”

Reservations 100

Reservations Book Information Document 100

Revenue Hub

NOVEMBER 17, 2022

NB: This is an article from Net Affinity. A recent article from Accor identifies a number of trends that will dominate the hospitality industry over the coming years. It makes you genuinely review who is engaging with your communications, and helps you sift through the people who aren’t interested. Make them want to come back.

Communication 64

Communication Article Book Information 64

Hospitality Net

MAY 22, 2023

Cable Beach Club Resort & Spa, a luxury resort located in the heart of Broome’s famous Cable Beach, has announced a strategic partnership with RMS Cloud, a global leader in cloud-based hospitality software solutions.

Communication 88

Communication 88

Hotel Owner

JANUARY 15, 2024

William Cotter, founder and managing director at Net Affinity and Jane Pendlebury, CEO of HOSPA, give their thoughts on the year ahead. “As we enter 2024, the ever changing landscape of hospitality has encouraged heightened significance of ancillary revenue alongside traditional room revenue.

Book 97

Book Communication Marketing 97