eHotelier

APRIL 7, 2024

GSA Global, a specialist risk and security consultancy, has been launched today with the merger of Global Secure Accreditation, GSA Security & Risk (formerly BGS Ltd), GSA Cyber Secure, GSA Resourcing and newly acquired MHG Corporate Risks to form GSA Global.

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Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Redefining that experience will be important. Cleanliness Is Front and Center.

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Sanitation Back of House Front of House Budgeting 154

Les Roches

APRIL 26, 2023

If you’ve always thought there was little difference between client and customer, you might be surprised to learn they’re quite different. Understanding the difference between client and customer groups impacts how businesses interact with them and drives client and customer engagement.

Customer Service 52

Customer Service Definition Communication Events 52

Hospitality Net

NOVEMBER 16, 2023

Better engaging and interacting with our clients, empowering our regions and teams, and contributing to business growth, this wide-scale program transforms the way we work and enhances our client experience at every step of their journey across all channels, through a seamless, personalized experience.

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Sculpture Hospitality

JULY 18, 2023

TORONTO, ON, July 17, 2023 -- Sculpture Hospitality, a distinguished leader in hospitality and restaurant inventory management, is pleased to announce the expansion of its network with the addition of a Sculpture Hospitality franchise in Santa Cruz, California, owned by long-standing clients Jennee Gregg and Taylor Fontana.

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The Restaurant Times

MARCH 21, 2022

La gestión de clientes en un restaurante es un arte. La gestión adecuada de los clientes de los restaurantes conduce a clientes satisfechos, y la satisfacción del cliente es una de las cosas más esenciales en la industria de los restaurantes. Consejos para la gestión de clientes de restaurantes que debes emplear .

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Information 52

Hospitality Net

FEBRUARY 15, 2024

Earned in partnership with clients such as Visit California, Apple Vacations and Visit Myrtle Beach, the accolades were presented last night at the 67th Annual HSMAI Adrian Awards celebration in New York.

Travel and Tourism 58

Travel and Tourism Presentation Marketing 58

Hospitality Net

NOVEMBER 16, 2023

Benefiting our clients, our regions, and our Group, this wide-scale program transforms the way we work and enhances our client experience at every step of their journey across all channels, through a seamless, personalized experience.

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Hospitality Net

JANUARY 7, 2024

IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, redoubles its commitment to providing a top-tier client experience with new enhancements to the IDeaS Learning Journey.

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Training Events 64

The Restaurant Times

JULY 25, 2022

El servicio de atención al cliente de un restaurante es una de las principales cosas que deciden el éxito de su restaurante. Hay muchas razones por las que los clientes no vuelven a un restaurante, y un mal servicio al cliente es una de ellas. Estos son los clientes que repiten en el restaurante. ” ¡No se preocupe!

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STAAH

FEBRUARY 7, 2023

As the markets have opened up and travel continues to rise, Hoteliers should not ignore this important market segment – Corporate clients to maximize occupancy and revenue. In the hotel industry, corporate clients can represent a significant source of revenue, as they often book rooms for business travel, conferences, and other events.

Book 68

Book Blog Events Marketing 68

Are Morch

FEBRUARY 28, 2024

Whether you’re a seasoned host seeking to invigorate your offerings or a burgeoning visionary entering […] The post Hotel Amenities: How to Go Above and Beyond for Your Clients appeared first on Are Morch, Digital Transformation Coach.

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Presentation Article 52

eHotelier

JUNE 12, 2023

Leader in cloud and mobile hospitality property-management systems continues investing in greater ease-of-use and onboarding capabilities to benefit independent hotels and resorts

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Property Management 130

Hospitality Net

JUNE 12, 2023

As wellness increasingly becomes a priority and daily lifestyle objective for more and more clients, we continue to strengthen our leading offerings in this strategic sector.

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Book 61

The Restaurant Times

OCTOBER 14, 2021

La cultura de cenar fuera aquí en México no sólo está limitada a la comida sino que viene hasta el servicio al cliente. El servicio al cliente es una parte integral de llevar a cualquier restaurante, quizás tan importante como la comida. Consejos para entregar un servicio estelar a los clientes de restaurante.

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Information 52

Hospitality Net

NOVEMBER 28, 2023

Interior Image Group (IIG), a leading name in interior design and procurement for the hospitality industry, continues to expand by adding four new clients to its full-service portfolio.

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Procurement 51

Hospitality Net

DECEMBER 13, 2023

As part of its core commitment to customer service and helping its clients succeed on all fronts, this partnership represents yet another way that Maestro continues to be a leader in hotel technology. Maestro PMS has partnered with Hotel Mogel Consulting Ltd.

Customer Service 52

Customer Service 52

The Restaurant Times

NOVEMBER 24, 2022

Deliberada o indeliberadamente, su restaurante recopila cada día un montón de datos procedentes de fuentes internas (punto de venta, empleados, comentarios de los clientes) y externas (perfiles de los clientes, redes sociales). Starbucks recopila datos sobre cuándo y qué piden los clientes. Optimizar su menu.

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Information Marketing 52

eHotelier

JULY 27, 2023

Executives from Microsoft, Starwood Capital Group, and Aimbridge Hospitality cover trends ranging from AI to revenue optimization.

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Lodging Magazine

MAY 26, 2023

He shares with Kara Filer, vice president of strategic partnerships and business development for the American Hotel & Lodging Association (AHLA), […] The post Positioning Clients for Success: CBRE President on Innovative Services and Industry Trends appeared first on LODGING Magazine.

Business Development 59

Business Development Magazine Marketing 59

The Restaurant Times

DECEMBER 20, 2022

Le proporciona una serie de herramientas que pueden utilizarse para un marketing eficaz para captar y atraer a más clientes. Esto le ayudará a tener una idea clara de si sus anuncios son atractivos y están atrayendo a los clientes, porque publicar contenido irrelevante no ayudaría a que su negocio de restauración floreciera.

Marketing 52

Marketing 52

The Restaurant Times

APRIL 19, 2022

La retención de clientes juega un papel crucial en el éxito de un restaurante. Es de 6 a 7 veces más caro adquirir un nuevo cliente que retener uno antiguo. Además, los clientes antiguos tienden a pedir y gastar más y son buenos para el negocio. Cómo aumentar la tasa de retención de clientes en tu restaurante.

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Marketing Information 52

The Restaurant Times

DECEMBER 15, 2022

Un menú de restaurante aburrido es como un lienzo en blanco que no consigue captar la atención de sus clientes. Para ellos, sólo es una lista que los clientes miran y de la que piden comida, pero hay algo más. Deben ser breves, pero capaces de explicar lo que los clientes pueden esperar del plato. Activar los sentidos.

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Marketing 52

The Restaurant Times

MARCH 24, 2022

La planificación cuidadosa y la ubicación de los elementos en el menú no solo ayudan a los restaurantes a obtener ganancias, sino que también simplifican los pedidos para tus clientes. Este artículo debes resaltar en la tarjeta del menú o presentarse como un artículo especial diario o semanal en la mesa que llame la atención del cliente.

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Information 52

The Restaurant Times

JULY 25, 2021

Debes entender que el cliente de tu restaurante es el rey. La razón principal por la que muchos restaurantes no utilizan los programas de lealtad al máximo es que , incluso si los clientes se suscriben al programa de lealtad y ganan los puntos, casi nunca los canjean. Aquí viene la importancia de los programas de fidelización.

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Travel Pulse Destinations

JUNE 8, 2023

‘My host, Avoya Travel, does an amazing job of providing leads and that was where I gained the bulk of my clients in the beginning.’ -  - Jesse Morris  

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The Restaurant Times

JUNE 30, 2021

La industria de los restaurantes es altamente competitiva y los clientes no tienen falta de opciones cuando se trata de elegir un restaurante para salir a cenar o hacer un pedido. Para sostener el negocio, debe idear estrategias de marketing inteligentes que lo ayuden a atraer clientes y aumentar el número de restaurantes.

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Marketing Information Presentation 52

HotelREZ

JANUARY 20, 2022

Mark Lewis , CEO, HotelREZ commented: “ We are thrilled to offer the Cvent Transient RFP tool to our client base as it complements our best in class products and services, and delivers a fully integrated solicitation tool for managing all transient marketing and sales opportunities.

Customer Service 52

Customer Service Marketing 52

Hospitality Net

MAY 6, 2024

Maestro PMS, a Web Browser-based cloud and on-premises all-in-one property-management system, announced the addition of MezzoPay as its new embedded payment processing solution. Powered by Fullsteam, MezzoPay equips hoteliers with the ability to offer seamless and secure transaction capabilities directly embedded within the hotel PMS.

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Property Management 79

The Restaurant Times

JANUARY 18, 2022

La mayoría de la gente no sabe esto, pero el diseño de interiores del restaurante impacta en la psicología del cliente, los impulsa a pedir más o menos, e incluso afecta la duración de su estadía en el restaurante. Tu diseño de interiores es lo primero que notará tu cliente al atravesar las puertas.

Marketing 52

Marketing 52

The Restaurant Times

DECEMBER 29, 2021

El negocio de los restaurantes ya no se trata solo del tipo y la calidad de la comida que se ofrece a los clientes. La elección de un cliente para comer en un restaurante en particular está influenciada por muchos factores. Por lo tanto, la satisfacción del cliente debe estar en la parte superior de tu lista. . vi) Menú único .

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PhocusWire

NOVEMBER 17, 2022

Lexicon's customers and partners can now join the California-based platform, which offers reservation, marketing and distribution services to property managers.

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Reservations Property Management Marketing 75

PhocusWire

APRIL 25, 2023

The airline's Avianca Access platform is believed to be the first airline subscription service dedicated to the B2B market.

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Marketing 75

The Restaurant Times

SEPTEMBER 7, 2021

Cuando los clientes eligen visitar un restaurante, buscan una experiencia gastronómica memorable. Solicitar comentarios de los clientes puede darle una idea de lo que les gusta de su restaurante y lo que esperan, también aumentará efectivamente los estándares de servicio al cliente.

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eHotelier

MARCH 10, 2024

Formerly Vice President Brand and Client for Gucci, leading brand, communications, events and client development across Europe, Middle East and African marketplaces, Grieve will join Jumeirah in April.

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Communication Events 130

eHotelier

MAY 15, 2024

The announcement follows significant growth in its client base, as an increasing number of hoteliers across the region report a preference for mobile ordering from guests, enabling them to increase F&B revenue and enhance the digital experience they offer.

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The Restaurant Times

JUNE 30, 2021

La industria de los restaurantes es altamente competitiva y los clientes no tienen falta de opciones cuando se trata de elegir un restaurante para salir a cenar o hacer un pedido. Para sostener el negocio, debe idear estrategias de marketing inteligentes que lo ayuden a atraer clientes y aumentar el número de restaurantes.

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Marketing Information Presentation 52