Revenue Hub

DECEMBER 11, 2023

It is necessary to shift towards guest-centric strategies catering to guests’ nuanced needs and preferences. A guest-centric approach is the only viable pathway to grow revenue and profits in a landscape where traditional revenue enhancement avenues have been fully explored and maximized.

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Guest Satisfaction Article Blog Catering 97

Revenue Hub

JANUARY 9, 2024

Today, we navigate a landscape marked by changing guest expectations, technological advancements, and a competitive market that demands agility and foresight. By understanding and anticipating guest needs, we can offer services that truly resonate with them.

Guest Satisfaction 82

Guest Satisfaction Article Pricing Catering 82

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Ultimately, you can't cater to the changing needs of your guests.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

eZee Absolute

AUGUST 18, 2023

As the hospitality landscape evolves, so do the trends that shape the guest experience. Intuitive space planning enhances guest comfort and facilitates seamless operations. Incorporating living plants and green spaces improves air quality and provides a soothing backdrop that helps guests unwind and relax.

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Catering Guest Satisfaction Blog Definition 98

Hotel Owner

FEBRUARY 20, 2024

In the dynamic landscape of hospitality, the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies is no longer a luxury but a necessity. Catering to diverse guest preferences Technology excels in catering to diverse guest preferences, especially in multilingual settings.

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Catering Front of House Guest Satisfaction Budgeting 52

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Hotels can meet this demand by creating customer-centric campaigns that allow guests to personalise their travel itineraries. Let the adventure begin!

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Guest Satisfaction Pricing Guest Retention Catering 84

SiteMinder

OCTOBER 10, 2023

The key is to find a tool like SiteMinder that integrates seamlessly with existing hotel management systems, and is customisable to cater to your specific needs and constraints of medium-sized hotels. Customisation – Every hotel is unique, and a one-size-fits-all solution may not cater to your specific needs.

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Pricing Guest Satisfaction Information Catering 59

eZee Absolute

MARCH 19, 2024

So, let’s explore more about the innovative concept of micro-stay and discover how it offers an unconventional solution that caters to modern travellers’ needs and opens up exciting new possibilities for hoteliers as well. They prioritize flexibility and convenience, seeking options that fit their dynamic schedules.

Catering 52

Catering Book Marketing Guest Satisfaction 52

Hotel Owner

MAY 13, 2024

In this context, a hotel restaurant must cater to both local tastes and global trends. Hotel restaurants should prioritise attentive and knowledgeable staff who can enhance guest satisfaction and leave a lasting impression. Flexibility and a keen awareness of market demands are paramount.

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Strategic Planning Special Events Guest Satisfaction Events 52

Hotel Owner

JUNE 30, 2023

Investing in employees’ well-being, work-life balance, and work culture can create a motivated and dedicated workforce that contributes to enhanced guest satisfaction. What’s key for hotels at times of economic strain is ensuring that guest experience remains paramount.

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Travel and Tourism Strategic Planning Procurement Concierge 105

Hotelogix

OCTOBER 18, 2023

It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business. 

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Reservations Book Information Guest Satisfaction 100

eZee Absolute

JANUARY 24, 2024

It plays a vital role in ensuring the security of transactions, providing convenience to guests, and ultimately impacting your hotel’s reputation. A reliable and efficient payment gateway not only enhances guest satisfaction but also contributes to the overall success of your business.

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Guest Satisfaction Book POS Systems Catering 59

eZee Absolute

NOVEMBER 8, 2023

The hospitality landscape is evolving, and in this dynamic environment, your ability to provide top-notch services while optimizing your operations has never been more critical. They can identify and address issues proactively, reducing downtime and ensuring guest satisfaction.

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Guest Services Guest Satisfaction Concierge Housekeeping 66

SiteMinder

FEBRUARY 25, 2024

Prime spot/locations A prime location is a pivotal attribute of top hotel brands, enhancing accessibility and enriching the guest experience with convenience and charm. Being situated in the heart of a city, near major attractions, business districts, or breathtaking natural landscapes, means guests have the world at their doorstep.

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Catering Budgeting Guest Satisfaction Marketing 52

SiteMinder

NOVEMBER 14, 2023

Having a Hostelworld inbox login is a gateway to solving this administrative challenge, as the platform provides a suite of functionalities geared towards streamlining hotel operations, enhancing guest satisfaction, and ultimately, boosting revenue growth. But what does Hostelworld actually do?

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Communication Reservations Guest Satisfaction Book 52

eZee Absolute

SEPTEMBER 13, 2023

Running a hotel is a fantastic journey, but it also requires you to stay on your toes as the hospitality landscape continuously evolves. One of the keys to staying ahead in this dynamic industry is to understand the changing guest behaviour. As hoteliers, it’s your job to cater to this desire.

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Book Catering Marketing Guest Satisfaction 59

eZee Absolute

NOVEMBER 10, 2023

Highlight the convenience your hotel offers by organizing tours, making it easy for guests to explore the local area. This enhances guest satisfaction and attracts those seeking a richer, more immersive travel experience.

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Workshop Catering Events Presentation 59

SiteMinder

FEBRUARY 14, 2024

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging.

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Travel and Tourism Marketing Catering Book 59

Les Roches

DECEMBER 29, 2023

Let’s explore this concept, revealing how businesses can harness this for sustained success in today’s competitive consumer landscape. For customers, it surpasses mere satisfaction, forming a profound emotional connection with a brand. But what exactly makes emotional engagement so crucial?

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Communication Workshop Guest Satisfaction Catering 52

Xotels

APRIL 3, 2024

Targeting specific groups such as the growing senior segment with specialized offers catered to their needs, or even entire countries that could move take a place as one of your main feeder markets – such as China´s increasing middle-class driving travel across the globe with their disposal income. Protect YOUR Brand!

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Pricing Book Budgeting Marketing 52

Les Roches

FEBRUARY 20, 2024

Innovative alcohol flavors and mocktails Innovation seems set for continued popularity in the cocktail landscape. Plant-based and dairy-free alternatives Having firmly established themselves in the beverage industry, plant-based alternatives indicate a shift toward more inclusive dietary choices that cater to a diverse range of needs.

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Catering Procurement Guest Satisfaction Hospitality Management 52

STAAH

MAY 14, 2024

By tapping into the growing demand for experiential dining , hotels can enhance guest satisfaction and drive additional F&B revenue. Creating a safe and welcoming environment for female guests can foster loyalty and positive word-of-mouth referrals.

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Travel and Tourism Catering Workshop Guest Satisfaction 91

Modern Restaurant Management

FEBRUARY 17, 2020

“Just as the retail industry weathered disruption from e-commerce over the past two decades, restaurateurs now face shifting consumer expectations and a changing landscape of tech players who threaten to erode restaurant brands,” said Kent Bennett, partner at Bessemer Venture Partners. ” DeliverThat Launches in Boston.

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Catering Server Reservations Marketing 153

eZee Absolute

JANUARY 9, 2024

Guests can choose from various payment options, such as credit and debit cards, eliminating the need for carrying large amounts of cash and ensuring a stress-free stay. The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier.

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Budgeting Training Information Communication 59

SiteMinder

MARCH 20, 2024

Nestled in the serene landscapes of Nakhon Pathom, just a stone’s throw away from bustling Bangkok, Neera Retreat stands as a beacon of modern hospitality. Neera Retreat was well-positioned to cater to this demand, offering a serene escape just a short drive away from Bangkok,” she explained.

Guest Satisfaction 98

Guest Satisfaction Pricing Book Catering 98

STAAH

SEPTEMBER 5, 2023

In the fast-evolving landscape of the hospitality industry, cloud-based software solutions have become indispensable for staying competitive. Let’s explore the various types of online distribution that every hospitality industry should embrace to maintain their prominence in the eyes of potential guests.

Book 88

Book Guest Satisfaction Reservations Pricing 88

Revenue Hub

SEPTEMBER 6, 2023

Positive reviews build credibility, while addressing negative feedback demonstrates a commitment to guest satisfaction. In conclusion, the hospitality industry’s online distribution landscape offers a plethora of channels to maximize visibility and revenue.

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Book Guest Satisfaction Reservations Article 96

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. Just Salad is on its way to becoming a larger part of the national landscape and that means unrivaled, craveable food and more sustainable eating for America in general. KFC Foundation Launches MyChange. ” Curry Up Now Adds Incentives LTO. .

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Marketing Multi-Unit Operations Scheduling Guest Satisfaction 203

Hotel Owner

JULY 20, 2023

According to Deloitte, 39% of guests are likely to spend more on personalised experiences. For brands, this is significant as great experiences increase guest satisfaction and the likelihood that a customer will return. Connecting the dots and identifying the ownership of this data is a daunting task.

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Guest Satisfaction Book Marketing Customer Service 74

SiteMinder

MARCH 25, 2024

Hoteliers should consider using Despegar for several compelling reasons, each aimed at enhancing their visibility and boosting their business in the competitive Latin American travel market: Boost your visibility Think of Despegar as a prime billboard space in the digital travel landscape.

Book 52

Book Accounting Catering Pricing 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. In 17th-century England, a bustling landscape emerged with over 600 inns.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. In 17th-century England, a bustling landscape emerged with over 600 inns.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

JANUARY 10, 2024

Robots don't merely augment efficiency; they redefine the hospitality landscape by ensuring operational flexibility and service optimization. These advancements extend beyond predictive measures, seamlessly catering to customer needs in a manner that creates memorable and personalized experiences.

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Guest Satisfaction Communication Server Catering 195

Modern Restaurant Management

MAY 27, 2020

Contactless delivery and drop off for catering. The integrated survey during the payment process provides a restaurant with instant feedback on guest satisfaction and buying behaviors. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty.

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L&D Sanitation Marketing Download 176