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Product vs service: unveiling key differences

Les Roches

Service is an art Ready to pursue excellence in hospitality management? The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

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Customers vs consumers and their impact on hospitality

Les Roches

If you’re looking for a career in hospitality management , it’s important to be aware of the differences so you can tailor your approach when it comes to customers vs consumers. In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers.

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Corporate events management

Les Roches

A virtual event can be considered to cut down costs. Vendor and supplier coordination: From catering services to event entertainment providers, you’ll need to research potential suppliers and make sure that they can deliver what is promised. Do you want to break into the events management industry?

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How To Become a Luxury Hotel Advisor

Les Roches

Are you passionate about helping people locate high-quality accommodation that caters to their needs? They may be looking to book a trip for a honeymoon, wedding, or special event. Specializations Your chosen career path may see you specialize in a particular role, such as hospitality management.

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How to decide on a career path

Les Roches

Learn the fundamentals of hospitality management. Les Roches’ accredited business degree will give you all the skills and qualifications needed to start on your career path in hospitality management. Hospitality Management Bachelor’s Degree. . Considering a career in hospitality management?

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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

percent) consumers say they would be encouraged to visit by special offers on drinks, and more than a quarter would be attracted by drink offers (32.7 percent), special events (31.6 Two in five (39.9 percent) or live entertainment (27.0 Franchise Operations Index.

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