Hospitality Net

APRIL 8, 2024

The Top Workplaces USA awards recognize midsize and large organizations with operations in multiple markets. Hospitality America participated in the Hotel Sector/Private Ownership category with 500 to 999 employees. Employers with at least 150 employees are eligible.

Scheduling 102

Scheduling Marketing 102

Revfine

APRIL 24, 2024

Should hotels have a different strategy per group category, e.g., tour operators, weddings, corporate, etc.? Question for Our Revenue Management Expert Panel: What are the best practices when calculating group rates?

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Synergy Suite

APRIL 25, 2024

All organizations operating in the U.S.A. SynergySuite was nominated in the ‘Company of the Year category’ for Food & Beverage as well as Hospitality and Leisure. The company’s commitment to delivering transformative technology solutions tailored to bridge critical gaps in restaurant operations sets it apart in the industry.

Back of House 69

Back of House Customer Service Catering Presentation 69

EATER

FEBRUARY 28, 2024

The list of semifinalists in the chef and restaurant category dropped late January, and today, the James Beard Foundation announced the recipients of its America’s Classics Awards. The category also strives to recognize restaurants located throughout the country. These restaurants must also be at least 10 years old.

Catering 114

Catering Marketing 114

Serviced Apartments

MARCH 15, 2024

Worldwide: Enter the 2024 Serviced Apartment Awards by 22 March 23:59 GMT for a chance to win any of our 19 categories. There are 19 award categories up for grabs – all of which are free to enter. Now in its ninth year, the 2024 ceremony will take place on 23 May at Leonardo Royal Hotel London Tower Bridge.

Accounting 52

Accounting 52

Hospitality Magazine

MARCH 22, 2023

Local mixer brand Fever-Tree Australia has confirmed it will partner with Remedy Drinks in an evolution of its operating model. “Remedy has pioneered the development of the better-for-you drinks category in Australia and our brands and values perfectly complement each other as we both make drinks better.”

Magazine 130

Magazine 130

Serviced Apartments

DECEMBER 11, 2023

For 2024, all criteria of the 20 award categories have been refreshed and updated, with the introduction of four new categories. All other award categories will be judged by a panel of independent experts, including travel buyers, architects, journalists, investors and consultants.

Book 52

Book Marketing 52

Boutique Hotel News

FEBRUARY 20, 2023

Singapore: Coliving operator Hmlet has opened Owen House by Hmlet , a 106-room boutique hotel located in Little India, Singapore. Owen House offers different room sizes across nine categories, ranging from deluxe queen to a family room to a two-bedroom suite. The hotel was first announced in November 2022.

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Hospitality Net

MARCH 15, 2024

Accor, the largest hotel operator in Australia and New Zealand, proudly announces that its lifestyle loyalty programme, ALL – Accor Live Limitless, has been awarded top honours in two categories at the 2023/2024 Asia Pacific Loyalty Awards, held last night in Melbourne.

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Modern Restaurant Management

NOVEMBER 21, 2022

This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 These increased menu prices deter more diners, and then the operators are again forced to increase costs or decrease spending on quality products to survive.

Pricing 193

Pricing Catering Information 193

Boutique Hotel News

FEBRUARY 23, 2023

The 532-key hotel features 226 rooms and suites in addition to 306 studios and apartments across 11 room categories. The brand is part of Minor Hotels , an international hotel owner, operator and investor with currently more than 540 hotels in operation.

Catering 130

Catering Marketing 130

STAAH

APRIL 9, 2024

Surprisingly, the value of operational excellence on commercial performance is often not talked about enough. Hospitality belongs to a category of industries known as perishable asset industries, where the product, whether it be a hotel room, a restaurant table, or a flight seat loses its value if it goes unsold.

Guest Satisfaction 92

Guest Satisfaction Facility Management Housekeeping Maintenance 92

SiteMinder

APRIL 24, 2024

The revamped SiteMinder Partner Awards features four new categories, including ‘Revenue Partner of the Year’, which acknowledges those who have demonstrated exceptional performance in driving business growth for their hotel customers.

Reservations 52

Reservations Information Book 52

Hotel Owner

MARCH 22, 2024

The 12th-Century Cistercian abbey, which is operated by No Ordinary Hospitality Management, was praised by judges for its warm service, support of local initiatives and support, and commitment to becoming more sustainable. The West Midlands Tourism Awards saw 35 of the region’s top attractions compete across 14 categories.

Hospitality Management 52

Hospitality Management 52

Hospitality Magazine

MARCH 18, 2024

Operators, sommeliers, and beverage directors are invited to enter their venue’s wine list into the esteemed awards which was established by Rob Hirst OAM and his late wife Judy in 1993. Entries for the 31st edition of Australia’s Wine List of the Year Awards are set to open on 1 April and close on midnight 13 May.

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Hospitality Net

OCTOBER 24, 2023

The forward-thinking extension of Novotel, one of the best-known midscale hotel brands in the world, is now operating in Singapore, Bangkok, Saigon, and Kazakhstan, with more locations soon to follow.

Marketing 95

Marketing 95

Serviced Apartments

MARCH 25, 2024

The Serviced Apartment Awards are open to all serviced apartment, aparthotel and extended stay hotel operators, alliances, providers and suppliers worldwide. Entrants can submit applications to any of our 19 award categories – all of which are free to enter. The shortlists for all award categories can be expected at the end of April.

Accounting 52

Accounting 52

Hospitality Net

JUNE 22, 2023

For the first time hospitality’s newest technology category – the Property Experience Management Solution (PXMS) – will be on display at HITEC Toronto, to be held June 26 to 29 at the Metro Toronto Convention Center.

Book 96

Book 96

Modern Restaurant Management

MAY 9, 2022

By increasing in small increments over an extended period, operators can manage price sensitivity. Watch for changes in the following data: Incidence/units per transaction (UPT)/demand by item within each menu category. The add-on attachment rate tells operators what’s NOT on the check. Consider the value equation.

Pricing 185

Pricing Customer Service Marketing Training 185

Boutique Hotel News

NOVEMBER 9, 2022

Divided into three packages – Classic, Select and Hamlet Plus – each category offers a different level of sales and operational management. Operational freedom. Hamlet Plus : • Hamlet Hotels to manage daily operations. Classic: • Sales, revenue management, marketing and distribution under Hamlet Hotels.

Marketing 130

Marketing Pricing Book 130

Revenue Hub

MARCH 18, 2024

This post emphasizes the significance of utilizing insights from three analytical categories — destination, guest, and operational — to transform the guest experience and enhance operational efficiency, substantially improving financial performance. Is it essential?

Travel and Tourism 101

Travel and Tourism Guest Satisfaction Customer Service Article 101

Boutique Hotel News

JANUARY 18, 2023

Worldwide: Accor has launched Accor One Living, a new platform to support the development and operation of branded residences and mixed-use projects. . Accor One Living will support the sales and marketing process before ultimately operating the finished product. .

Marketing 130

Marketing 130

Hotel Owner

APRIL 12, 2024

The Biltmore Mayfair has announced it will take full ownership of management internally and will operate independently from 1 May 2024. The direction is following the managements’ team strategy to elevate The Biltmore hotel brand and expand The Biltmore brand proposition after five successful years of operation.

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EATER

OCTOBER 4, 2022

The James Beard Foundation announced a slew of changes to next year’s Media Awards and Restaurant and Chef Awards Today, the James Beard Foundation announced updates to its awards categories for the forthcoming 2023 awards in a response to changing trends in the restaurant industry.

Book 92

Book 92

Hotel Owner

DECEMBER 21, 2023

The spa and club at the hotel, which is part of Focus Hotel Collection, has also emerged as a finalist in the Health Club of the Year category. In this year’s awards, Darby’s exceptional management skills, dedication to operational improvement, and support of the wellbeing of members set her apart from the other 141 nationwide nominees.

Club Management 98

Club Management 98

Hospitality Magazine

JANUARY 16, 2023

” Cakes fall under ‘signature native’ and ‘seasonal’ categories and include Geraldton wax cheesecake with dessert lime and strawberry gum; Paperbark dacquoise with macadamia, smoked ganache, white kunzea honey and eucalypt caramel and basil olive oil sponge with gin, raspberry gel and hibiscus marshmallow.

Magazine 246

Magazine Information 246

Boutique Hotel News

JANUARY 13, 2023

Rooms at FirstName Bordeaux are divided into seven categories, ranging from Cocoon to FirstRoom. FirstName is the debut independent brand for the owner-operator, which was founded in 2016 by Jérôme Bosc, Eric Omgba and Yann Caillère. The hotel is also pet-friendly. The world is changing, and so is the way of traveling.

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Revenue Hub

JANUARY 22, 2024

Cost categories In the previous post, we looked at the three primary cost categories pivotal to a hotel’s financial health: Customer Acquisition Cost (CAC), Cost of Goods Sold (COGS), and Operating Expenses. These categories are allocated to each step in the seven-step guest journey as high, moderate, or low.

Book 99

Book Maintenance Communication Article 99

Lodging Magazine

NOVEMBER 10, 2022

Hoteliers are looking for communication systems that allow them to streamline front desk operations and customer satisfaction while doing more with fewer personnel. By integrating with the PMS solution, Think Simplicity gains exposure to the independent brand hotel category. Cloudbeds’ customers will have […].

Front Desk Operations 111

Front Desk Operations Communication Property Management Magazine 111

Revenue Hub

FEBRUARY 6, 2024

NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Analytics play a pivotal role in identifying areas for improvement in your hotel distribution strategy, such as reducing operational costs, increasing guest satisfaction, and driving revenue growth.

Book 105

Book Reservations Guest Satisfaction Article 105

Boutique Hotel News

APRIL 13, 2023

We’re really looking forward to what the future holds.” Richard Valtr, founder of Mews, added: “The PMS category continues to experience remarkable innovation and growth. The Hotello acquisition comes as Mews surpasses 400,000 beds in operation across 3,500 customers in 2022, with US $2.8 billion processed via Mews Payments.

Property Management 130

Property Management Housekeeping Book Marketing 130

Modern Restaurant Management

DECEMBER 30, 2022

Earlier this year, Yelp data showed that cuisines and restaurant categories like dinner theater (up 240 percent) and buffets (62 percent) all saw strong new business opening growth year over year.*. This means investing more in infrastructure and embracing the ways that technology can fill operational gaps.

Front of House 204

Front of House Accounting 204

Modern Restaurant Management

SEPTEMBER 7, 2021

A : Contract overlaps and pricing have a lot of impact on restaurant operators and their business, especially for those without supply chain personnel or who are simply too busy to check or double check pricing contract structures. The use of electronic invoice auditing also is increasing with foodservice operators.

Pricing 233

Pricing Document Marketing Magazine 233

Modern Restaurant Management

MAY 8, 2023

As a veteran of the restaurant industry, I’ve always espoused that it is critical not to put all your eggs in one basket if you have the capital, time and energy to get into other categories. However, I also believe that you don’t remove risk if you extend yourself into a category that you don’t know.

Multi-Unit Operations 165

Multi-Unit Operations Pricing Marketing Events 165

Hotel Owner

OCTOBER 3, 2023

As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. Puneet Yadav, head of OYO UK, added: “Day to day operations, upkeep and management of a hotel can be a daunting task.

Maintenance 97

Maintenance Housekeeping Book 97

Hospitality Net

APRIL 24, 2023

Kire’s mission is to offer clients an unbiased data analysis and a comprehensive view of their operations in a clear, straightforward, and transparent manner to assist them in achieving their goals. The company is the result of a collaboration between Travel Industry Analyst Simone Puorto and Playhotel Next, a hospitality services firm.

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Modern Restaurant Management

JULY 25, 2023

Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. Contrary to the fear of replacing human expertise, its true power lies in extracting invaluable information and data to aid operators and franchisors in making informed decisions. With each advancement in AI, new possibilities emerge.

Pricing 167

Pricing Customer Service Information 167