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What is great customer communication management?

Les Roches

Effective customer communication management plays a vital part in a business’s success, from attracting prospective customers, moving them along the customer journey, and retaining them as loyal advocates. What is customer communication management (CCM)? What does a customer communication manager do?

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How to attract and retain talent within hospitality

Hotel Owner

However, when employers invest in staff, look after them, support them and unify them, they can truly thrive, not only within their own career paths but also in the customer service they deliver – in turn, elevating the business they work for and the industry as a whole. Training is key to retaining staff across the sector.

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2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

We must continue bridging that gap through research, communications, and marketing. On the operational side, restaurant workers stand to benefit from the streamlining of order processing and reduction of manual tasks, although adapting to these new technologies may require additional training.

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Making the Shift: Transitioning from Restaurants to 7shifts

7 Shifts

After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” Before I left the industry I was in Operations Business Development. Rachel: “Hustle, flexibility, communication and teamwork skills.”

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How Hotels Can Embrace the Technological Age with Sugar Beach IT Director Shearvon Devenish

Larry Mogelonsky

Due to how critical technologies have become to maintaining operations and supporting growth, brands have placed a lot of trust in the IT Director to identify these needs, bridge the silo at the local level, implement the new technologies, provide the training, and maintain the relationship with vendors while managing their part of the budget.

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How do you become a Director of Business Operations?

Les Roches

A Director of Business Operations is one of the most senior and important positions in business management and a great career option for those looking to take on more strategic responsibility in running a successful company. Director of Business Operations responsibilities. Think you might have what it takes?

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High-paying business degree jobs: kickstart your career

Les Roches

The most in-demand business degree jobs High-paying business degree jobs are usually important roles in organizations and are therefore in high demand. Let’s look at some of the roles you could consider with a business degree. Primarily responsible for finding new market opportunities, they are rewarded with generous salaries.