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BHA hosts annual Night of the Stars and raises £4k for charity

Hotel Owner

The event took place just after the Budget, in which the chancellor offered very little assistance to our sector, but the fact that we sold out 42 tables for our awards evening was a huge, and very welcome, vote of confidence for our industry.”

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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

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A comprehensive overview of job positions within a hotel

SiteMinder

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.

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A guide to hotel departments, operational areas and building functions

SiteMinder

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

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How hospitality businesses can embrace a new era of AI

Hotel Owner

There are instances where technology, while efficient, risks diluting the sense of occasion, particularly for front of house within luxury hospitality. For example, a luxury five star retreat is more likely to favour the personable touch, whereas a city centre corporate hotel will look to adopt automation at every possible touch point.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

A better description might be a balancing act that presents new and unique challenges every day. This means you'll need to produce, manage, and analyze the budget and multiple financial reports. But smaller restaurants also have to worry about keeping the budget intact.

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Order Up! Offer Financial-Based Incentives to Tackle Staffing Challenges 

Modern Restaurant Management

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. Interviews with potential employees are being scheduled, but no-shows are the norm.