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Is your business in shape for the year?

Hospitality Magazine

Double down on customer service, removing friction and delays. Part of this is a boost to staff training: start with tray skills and simple sales scripts, then find ways to make service faster. If you’re already using online rostering and booking services, integrate them with bookkeeping, payroll and marketing.

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. For instance, a whopping 70 percent have already automated payroll, 67 percent have automated invoicing, and 65 percent have automated accounting/bookkeeping.

Insiders

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Restaurant Insiders on 2020 Lessons Learned, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. It’s not necessary to have large menus.

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MRM Franchise Feed: TCBY at 40 and, Mr. Potato Spread to Franchise

Modern Restaurant Management

"We wanted to offer franchisees a complete package through a streamlined process to prepare them for all aspects of the business from menu preparation to bookkeeping and marketing. I’m looking forward to serving high-quality Flavored Crust pizzas with a side of excellent customer service to the Denver community.”

Marketing 173