Hospitality Magazine

FEBRUARY 6, 2023

Double down on customer service, removing friction and delays. Part of this is a boost to staff training: start with tray skills and simple sales scripts, then find ways to make service faster. If you’re already using online rostering and booking services, integrate them with bookkeeping, payroll and marketing.

Bookkeeping 162

Bookkeeping Pricing Book Budgeting 162

Modern Restaurant Management

JANUARY 31, 2024

For instance, a whopping 70 percent have already automated payroll, 67 percent have automated invoicing, and 65 percent have automated accounting/bookkeeping. In turn, that time can be spent on more meaningful work, such as customer service and creating real connections with diners.

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Their coordination matters in customer service.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 7, 2020

It’s undeniable: employee engagement affects team culture, staff performance, customer service, and ultimately, the bottom line. For example, a host might want to learn about management, or a line cook might be interested in learning about bookkeeping. And they stay with their employers longer.

Bookkeeping 139

Bookkeeping Front of House Back of House Training 139

Lithos POS

FEBRUARY 19, 2023

You can analyze customer data identify your loyal customers and use the customer data for various loyalty programs. Customer service – You can provide a premium customer experience by providing personalized service. Managing those kinds of tasks cannot be managed manually.

POS Systems 45

POS Systems Blog Accounting Marketing 45

Modern Restaurant Management

DECEMBER 21, 2020

For example, use tech to offset having to do more hiring (having customers ordering directly from tablets); tighten your menu so you don’t need as many cook stations or cooks to complete a dish and perhaps use third parties for some tasks that are not your strengths or core business such as HR or PR or even bookkeeping.

Communication 180

Communication Marketing Bookkeeping Budgeting 180

Modern Restaurant Management

JUNE 17, 2021

"We wanted to offer franchisees a complete package through a streamlined process to prepare them for all aspects of the business from menu preparation to bookkeeping and marketing. I’m looking forward to serving high-quality Flavored Crust pizzas with a side of excellent customer service to the Denver community.”

Marketing 172

Marketing Definition Catering Bookkeeping 172