5 Ways You Can Enhance Guest Experience with a Hotel Housekeeping Management System
Hotelogix
JANUARY 27, 2023
The post 5 Ways You Can Enhance Guest Experience with a Hotel Housekeeping Management System appeared first on Hotelogix.
Hotel property management systems
Les Roches
JULY 21, 2023
Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?
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Avoid Empty Rooms: How to Attract and Manage Last Minute Bookings
Revenue Hub
FEBRUARY 15, 2024
Last-minute bookings are bookings that arrive days, hours, or minutes before the guests do. While these bookings can be trickier to handle (no one likes doing things last minute), they are worthwhile to pursue. Hint: There are OTAs specifically geared towards late bookings. Here is how to land guests in a hurry.
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Unlocking hotel success: Essential hotel reports you need
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In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. Identify trends: Monitor reports to detect patterns in occupancy, guest preferences, and booking sources, enabling proactive market adaptation.
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Everything You Need To Know About Hotel Operations Management
InnQuest
SEPTEMBER 12, 2023
Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.
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A Concise Guide to Hotel Inventory Management
InnQuest
SEPTEMBER 5, 2023
Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Factors like time of booking, length of stay, and room type can influence pricing.
Mews acquires Canadian PMS
Boutique Hotel News
APRIL 13, 2023
Canada: Cloud-based property management system Mews has acquired the Montreal-headquartered cloud PMS Hotello. The company provides automated property management software including a booking engine, check-in/out kiosks, marketing features and housekeeping solutions.
Best Practices in Hotel Data Management-Hotel Data Analytics
Hotelogix
APRIL 22, 2024
Importance of Analysing Hotel Data Hotel data encompasses various information, from guest bookings and preferences to revenue figures and occupancy rates. For instance, by analyzing stay patterns and booking sources, you can optimize your marketing campaigns and pricing strategies to attract the right audience at the right time.
Best hotel booking apps: Guide for independent hotels
SiteMinder
MARCH 13, 2024
What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?
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How to leverage a Cloud Hotel PMS System to drive revenue
Hotelogix
DECEMBER 25, 2023
A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks.
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A Comprehensive Guide To Hotel POS System
Hotelogix
JANUARY 27, 2024
It helps hoteliers manage everything, especially various service areas like restaurants, bars, spas, or gift shops within their properties. It differs from a Property Management System (PMS), which focuses on hotel operations like room bookings, guest check-ins/outs, and housekeeping management.
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4 Key Pillars Of A Guest-Centric Cloud PMS
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SEPTEMBER 28, 2022
Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. InnQuest’s award-winning hotel management software is known to simplify operations, boost revenue and support business growth. To Wrap It Up.
Managing a large hotel? You need cloud-based hotel management software.
Hotelogix
FEBRUARY 13, 2024
This exploration delves into the intricate operational requirements of large hotels, the pitfalls of wrong management practices - either manually or via outdated on-premises solutions, and how a cloud-based hotel management software or a hotel property management system (Hotel PMS) acts as a savior, ensuring a seamless performance across the board.
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What Triggers Hotelier's Anxiety?
Hotelogix
APRIL 18, 2024
One hotelier in Tanzania (now a client), would log into every OTA and update his room inventory whenever there was a booking or a cancellation. For his twelve-room property, on average, he would receive nine bookings and about two cancellations per day, and his business was listed on eight OTAs.
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Automation in the Hotel and Motel World
InnQuest
SEPTEMBER 13, 2022
Examples of automated hotel management system and motels include: Chatbots. Rate management. Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. A channel manager helps manage room inventory and rates across multiple online channels.
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4 Simple Ways to Automate Hotel Management Solutions
InnQuest
JANUARY 26, 2023
Hotel management solutions give hoteliers easy-to-use tools that streamline and automate their operations and improve guest experiences. Applications of such solutions involve booking engine s, hotel CRM , channel managers, revenue management systems (RMS), etc.
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Inflation is No Deterrent for the Majority of Travellers
InnQuest
NOVEMBER 21, 2022
These options are no longer just “nice-to-have” – consumers have adjusted to contactless experiences due to the pandemic and now expect hotels to provide these options, so take care to ensure that your Property Management System can fulfil their evolving needs. Boost Your Bookings and Optimise Rates.
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Today’s news in brief – 03/10/23
Hotel Owner
OCTOBER 3, 2023
OYO will manage all operational aspects, including guest bookings, housekeeping, and maintenance, offering a flexible engagement term ranging from three to 15 years. OYO aims to ensure optimal property management, helping hotel owners maximise their real estate investments.
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5 Ways You Can Enhance Guest Experience with a Hotel Housekeeping Management System
Hotelogix
JANUARY 27, 2023
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Hotel Technology Trends To Look Out For
InnQuest
OCTOBER 31, 2022
Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business.
Everything you need to know about a hotel PMS and what it does
SiteMinder
OCTOBER 11, 2022
Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.
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Q&A with Amanda Williams, Solonis
Hotel Business
MAY 16, 2023
One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. For instance, some legacy property management systems don’t integrate well with third-party tools.
A Roadmap to Enhanced Hotel Operations: 10 Strategic Insights
eZee Absolute
AUGUST 29, 2023
With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. One such software your property needs is a cloud-based Property Management System (PMS). The hospitality industry is ever-changing.
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Independent Hotels Can Compete With Brands Using Modern PMS
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OCTOBER 14, 2022
Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Seamless Check-In/Check-Out.
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Revenue Management: The ‘Art’ Behind the Science
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The uncertain economy, combined with the increased supply of vacation rental properties, not to mention more online travel aggregators (OTAs) and direct booking options, is creating more competition than ever among vacation rentals. As such, booking windows and patterns have become extremely difficult to predict.
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A guide to hotel departments, operational areas and building functions
SiteMinder
OCTOBER 11, 2022
Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.
How travel technology is changing for hotels
SiteMinder
NOVEMBER 30, 2023
It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent.
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The company has also sold Destination Residential Management to Lowe. In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. “Residential resort management is how our company began, and it is a service that we know well.
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SiteMinder
JANUARY 8, 2024
Front desk management: The human face of your business, front desk management is critical in curating the reputation of your hotel. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. work hours.
4 Big Reasons Hotel Guests Never Come Back
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Your property management system (PMS) should make daily operations smoother and more efficient for your staff. Use your PMS’ housekeeping report to ensure that each room is clean and sanitized. If it takes a guest five stays before they see benefits, they’ll likely ignore the program altogether…and book another hotel. .
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Hotel costs: How to reduce expenses and boost revenue
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Whether it’s the front desk staff, housekeeping, or the management team, ensuring they are compensated fairly is vital for maintaining service quality and guest satisfaction. Housekeeping Supplies Beyond hotel room costs, which cover the basic amenities in each room, there are recurring expenses related to housekeeping supplies.
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5 KPIs that every property should track
Hotel Owner
OCTOBER 21, 2022
They can be attached to the entire property, such as increasing reservations by X percent, or assigned to a specific department, such as reducing housekeeping time onsite by X minutes. Virtually all aspects of the research and booking process have moved online, which has created an immense amount of data for properties to decipher.
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Hotel Management: Meaning, Types, and Operations
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Front desk management: The human face of your business, front desk management is critical in curating the reputation of your hotel. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. work hours.
Prioritise Guest Experience to Keep Them Coming Back for More
InnQuest
SEPTEMBER 21, 2022
For frequent travellers, such as those regularly travelling for business, a dependable hotel or motel that meets their needs consistently is likely to get repeat bookings from them. This form of free advertising is a sure way to drive up bookings. Group bookings with online group portals for easier management.
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How to manage a hotel
Les Roches
AUGUST 12, 2022
Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Revenue management. Property management. Listen to your guests.
Understanding automation in the hospitality industry
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From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. Cost-efficiency By automating tasks such as booking management and front desk services, companies can reduce labor costs.
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Tech-Driven Hospitality Trends to Expect in 2024 and Beyond
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DECEMBER 8, 2023
This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%.
Are You a Homestay Owner? Here’s How You Can Be a Super Host.
eZee Absolute
NOVEMBER 29, 2022
Booking experience. Guest and booking management. Word to the wise: When you’re aiming to become a super host, discoverability shouldn’t only be focused on acquiring bookings. Whatever you claim or preach on your online profiles and listings, make sure the same resonates in your property. Booking experience.
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Hotel management jobs as the path to exciting careers
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Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse. One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings.
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Diverse careers in hospitality and tourism: match your talents
Les Roches
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Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?
Hotel PMS System: What is it and how does it help hotels?
Hotelogix
OCTOBER 19, 2023
Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System. Housekeeping: It connects housekeeping and the front office for better clarity on up-to-the-minute room status. You are right.
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What is a Hotel Channel Manager? A Comprehensive Guide
InnQuest
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Look no further; here’s everything you should know about the world of hotel channel management and more. The hospitality industry is experiencing a constant surge in online hotel bookings in today’s fast-paced and interconnected world. This is why hotel channel manager software is in demand nowadays.
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“All in One” Property Management Systems Vs “Best of Breed” Solutions
STAAH
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The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).
All you need to Know about Hotel Management Software for your Small Hotel
Hotelogix
OCTOBER 18, 2023
This guide will offer you an in-depth overview of hotel management software, its benefits, features, and how it can help hoteliers like you to run your business successfully. What is hotel management software? Then, they write positive feedback about your property across booking/review sites, improving your brand's reputation.
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