SiteMinder

OCTOBER 11, 2022

Reservations agent. Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. An open plan back-office space could be beneficial as it allows easy communication between departments.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Revenue Hub

OCTOBER 14, 2022

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Major brands remain fixated on providing a consistent, high-quality booking experience across all digital channels, and now independent hoteliers have the tools to do the same. Two-Way Communication.

Book 85

Book Housekeeping Communication Information 85

SiteMinder

SEPTEMBER 7, 2023

Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. These include: Resort and amenity fees These fees cover the use and maintenance of on-site facilities like swimming pools, gyms, and spas.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Manage expectations Maintain open and transparent communication with students residing in the accommodation.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Revenue Hub

NOVEMBER 21, 2022

in Q3, 2022, each booking during that quarter was for 4.5 Determine the average length of stay for guests at your hotel by following these steps: Add up the number of room nights booked for a given time (e.g. Add up the number of reservations for the same time. First, it reveals booking patterns across seasons and during events.

Book 80

Book Front of House Pricing Catering 80

Hotel Business

SEPTEMBER 12, 2023

Easyway , a generative AI technology provider for hospitality, has unveiled its completely automated guest communication platform, combining GPT-4 and the model that powers the generative AI program of ChatGPT, with its own proprietary AI solution to provide a 24/7 concierge for customers.

Concierge 64

Concierge Communication Maintenance Catering 64

7 Shifts

MAY 3, 2021

Events can be anything from holidays to “Bottomless Brunch” to a big reservation. This added layer of communication and accountability among your team can help stay on top of things and focus on providing the best experience possible for everyone. Manager Log Book Managers get a communication upgrade, too.

Server 148

Server Budgeting Scheduling Communication 148

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

SiteMinder

NOVEMBER 15, 2022

in Q3, 2022, each booking during that quarter was for 4.5 Determine the average length of stay for guests at your hotel by following these steps: Add up the number of room nights booked for a given time (e.g. Add up the number of reservations for the same time. First, it reveals booking patterns across seasons and during events.

Book 59

Book Front of House Pricing Catering 59

Les Roches

JANUARY 8, 2024

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. Cost-efficiency By automating tasks such as booking management and front desk services, companies can reduce labor costs. In addition, keyless entry syste­ms are convenient and se­cure for many guests.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. The most important skill in hotel management is communication. work hours.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. The most important skill in hotel management is communication. work hours.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Revenue Hub

DECEMBER 8, 2023

This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. This allows for proactive maintenance, saving money in the long run. Additionally, hotels should consider creating experiences compatible with an increasingly hybrid workforce.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Blue Magnet Interactive

DECEMBER 20, 2023

When renting, any maintenance or property issues become the landlord’s responsibility to address. Bookings That Count: Direct Bookings, Direct Success Effective digital marketing is not just about creating awareness; it’s about converting that awareness into direct bookings.

Marketing 52

Marketing Training Book Budgeting 52

SiteMinder

OCTOBER 11, 2022

Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Management software that is integrated with a website builder allows you to accept direct online bookings and develop a user-friendly website.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Communication: Maintain open lines and avoid silos with stakeholders and departments to ensure everyone is aligned with revenue goals and strategies. Protect YOUR Brand!

Pricing 52

Pricing Book Budgeting Marketing 52

eZee Absolute

NOVEMBER 8, 2023

A survey conducted by Hotel Internet Services found that 85% of guests reported that the quality of the hotel’s Wi-Fi affected their decision to book a specific hotel location or brand. Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Get my point?

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

DECEMBER 7, 2022

For example, for a guest at a restaurant, the hospitality experience includes the restaurant’s physical space, reservation processes, communication, food and drink choices and atmosphere. Timeliness : Today’s customers expect services, including bookings and check-ins, to be fast and seamless.

Travel and Tourism 52

Travel and Tourism Hospitality Management Customer Service Book 52

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond. Decide what needs an SOP and what does not.

Document 75

Document Training Reservations Information 75

SiteMinder

OCTOBER 10, 2022

While we’d generally recommend asking open questions, this is a very subtle opportunity to test the candidate’s communication skills. What is your experience with using point-of-sale/reservation systems? A hotel assistant manager needs to have strong leadership skills as well as good organisational and communication skills.

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

SiteMinder

MAY 8, 2024

An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Some companies might also charge additional fees for services such as cleaning, maintenance, and special guest services.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

SiteMinder

OCTOBER 9, 2022

From a personality standpoint, expect a revenue manager to be a strong problem-solver, who brings creative solutions and who is able to communicate complex scenarios to others with ease. System maintenance and ongoing training and education. Skills & Characteristics. Want insights delivered straight to your inbox?

Pricing 59

Pricing Information Blog Reservations 59

Les Roches

JANUARY 19, 2024

Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members. Distribution channels principally include online travel agencies or direct bookings through your website or booking call centers. They must be practical, cost-effective, and streamlined.

Marketing 52

Marketing Book Accounting Procurement 52

Les Roches

OCTOBER 30, 2023

Online travel agencies (OTAs) and booking platforms have revolutionized the way guests make reservations, offering greater convenience and access to a wide range of accommodation options. Rising operational costs: Running a hotel involves significant operational costs, including staff salaries, maintenance, and utility expenses.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Hotelogix

OCTOBER 18, 2023

Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more. This integration streamlines communication and data sharing across departments. This enables staff to focus more on attending to guests and delivering exceptional service.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Xotels

NOVEMBER 23, 2023

Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Hotel management oversees effective housekeeping and maintenance procedures, ensuring well-maintained, hygienic, and aesthetically pleasing premises.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Hotel management oversees effective housekeeping and maintenance procedures, ensuring well-maintained, hygienic, and aesthetically pleasing premises.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Online deals are booked by genuine guests and major transactions are paid in advance. On top of that, you can launch an online marketing campaign to attract bookings, since these strategies provide a quick ROI.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

eZee Absolute

DECEMBER 27, 2022

Communicate with guests. Early forms of hotel automation involved the use of computers for managing reservations and check-ins. As technology continues to advance, it is likely that hotel automation will also evolve and change the way hotels operate and guests make reservations. Focus on continuously improving.

Training 59

Training Reservations Communication Property Management 59

Travel Booster

JUNE 19, 2023

APIs (Application Programming Interfaces) are what the IT industry calls tools that allow different software systems to communicate and exchange information seamlessly. The API sends a reservation request to the relevant service provider’s API, which confirms the availability and makes the booking.

Information 52

Information Document Book Scheduling 52

SiteMinder

OCTOBER 10, 2023

Hotel data allows you to create price optimisation strategies that establish rates for specific room types as well as lengths of stay (LOS), ultimately improving the amount of revenue that is generated per booking at your hotel. What channels do they use to book a room? Where do they come from?

Book 52

Book Pricing Reservations Property Management 52

Modern Restaurant Management

SEPTEMBER 30, 2020

A final piece of advice for restaurants is to invest in a user-friendly reservation system. Whether partnering with a third party or launching your own, it's important to make it as easy as possible for customers to book a table at your restaurant. The manufacturer or distributor is responsible for all maintenance on the device.

Travel and Tourism 190

Travel and Tourism Pricing Reservations Communication 190

Revenue Hub

MAY 15, 2023

This article will examine how to eliminate friction, increase personalization, and drive conversions at every stage of the guest journey, from booking, to the guest welcome, to payments and dining, to the guest departure. Make it easy for guests to book direct. Of course, eliminating friction does not end at booking.

Book 65

Book Article Information Housekeeping 65

Metasphere

APRIL 16, 2022

The key transmits the encrypted key to the lock through a secure communication channel, by tapping on their screen using Bluetooth- technology. Or by holding their mobile device close to the hotel door using Near Field Communication (NFC) technology. Ultimately, unlocking the hotel door. Dormakaba What Is a Hotel Kiosk?

Communication 52

Communication Demo Download Property Management 52

Modern Restaurant Management

AUGUST 19, 2020

Seated acquired digital event booking platform VenueBook. Seated will also work with VenueBook’s stable of 120,000 professional event planners who can now book clients’ events on the platform. Communication platform. Seated Acquires VenueBook. and the surrounding region. Interactive activities and assessments.

Events 206

Events Accounting Communication L&D 206

Metasphere

MARCH 27, 2022

Generally, the core components in a PMS are: Central Reservation System - Holds all the information about your room inventory, dates, availability etcetera. Channel Management System - Synchronize reservation data between your PMS and external distribution channels. Now as you may have already figured out.

Housekeeping 52

Housekeeping Information Maintenance Reservations 52