Hotelogix

FEBRUARY 13, 2024

Here are some operational challenges large hotel management faces without the right solution Front desk and reservations The front desk sets the tone for a guest's experience. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. The cloud hotel PMS will let you do this efficiently.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

OCTOBER 25, 2023

As a hotel owner or manager, you’re continually exploring ways to boost your property’s visibility, manage bookings efficiently, and maximize revenue. They allow hotels to reach a global audience through travel agencies and online booking platforms. Corporate travel agencies and large businesses often use GDS to make reservations.

Book 99

Book Reservations Guest Satisfaction Pricing 99

Revenue Hub

JUNE 1, 2023

Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

Book 84

Book Reservations Article Pricing 84

Serviced Apartments

OCTOBER 27, 2023

The operational model revolves around a staff-tree hotel space, except for room turnovers and maintenance. Guests will reserve their rooms through an online booking system such as Booking.com or a similar platform. The management of reservations and guest access will be efficiently handled by Mews.

Reservations 52

Reservations Maintenance Catering Book 52

SiteMinder

OCTOBER 11, 2022

Duties include greeting guests, making bookings, taking phone requests and managing complaints. This can include making restaurant reservations, arranging transport and providing information about the local area. Reservation agent. This is arguably one of the most important hotel positions. Hotel management job positions.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

STAAH

MAY 30, 2023

Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

Book 82

Book Reservations Article Download 82

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Ease of Access: In current times, customers expect a highly streamlined experience all throughout – pre-booking, during and post-booking.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

SiteMinder

OCTOBER 11, 2022

Reservations agent. Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Reporting issues to the maintenance team. Maintenance department. Hotel manager (or front of house manager).

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Blue Magnet Interactive

FEBRUARY 4, 2020

From online travel agencies to search engine result pages changing to big brands saying, “book direct and save more,” how is a traveler to know where to make their purchase when looking for a hotel? Once you have outlined your top-selling points, you will then be able to tailor your message and strategy to drive direct bookings.

Book 52

Book Blog Marketing Reservations 52

Revenue Hub

NOVEMBER 21, 2022

in Q3, 2022, each booking during that quarter was for 4.5 Determine the average length of stay for guests at your hotel by following these steps: Add up the number of room nights booked for a given time (e.g. Add up the number of reservations for the same time. First, it reveals booking patterns across seasons and during events.

Book 82

Book Front of House Pricing Catering 82

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. The booking window is short and sharp, ranging from 15 to 38 days, in our experience. This will help manage expectations and avoid conflicts.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Modern Restaurant Management

SEPTEMBER 8, 2020

And with a big night of service on the reservation books, that’s a good place to be. With issues taken care of at the design level, it’s time to think about maintenance. Without semi-annual inspections and preventive maintenance, there will be more to worry about than ventilation on a hot and humid day.

Maintenance 197

Maintenance Reservations Book Events 197

SiteMinder

SEPTEMBER 7, 2023

Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. These include: Resort and amenity fees These fees cover the use and maintenance of on-site facilities like swimming pools, gyms, and spas.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Revenue Hub

OCTOBER 14, 2022

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Major brands remain fixated on providing a consistent, high-quality booking experience across all digital channels, and now independent hoteliers have the tools to do the same.

Book 87

Book Housekeeping Communication Information 87

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Most digital marketing agencies offer many important solutions for small to medium-sized restaurants, including: Website design, monitoring, and maintenance. Google Rankings and Google My Business.

Marketing 203

Marketing Communication Maintenance Budgeting 203

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. On the revenue side, categorise income into room bookings, food and beverage sales, spa services, conference facilities, and any other ancillary services. A note for seasonal hotels.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Hotel Business

MARCH 16, 2023

Booking source In 2019, OTA-sourced bookings made up 57% of all reservations, while non-OTA bookings made up the remaining 43%. During the pandemic, there was a significant shift toward direct bookings due to decreased advertising budgets for OTAs. The next most popular length of stay was three-four nights.

Book 52

Book Maintenance Pricing Budgeting 52

SiteMinder

NOVEMBER 15, 2022

in Q3, 2022, each booking during that quarter was for 4.5 Determine the average length of stay for guests at your hotel by following these steps: Add up the number of room nights booked for a given time (e.g. Add up the number of reservations for the same time. First, it reveals booking patterns across seasons and during events.

Book 59

Book Front of House Pricing Catering 59

Revenue Hub

JULY 19, 2023

Secondly, having all your units booked doesn’t mean maximized revenue earned. Having this knowledge under the hood, you will be able to set rates accordingly, predict your guests’ stay patterns, plan maintenance, and schedule enough staff. Overall, average hotel occupancy rates range between 65 and 80 percent.

Maintenance 82

Maintenance Article Pricing Scheduling 82

Revenue Hub

DECEMBER 12, 2022

Make a reservation at your property or have a friend do so for you, so you can check the kind of service you receive and make suggestions for improvement. There’s even a section for notes and add-ons in case a guest asks for something special, or there’s a maintenance issue. Not only that, but you can also reward a job well done.

Housekeeping 83

Housekeeping Training Reservations Sanitation 83

7 Shifts

MAY 3, 2021

Events can be anything from holidays to “Bottomless Brunch” to a big reservation. Add checklists for sanitary protocols, patio maintenance, and anything else that comes up as core parts of your business change. Manager Log Book Managers get a communication upgrade, too.

Server 148

Server Budgeting Scheduling Communication 148

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Hotel Business

SEPTEMBER 12, 2023

Whether guests need to communicate dietary restrictions, request specific room cleaning times, report maintenance issues, conduct routine processes like check-in or checkout, or make special arrangements for travel and local bookings, the platform provides a solution for inquiries, reservations, payments and feedback, the company reports.

Concierge 64

Concierge Communication Maintenance Catering 64

Hotel Business

AUGUST 11, 2023

Restaurants implemented digital ordering systems, QR codes for menus and online reservation systems to reduce contact and enhance the customer experience. Guests want to get back to some of the full experience, and menus and cocktail books are part of that. What F&B trends are you noticing right now?

Maintenance 52

Maintenance Catering Pricing Budgeting 52

Revenue Hub

JULY 26, 2023

For a same day mid-week booking in May, the cheapest room at the Hilton is £260, while the Premier Inn flex rate is £255 (the non-flex, pay now, no change rate is £217). Another factor to consider is business on the books and booking pace. We might expect a bigger difference in price, but there’s not much in it.

Pricing 94

Pricing Book Marketing Article 94

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Extras are an added expenditure that guests will only realise they want during the booking process.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

OCTOBER 11, 2022

Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Management software that is integrated with a website builder allows you to accept direct online bookings and develop a user-friendly website.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Extras are an added expenditure that guests will only realise they want during the booking process.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. property maintenance) and comparatively low variable costs (e.g., Prompt Reactions: Respond swiftly to market fluctuations, demand shifts, and competitor actions.

Pricing 52

Pricing Book Budgeting Marketing 52

Les Roches

JANUARY 8, 2024

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. Cost-efficiency By automating tasks such as booking management and front desk services, companies can reduce labor costs. Don’t fixate on features you are unlikely to use.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Revenue Hub

DECEMBER 8, 2023

This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. This allows for proactive maintenance, saving money in the long run. Additionally, hotels should consider creating experiences compatible with an increasingly hybrid workforce.

Travel and Tourism 100

Travel and Tourism Procurement Maintenance Information 100

Blue Magnet Interactive

DECEMBER 20, 2023

When renting, any maintenance or property issues become the landlord’s responsibility to address. Bookings That Count: Direct Bookings, Direct Success Effective digital marketing is not just about creating awareness; it’s about converting that awareness into direct bookings.

Marketing 52

Marketing Training Book Budgeting 52

eZee Absolute

NOVEMBER 8, 2023

A survey conducted by Hotel Internet Services found that 85% of guests reported that the quality of the hotel’s Wi-Fi affected their decision to book a specific hotel location or brand. Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Get my point?

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Hotelogix

FEBRUARY 4, 2024

  Reservation management: This feature allows you to manage all your reservations from a single dashboard. You can see which rooms are available, which are booked, and which guests are checking in and out. You can also cancel or modify reservations based on guests' requirements here. 

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Les Roches

DECEMBER 7, 2022

For example, for a guest at a restaurant, the hospitality experience includes the restaurant’s physical space, reservation processes, communication, food and drink choices and atmosphere. Timeliness : Today’s customers expect services, including bookings and check-ins, to be fast and seamless.

Travel and Tourism 52

Travel and Tourism Hospitality Management Customer Service Book 52

Revenue Hub

JUNE 15, 2023

When operations are stressed, there is a downstream impact on property maintenance, guest experience, reviews, and eventually revenue. Show that your technology choices directly drive new revenue Automated upselling increases revenue by offering additional services or upgrades to guests during the booking process, pre-arrival, or on-site.

Housekeeping 52

Housekeeping Article Maintenance Book 52

eZee Absolute

SEPTEMBER 21, 2023

They empower travelers to make informed decisions about where they’ll stay, reducing uncertainty and increasing the likelihood of bookings. The ability to virtually walk through rooms, assess amenities, and gauge the overall atmosphere enhances the booking experience, reducing the likelihood of surprises upon arrival.

Book 52

Book Information Marketing Guest Satisfaction 52