7 Shifts

JUNE 3, 2022

8 Reasons Why Restaurant Workers Quit — And How To Prevent It. Learn more about tip pooling and how 7shifts can help. We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Implement a tip pool.

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Scheduling Communication Training Book 158

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

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Scheduling Front of House Training Customer Service 158

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

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Scheduling Front of House Training Customer Service 78

SiteMinder

JANUARY 10, 2024

So how can you create these guest memories at scale, consistently provide great hotel guest service, and train your team to stand out? In this blog post, we discuss how to apply hotel training programs in a way that benefits your entire organisation. Hotels are uniquely diverse businesses that demand a wide range of skills.

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Training Customer Service Communication Housekeeping 59

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. How to Answer. How did you handle it? Table of Contents.

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Scheduling Communication Special Events Training 158

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

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Marketing Definition Scheduling Book 186

SiteMinder

OCTOBER 13, 2022

So how can you create these guest memories at scale, consistently provide great hotel guest service, and train your staff to stand out? In this blog post, we discuss how to apply hotel staff training programs in a way that benefits your entire organisation. How to train hotel staff effectively. Table of contents.

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Training Communication Customer Service Blog 52