Modern Restaurant Management

DECEMBER 30, 2020

The late October survey found that a majority of consumers (74 percent) said they would continue to eat out “about the same as now” or “more frequently” over the next three months. That sentiment is positive news. Census Bureau found that November restaurant sales were down, sequentially, more than $2 billion.

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Communication Information Marketing Blog 216

Revenue Hub

MARCH 5, 2024

Always Aim to Overperform Customer satisfaction equals perceived performance minus expectations; in other words, the more you outperform a guest’s expectations, the happier the customer will be. In short, happier employees result in more satisfied guests, so incentivising your team to stick to high service standards is a win/win.

Pricing 81

Pricing Blog Book Article 81

Modern Restaurant Management

NOVEMBER 7, 2023

Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. If you’re not marketing yourself online or devising a powerful local search engine optimization (SEO) strategy, how are they going to find you?

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Marketing Definition Information Blog 203

Modern Restaurant Management

DECEMBER 10, 2021

The fact is that running a successful restaurant is more than just offering good food and good service. Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. What’s more, it’s completely free. Net result?

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Marketing Information POS Systems Demo 226

Restaurant Engine

JULY 26, 2023

When it comes to customer reviews, you may know that they are vital to your restaurant’s success. And when you get them, you want to get a lot of mileage out of your reviews and testimonials. To help you leverage your reviews, let’s look at five ways to use a restaurant testimonial.

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Blog Marketing Scheduling 52

SiteMinder

NOVEMBER 22, 2023

More than half of travellers begin their planning with more than one destination in mind, and even in the week leading to a booking decision there are still multiple destinations under consideration. Learn more International vs domestic travel An Expedia study found distinct differences between the three regions in this regard.

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Book Blog Information Communication 100

7 Shifts

JULY 30, 2021

You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. To help, we put together the ultimate guide to getting your restaurant noticed. Leverage popular hashtags to reach more customers. Share how it's made!

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Accounting Marketing Events Bookkeeping 148

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. In this article, we’re going to tell you how and give you some tips. How to Boost Customer Satisfaction. Have friends and family walk through your website to see how easy it is to use. Create a Customer Experience Strategy.

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Customer Service Blog Information Communication 126

SiteMinder

APRIL 17, 2024

Agoda ads are a targeted advertising solution offered by the Agoda platform, allowing hoteliers to promote their properties more prominently. This tool is designed to help hotels attract more attention and, subsequently, increase their booking potential by reaching a wider, more relevant audience actively looking for accommodation options.

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Book Blog Pricing Marketing 52

Revenue Hub

OCTOBER 25, 2022

Now, more than ever, consumers rely on the reassurance they get from reading positive online reviews before they are willing to commit to a service or product. Guests want to know that a hotel really does offer the value it promises, and that they will have a positive experience at every point of their stay.

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Reservations Accounting Article Book 80

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Restaurant managers also either oversee or directly respond to online reviews. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties.

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Scheduling Front of House Training Customer Service 158

7 Shifts

AUGUST 18, 2021

Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. So, how can you do this? The same goes for regulars, recognize that they're coming back for more! Before the meal.

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Customer Service Information Download Scheduling 147

Blue Magnet Interactive

OCTOBER 27, 2023

This article unravels the significance of each component of a well-balanced 2024 Hotel Marketing Budget and offers insights into how you can invest wisely. This article unravels the significance of each component of a well-balanced 2024 Hotel Marketing Budget and offers insights into how you can invest wisely.

Budgeting 52

Budgeting Marketing Blog Book 52

SiteMinder

SEPTEMBER 10, 2023

Meanwhile, research carried out by Reviews.org in 2023 found that on an average day, American users picked up their mobile more than 144 times. Whether it’s reading hotel reviews , comparing promotion packages and prices, or checking availability, it’s increasingly being done on a mobile device. Half of all U.S.

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Book Pricing Information Presentation 105

7 Shifts

OCTOBER 9, 2019

You’re craving eggs benedict, and you want to go somewhere that’s well-reviewed, close to you, and not too busy. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try. Not convinced? Picture this: It’s a Sunday.

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Marketing Reservations Accounting Information 113

Modern Restaurant Management

FEBRUARY 28, 2020

Instead of having to go to a website, click on a text link or access an offer through a QR code, restaurant consumers can simply utter a code or phrase into their smart speaker to redeem offers, find out more information, express opinions, leave reviews and the like. The pymnts.com article notes: “More than three-quarters of U.S.

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Marketing Article Communication Information 168

SiteMinder

DECEMBER 20, 2023

The term ‘hotel’ can refer to a specific type of accommodation – a large building filled with small, serviced rooms that are used for short-term stays – or it can be more broadly applied to refer to almost all types of accommodation, from bed and breakfasts, unserviced apartments, glamping and more.

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Book Housekeeping Pricing Communication 59

SiteMinder

OCTOBER 18, 2023

The material and labour costs to produce these goods aren’t that high, but the reputation of the brand or the region in which the item is made means that customers are willing to pay more. Your hotel can potentially make more money from value-added pricing than from any other strategy. How does value added pricing work in hotels?

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Pricing Competitive Analysis Marketing Information 59

eZee Absolute

DECEMBER 17, 2023

You can use it as your guide and get started. Fast loading website Type in your search query on Google and you get a ton of results in an instant. We want fast feedback, and if we don’t get it, there are other options. When your rankings are better, you get more visibility. Now click on one link.

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Book Demo Information Communication 52

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Restaurant managers also either oversee or directly respond to online reviews. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties.

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Scheduling Front of House Training Customer Service 78

SiteMinder

JUNE 29, 2023

These sites often provide comprehensive information about the hotel, including room availability, amenities, prices, location, and user reviews. Higher Occupancy Rates: By listing on these platforms, hotels can increase their visibility and attract more bookings, which can help to maintain higher occupancy rates.

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Book Pricing Information Reservations 52

SiteMinder

NOVEMBER 14, 2023

But how do they differ? Meanwhile, SiteMinder positions itself as more than just a hotel management system. SiteMinder’s platform is built on the foundation of driving more bookings, both direct and through OTAs, and providing unparalleled insights into the hotel’s performance metrics.

Book 52

Book Reservations Pricing Demo 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

DECEMBER 7, 2023

And we promise that you’ll uncover some form of new and useful knowledge, no matter how deep or broad your hotel experience might be. Nevertheless, you need to work to understand how to run your hotel in the most efficient, effective and profitable way possible. But every hotel is different, so there’s no single playbook to work from.

Blog 59

Blog Travel and Tourism Events Download 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

JANUARY 26, 2024

Gaining market share To outperform competitors, markets need to focus on reaching untapped customer se­gments, positioning their products, and consistently delivering value. In the compe­titive world of food and beverage­, companies are constantly working to stand out from the crowd. What is food and beverage marketing?

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Marketing Blog Pricing Competitive Analysis 52

Xotels

SEPTEMBER 22, 2022

Today’s traveler’s journey is more fragmented than ever. Review your Distribution. In August 2022, the Expedia Group released a new algorithm update that affects how properties appear in the OTA’s search results. Mapping your guest’s journey becomes, therefore, critical to success. Zoku Hotels.

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Marketing Blog Book Communication 40

SiteMinder

JULY 23, 2023

Reviews: Feedback and ratings from previous guests, giving insights into the property’s quality and the host’s hospitality. Reviews: Feedback and ratings from previous guests, giving insights into the property’s quality and the host’s hospitality. Table of contents Why should hotels create a listing on Airbnb?

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Book Information Accounting Pricing 52

Les Roches

MARCH 23, 2023

For example, a luxury hotel looking to attract high-end clientele may want to invest in glossy print advertising, while an economy-class hotel might focus more on digital marketing methods like email campaigns and website optimization. Excited to know more about key hospitality strategies? What do marketing managers do?

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Marketing Events Hospitality Management Information 98

Lithos POS

FEBRUARY 2, 2023

You may ask, how to start social media page for the restaurant? how to promote your restaurant on YouTube, and how to promote your restaurant on social media? how to promote your restaurant on Facebook, and how to promote your restaurant on Instagram , etc. This blog will answer all those questions.

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POS Systems Blog Accounting Information 40

Xotels Hotel Revenue Management

APRIL 3, 2024

At XOTELS, we like to be even more specific, so we add: “On the Right Distribution Channel with the best commission efficiency”. Without a solid revenue management strategy, a hotel will just get lost in the pile of other hotels – being unable to reach satisfactory visibility and level of business to remain open.

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Pricing Book Marketing Information 76

SiteMinder

AUGUST 18, 2022

At your hotel you also need to perform regular competitive analysis to see where you stand in the local market and how you can gain an advantage, or at least maximise your potential revenue and profit. This blog will tell you everything you need to know about hotel competitor analysis. How to perform hotel benchmarking.

Pricing 52

Pricing Competitive Analysis Budgeting Blog 52

Xotels

JULY 5, 2022

Summer 2022 has seen tourism soar once more, as wanderlust returns to holidaymakers and travellers eager to make up for lost time during the pandemic-induced periods of lockdown and travel restrictions. Moreover, getting them to stick around for long is another key task. Article summary: Experience & Personalization.

Travel and Tourism 52

Travel and Tourism Marketing Communication Blog 52

Xotels

JUNE 2, 2023

So how could hoteliers not want (or have) to cooperate with the OTA’s? Do we want to pay high OTA commissions or give steep wholesaler discounts, and slowly but surely slide into a position of being (overly) dependent on the conditions the OTA’s dictate us (yes they try to!)? However… There is hope!

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Marketing Book Information Reservations 40

SiteMinder

OCTOBER 10, 2023

In addition, you are able to sell more rooms through the channel management system. It’s especially important to prioritise data as a tool in the current era of hotel commerce where traveller demands are higher than ever. Table of contents Why is hotel data important?

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Book Pricing Reservations Property Management 52

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

AUGUST 29, 2023

For many hotel managers, hotel costs are a constant bugbear, requiring regular review and re-evaluation to avoid unnecessary and inefficient drain on the bottom line. Table of contents Types of hotel costs From the initial stages of construction to the day-to-day operations, each phase of a hotel’s lifecycle incurs specific expenses.

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