Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Create a Conversation Trigger.

Marketing 226

Marketing Information POS Systems Demo 226

Modern Restaurant Management

JANUARY 22, 2024

But precisely, how can you determine what customers want? How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace.

Reservations 181

Reservations Customer Service Marketing Pricing 181

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Basant Baruah, Senior Content Marketer, Beaconstac. Keegan Brown, Marketing Manager Easy On Hold & Brand Music.

Marketing 234

Marketing Communication Information Reservations 234

Les Roches

MARCH 23, 2023

Hotel marketing can be an incredibly important part of a hotel’s success. Effective marketing helps to bring in new customers, build brand loyalty, and increase hotel revenue. And what actions you can take to start creating your own successful hotel marketing campaigns. What do marketing managers do?

Marketing 98

Marketing Events Hospitality Management Information 98

STAAH

NOVEMBER 22, 2022

Hotel Marketing is only effective if the execution is done right. The core of a good hotel marketing strategy is to promote the right product in the right place , at the right price , and at the right time to the right audience. A planned approach to marketing helps you to set clear objective s. Find out more here.

Marketing 73

Marketing Pricing Book Blog 73

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. This opens up a vast new way for both online and offline marketers to engage consumers, in turn driving up response and revenues. Opens up a New Market Among Sight-Challenged.

Marketing 168

Marketing Article Communication Information 168

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to.

Housekeeping 148

Housekeeping Reservations Budgeting Book 148

Social Hospitality

JULY 5, 2022

Marketing nowadays takes many forms and happens on various platforms. Let’s look at both types of marketing and examine their strong and weak points. Let’s look at both types of marketing and examine their strong and weak points. Traditional Marketing Explained. Influencer Marketing Explained.

Marketing 75

Marketing Events Blog Budgeting 75

SiteMinder

FEBRUARY 14, 2024

It enables: Market positioning and brand differentiation Adapting to trends allows hotels to position themselves strategically in a crowded market, highlighting unique selling points that resonate with current consumer interests. Either that or it becomes a necessity for them if they have to travel for work or to visit family.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Les Roches

AUGUST 16, 2022

Hospitality businesses of all sizes are turning to digital marketing to reach new guests and grow their business. Let’s discuss the different aspects of hospitality digital marketing and why it’s so important. What is digital marketing in the hospitality industry? What exactly is hotel digital marketing?

Marketing 52

Marketing Blog Customer Service Information 52

InnQuest

APRIL 5, 2023

In this blog post, we will cover the following – what is yield management, its relevance in the hotel industry, and the benefits of yield management in the hotel industry. Similarly, yield management enables hotels to adjust to changing market conditions, resulting in better competitive positioning.

Pricing 220

Pricing Book Marketing Blog 220

InnQuest

JANUARY 26, 2023

In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector. Business Analytics Automated business analytics monitoring lets you keep tabs on market trends and competitor performance.

Reservations 136

Reservations Housekeeping Property Management Book 136

STAAH

JANUARY 24, 2023

The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. ChatGPT can be used to automate customer inquiries, streamline customer service operations, and create interactive conversations that can be used for marketing purposes.

Customer Service 76

Customer Service Accounting Blog Information 76

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Table of Contents.

Marketing 88

Marketing Events Information Download 88

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system.

Marketing 113

Marketing Reservations Accounting Information 113

Modern Restaurant Management

SEPTEMBER 10, 2021

The highly saturated digital market means that digital strategy must stay ten steps ahead of the industry standard in order to succeed, a daunting task for industry leaders and newcomers alike. Functional uses of the technology could include employee training, customer service, food displays, chef demonstrations and more.

Blog 194

Blog Customer Service Presentation Training 194

eZee Absolute

MAY 15, 2023

With increasing dependence on technology, ChatGPT is an innovative tool that hoteliers can use to improve their customer service and save costs. In this blog, we will discover the true potential of ChatGPT for hotels and explore how this innovative technology can transform hospitality businesses.

Customer Service 52

Customer Service Blog Training Reservations 52

SiteMinder

OCTOBER 11, 2022

Video marketing should be an integral part of any hotel’s marketing plan and is largely becoming the most important aspect of content marketing. When done well, video marketing can be an effective way of promoting your hotel, building your brand awareness and driving bookings. What is video marketing for hotels?

Marketing 52

Marketing Travel and Tourism Book Information 52

The Restaurant Times

OCTOBER 23, 2023

This blog takes you on a captivating journey through the birth, growth, and impact of Coffeefy, an establishment that beautifully combines work and leisure in one welcoming space. This user-friendly technology elevates the overall customer experience, putting everything you need right at your fingertips.

Blog 97

Blog Customer Service Catering Book 97

InnQuest

JUNE 8, 2023

Rather than replacing human interaction, AI enables professionals to provide better service while making time for establishing connections. That being said, this blog explores the impact of AI on the hospitality industry, leading to unforgettable stays where technology and hospitality intersect.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

The Restaurant Times

OCTOBER 11, 2021

Evaluate the current market and competition. This includes components such as color palette to be used in marketing and in decoration, the fonts you’ll use for content in menus and websites, the style and content of your images, and important visuals like your restaurant logo design. Know what you will provide and to whom.

Marketing 52

Marketing Reservations Blog Budgeting 52

Hotel Owner

DECEMBER 22, 2022

By tapping into these market trends, incorporating small service differentiators and key messages across marketing efforts, hotels can maximise their potential to increase staycation bookings as flight costs continue to remain high. Hotels can highlight key tourist attractions across all digital marketing touchpoints.

Back of House 111

Back of House Book Blog Budgeting 111

Restaurant Engine

JULY 22, 2020

You want to always be working on improving customer experience for your restaurant online. How to Boost Customer Satisfaction. Sam Walton said, “The goal of a company is to have customer service that is not just the best but legendary.”. Improve Website Customer Experience. Emphasize Customer Reviews.

Customer Service 126

Customer Service Blog Information Communication 126

Revenue Hub

MAY 23, 2023

Subscribe to our weekly newsletter and stay up to date Throughout the 2010s, everyone was talking about the coming impact of voice search across a hotel’s marketing, distribution, and operations. For hotels, this means personalization at scale, improved productivity and streamlined customer service. But first, let’s ask ChatGPT!

Communication 68

Communication Customer Service Blog Book 68

STAAH

AUGUST 1, 2023

It involves identifying target markets, setting sales goals, and creating a plan to achieve those goals. 2) Use Social media marketing: Social media is a powerful tool to increase hotel sales. Here are some ways to use social media marketing for hotels: Choose the right platforms : Not all social media platforms are created equal.

Customer Service 85

Customer Service Maintenance Book Guest Satisfaction 85

Les Roches

DECEMBER 28, 2022

Communications managers are usually responsible for creating various marketing and advertising materials, such as web pages, blogs, press releases, newsletters, brochures, newspaper adverts, brochures, and promotional items. Digital marketing. Marketing launches. Customer service. Public relations.

Communication 52

Communication Blog Customer Service Marketing 52

Revenue Hub

JANUARY 9, 2023

Forecasting in the hotel industry involves predicting future demand for rooms and other hotel services. This can help hotel managers make informed decisions about pricing, staffing, and marketing strategies. NB: This is an article from Demand Calendar. Who is responsible for forecasting in hotels?

Pricing 80

Pricing Information Article Blog 80

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Synergy Suite

APRIL 25, 2024

The company’s ability to provide flexibility and scalability without integration headaches, coupled with its dedication to customer service and implementation support, further solidifies its position as a leader in the field.” However, SynergySuite’s platform caters to the evolving needs of the market.

Back of House 69

Back of House Customer Service Catering Presentation 69

Travel Booster

JANUARY 31, 2023

In fact, 80% of consumers switch brands because of negative customer service experiences. Additionally, Forbes reports that 58% of people are willing to pay more for good customer service. People are willing to spend more money for a positive customer service experience. The stats speak for themselves.

Customer Service 52

Customer Service Communication Training Book 52

Social Hospitality

JUNE 3, 2023

With the rise of social media, social selling has become an increasingly popular tactic for sales teams to generate new leads and build long-lasting relationships with customers. In this blog post, we will explore six techniques to help you master the art of social selling.

Blog 52

Blog Marketing Customer Service Scheduling 52

Social Hospitality

JUNE 3, 2023

With the rise of social media, social selling has become an increasingly popular tactic for sales teams to generate new leads and build long-lasting relationships with customers. In this blog post, we will explore six techniques to help you master the art of social selling.

Blog 52

Blog Marketing Customer Service Scheduling 52

Revenue Hub

JANUARY 16, 2023

In this blog, we’ll dive into this versatile technology. This blog was written by humans, not AI. Gen-AI can be used in a number of different areas, such as chatbots, creating art and writing songs, blogs etc. I can also help with language-related tasks, such as translating or writing marketing materials.

Blog 73

Blog Information Training Customer Service 73

Les Roches

APRIL 13, 2023

As businesses strive to become more customer-centric, they are investing in digital tools that allow them to provide better and faster service. This is resulting in changes in how customers interact with companies, from personalized campaigns tailored to their interests to automated customer service solutions.

Customer Service 52

Customer Service Training Hospitality Management Information 52

Lithos POS

JUNE 5, 2022

Customer buying behavior has changed but the marketing strategies still work. We can confirm that such strategies are very effective in infiltrating digital platforms in marketing. now we can target customers more strategically. 11 Customer retention techniques. Customer retention technique. Social Media.

Customer Service 52

Customer Service Communication Marketing Blog 52

InnQuest

AUGUST 15, 2023

That said, this blog will delve into the world of hotel channel managers, looking into their functions, benefits and the critical role they play in transforming how hotels manage their online presence and enhance guest experiences. As per reports , the hotel channel management market size is expected to be US $1483 million by 2032.

Reservations 130

Reservations Book Property Management Pricing 130

STAAH

MAY 2, 2023

Is your marketing strategy aligned to it? With 92% of the travellers relying on a review before making a booking, this is extremely important in your marketing strategy. Email marketing, social media and blogs are a good channels to leverage at this stage of the travel funnel. Have you heard about it? Why should you care?

Presentation 78

Presentation Book Travel and Tourism Marketing 78