7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Food Service, Kitchen, & Hospitality Tech. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. 15 'Soft' Food Service Skills For Your Resume [List].

Back of House 148

Back of House Front of House Server Download 148

Modern Restaurant Management

NOVEMBER 2, 2022

A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. As the hospitality industry gears up for the influx of holiday diners, making the right hires becomes especially crucial in maintaining a high quality of service.

Front of House 153

Front of House Back of House Server Customer Service 153

7 Shifts

MAY 31, 2021

The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. Customer Service. Service Model.

Server 145

Server Scheduling Portion Control Customer Service 145

Les Roches

AUGUST 10, 2023

Understanding the hospitality and tourism industry The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences. What is the hospitality industry? What is the tourism industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

OCTOBER 7, 2021

Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. A lot of people handle food before it’s given to customers.

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Reservations Kitchen Operations Front of House Back of House 193

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Here are some of their insights.

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Front of House Customer Service Concierge Marketing 114

Les Roches

DECEMBER 28, 2023

Introduction to careers in the restaurant industry Food and beverage services are a specific part of the hospitality industry, tasked with ensuring guests have access to great dining. Server Servers have direct communication with customers. Food runner/busser Food runners or bussers play essential support roles.

Front of House 52

Front of House Server Back of House Training 52

The Restaurant Times

MARCH 10, 2023

The behavior of your staff makes the biggest difference in the quality of your restaurant’s service. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. They supervise other servers while also serving their tables.

Front of House 52

Front of House Server POS Systems Reservations 52

7 Shifts

DECEMBER 27, 2019

The turnover rate for quick service restaurants is 123% , which means that the number of team members who leave in one year outnumbers the average number of staff in the entire restaurant. Team culture and customer service also suffer. When there’s a shortage of servers at a restaurant, service suffers. Here’s how.

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Server Training Front of House Back of House 144

SiteMinder

OCTOBER 11, 2022

Regardless of seniority, these are all customer facing positions and require excellent people skills. Of all the front of the house positions in a hotel, this is the most senior. The purpose of the role is to ensure that all guests receive high quality customer service. Guest services hotel positions. Hotel porter.

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Maintenance Concierge Front of House Budgeting 72

Lithos POS

DECEMBER 19, 2023

He can execute organizational policies, ensuring a smooth dining experience for customers, and contributing to the restaurant’s success by maintaining high standards of service and efficiency. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. You should expect to spend some of your time approving comps and monitoring staff's service quality to ensure they maintain high standards.

Scheduling 159

Scheduling Front of House Training Customer Service 159

The Restaurant Times

JUNE 18, 2021

For a fast-food restaurant chain, quick service and optimized order management is crucial. Improving the order preparation time, decreasing the customer turnaround time, and ultimately improving customer service have also been key priority areas for the company. . Cockpit and Server App . Vikash Bisht.

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Front of House Back of House Server Definition 59

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

Pricing 212

Pricing Catering Training Marketing 212

Lithos POS

SEPTEMBER 27, 2023

Faster checkouts Enabling the checkout process simple and quick will enhance your service quality. It will give a premium customer experience. Streamlining Customer Management Managing customers is a crucial element in a restaurant business. POS helps you to provide a seamless customer experience.

POS Systems 69

POS Systems Accounting Front of House Server 69

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service. It enables data to be retrieved from distant servers via the cloud. A centralised digital ordering system is known as a KDS. Online Payments .

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

OCTOBER 20, 2022

What about mandatory service charges? One of the most significant changes occurred in 2018 when the Department of Labor ruled that back-of-house employees like cooks and dishwashers are eligible to be included in the tip pool. What about mandatory service charges? Table of Contents. Tip Pooling Laws.

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Article Server Information Document 78

7 Shifts

JANUARY 14, 2020

For example, “great customer service” turns into “our team goes the extra mile for customers by anticipating needs instead of waiting to be asked.” Front-of-house staff know your customers really well and back-of-house staff know your menu really well. Turn these values into actions.

Server 146

Server Front of House Communication Training 146

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. For example, servers who have the fastest average table time each month earn an extra day off.

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Scheduling Server Communication Training 148

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. For example, a guest shouldn’t be forced to order items via mobile device if their server is in plain sight.

Pricing 129

Pricing Marketing Catering Front of House 129

EATER

APRIL 28, 2023

Just regular people skills, customer service. It was half back-of-house, half front-of-house. Being well-rounded in restaurants — having management skills and server skills, along with cooking skills — is really important. What were the most important skills that got you to this point?

Front of House 97

Front of House Events Catering Back of House 97

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. You should expect to spend some of your time approving comps and monitoring staff's service quality to ensure they maintain high standards.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate. Back of House Positions 43% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

DECEMBER 21, 2022

"In 2023, we’ll see AI becoming more widely integrated into restaurant operations spanning front and back of house. Not only will restaurants tap into AI to increase operational and order efficiencies, but they will also need to evaluate their tech stacks and customer service capabilities as a whole.

Pricing 193

Pricing POS Systems Front of House Marketing 193

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

7 Shifts

JANUARY 7, 2020

It’s undeniable: employee engagement affects team culture, staff performance, customer service, and ultimately, the bottom line. Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. And they stay with their employers longer.

Bookkeeping 139

Bookkeeping Front of House Back of House Training 139

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. The most successful restaurateurs of the 21st century are going to be the people who harness the full potential of customer data. Reduce theft.

Marketing 212

Marketing Catering Customer Service Front of House 212

Lithos POS

OCTOBER 20, 2022

The key success of a restaurant is excellent service. Your employees will interact directly with the customer. You need to give your employees the same priority as your customers. They play an important role in improving the quality of your service. The customer has to wait for a long time for food.

Front of House 40

Front of House Back of House Server Blog 40

EATER

APRIL 27, 2021

And speaking about the health risks, a lot of servers and back of house employees weren’t prioritized for vaccines. It increases employee morale and longevity and customer service, their excitement to work, their willingness to stay, their ability to upsell goes up when they’re paid better. That’s right.

Server 106

Server Front of House Training Back of House 106

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners.

Scheduling 113

Scheduling Communication Training Customer Service 113

Synergy Suite

FEBRUARY 21, 2023

Different types and sizes of restaurants have unique operational requirements, workflows, and customer expectations. Quick-Service Restaurants Quick-service restaurants, such as fast-food chains, cafes, or food trucks, have fast-paced environments and high customer volumes.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Synergy Suite

NOVEMBER 30, 2023

Prime costs are a critical component of your restaurant’s profitability, and mastering them is essential for long-term success in the competitive food service industry. Labor Costs Labor costs are a crucial part of direct costs as they pertain to the staff directly involved in food preparation and service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

DECEMBER 31, 2019

Traditional restaurants are already seeing profit losses between eight and 25 percent when using food delivery services such as Uber Eats, we expect more restaurants to prioritize finding solutions that allow them to incorporate delivery methods and meet demand, without losing out on revenue. Automation will cause workforce to adjust focus.

POS Systems 136

POS Systems Marketing Training Pricing 136

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Marketing 139

Marketing Information Scheduling Download 139