Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

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Back of House Front of House Information Reservations 190

Synergy Suite

MARCH 21, 2023

Efficiently managing your restaurant’s tables and reservations is a critical aspect that can significantly impact your overall success. A restaurant table management system is a digital platform that automates and centralizes the process of managing table reservations, waitlists, and seating arrangements.

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POS Systems Reservations Communication Demo 52

Hotel Business

MARCH 7, 2023

” The combined solution features chainwide contact; activity tracking and reporting of sales activities; contracts; sales leads and opportunities; production; and future reservations. .”

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Reservations Scheduling Accounting Communication 83

Hotel Business

MAY 16, 2023

From adopting a modern unified communications stack to an accelerated migration toward cloud-based solutions, technology plays a pivotal role in the hospitality industry by ensuring the best service possible. To address that, industry leaders must adopt these technology trends to drive growth and manage customer expectations.

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Communication Reservations Back of House Book 59

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Training Customer Service Guest Satisfaction Communication 52

SiteMinder

OCTOBER 11, 2022

Job titles and roles within the front of house department vary depending on the size and type of hotel. However, some of the positions you might expect to find at front of house can include: Receptionist. Reservations agent. Hotel manager (or front of house manager). Taking reservations or bookings over the phone.

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Front of House Housekeeping Maintenance Back of House 59

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

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Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. Reservation agent. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. This can sometimes involve assisting the concierge in making reservations.

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Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

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Back of House Front of House Information Reservations 88

The Restaurant Times

MARCH 10, 2023

Continue reading as we talk more about front-of-house employees in a restaurant, their importance, functions, the different FOH positions, and tips on managing and optimizing FOH operations. The FOH manager supervises all front-of-house staff and reports to the GM. Additionally, they provide menus to visitors and take reservations.

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Front of House Server POS Systems Reservations 52

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

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Front of House Scheduling Communication Bookkeeping 52

SiteMinder

NOVEMBER 27, 2022

It usually includes: The vision, which provides an opportunity to align with the hotel’s brand and goals, House-specific standards, such as products used, Guidelines for conduct, including engagement with guests and reporting faulty appliances, Procedures for public areas and back of house by frequency and.

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Housekeeping Back of House Scheduling Blog 59

OpenTable

MARCH 1, 2023

Online reservations offer guests convenience and reduce the need for hosts. A POS system that integrates with your reservation system can ensure seamless communication between front and back of house, speed up service, and give management instant revenue insights.

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POS Systems Server Reservations Back of House 52

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond.

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Les Roches

JUNE 5, 2023

Front office management In a hotel, the front office management can also be called front-of-house management. The staff here are responsible for much of the customer-facing parts of the business. Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues.

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Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Successful restaurant management requires a diverse skill set.

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Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Time management and organization You will also need to be adept at time management.

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Front of House Communication Hospitality Management Customer Service 52

Revenue Hub

DECEMBER 8, 2023

Hotels that aim to attract Gen Z travelers should focus on sustainability, diversity, and inclusion efforts, as well as marketing initiatives that communicate company values and accomplishments around these issues. Expectations for mobile options, digital connectivity, and online brand interactions.

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Travel and Tourism Procurement Maintenance Information 99

EATER

NOVEMBER 1, 2022

Rather than addressing the real problem, the restaurants are now looking for new ways of getting around labor issues,” said Anthony Advincula, director of communications for Restaurant Opportunity Center (ROC) United, an organization that fights for the rights of restaurant workers across the U.S. There’s no health insurance.

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Server Communication Back of House Download 120

OpenTable

OCTOBER 20, 2023

And you can forget about creating a five-star guest experience if the whole team isn’t on board, from the front of house to back of house. Customer service skills should be a key focus , as should teamwork and communication. Staffing Without a great chef, the menu doesn’t stack up.

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POS Systems Budgeting Reservations Front of House 52

Modern Restaurant Management

MARCH 16, 2021

Today it’s common to see monitors that double as order kiosks greeting you as you walk in, POS systems that conveniently allow you to pay and tip in one place and tablets that waiters use to keep track of reservations and customer orders. Chelsea van Hooven, Global Industry Advisor at Choco.

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POS Systems Front of House Marketing Back of House 156

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Easy reservation and upselling processes.

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Housekeeping Property Management Book Reservations 52

Synergy Suite

APRIL 24, 2023

Kitchen Management Software If your restaurant utilizes kitchen management software to streamline order preparation and communication in the kitchen, check if the online ordering system can integrate with it. This integration enhances order accuracy, reduces preparation time, and improves overall kitchen efficiency.

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POS Systems Information Maintenance Pricing 52

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

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Back of House Front of House Server Download 148

Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef.

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Server Communication Back of House Budgeting 189

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

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POS Systems Scheduling Training Reservations 147

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

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POS Systems Scheduling Training Reservations 141

Les Roches

DECEMBER 28, 2023

They will greet guests, check reservations, and show diners to their seats. Server Servers have direct communication with customers. Back of house positions Working away from diners’ eyes you’ll find the back-of-house crew: chefs, kitchen managers and other support staff.

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Front of House Server Back of House Training 52

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. Team Communication. It's arguably the go-to platform for diners looking to make a reservation. Try 7shifts for Free. Apple | Android.

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Scheduling Reservations Download Communication 78

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. You need buy-in.

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POS Systems Scheduling Front of House Accounting 125

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Good communication skills in English and a positive personality are prerequisites.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Good communication skills in English and a positive personality are prerequisites.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Synergy Suite

FEBRUARY 21, 2023

Features like quick order entry, menu customization options, and kitchen display systems (KDS) for streamlined communication with the kitchen are essential. Table management functionality is essential in these environments, allowing hosts to efficiently manage seating and reservations.

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POS Systems Training Budgeting Reservations 52

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Communicate Company Goals and Values. Employees can get them every three months that they stay on. No — not just a paycheck.

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Scheduling Server Communication Training 148

Modern Restaurant Management

NOVEMBER 19, 2020

“Square KDS is built to help restaurants improve front and back of house communication, improve ticket times, and manage order flow from one central location, regardless of what the future holds.”

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Marketing Accounting Communication Back of House 147

Hotel Business

JULY 13, 2023

Hotels using Nuvola’s Guest Chat module now have the option to choose between SMS messaging or WhatsApp to power their real-time communications with guests. Sabre integrates Nuvola with WhatsApp Sabre Corporation has revealed the integration between Nuvola, its task management and guest engagement software, and messaging platform WhatsApp.

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Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. . Yelp's V-Day Success. The operating company, Glance Pay Inc.,

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