Synergy Suite

FEBRUARY 21, 2023

Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.

POS Systems 52

POS Systems Training Budgeting Reservations 52

OpenTable

OCTOBER 20, 2023

And you can forget about creating a five-star guest experience if the whole team isn’t on board, from the front of house to back of house. Customer service skills should be a key focus , as should teamwork and communication. Staffing Without a great chef, the menu doesn’t stack up.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

Pricing 216

Pricing Catering Training Marketing 216

Modern Restaurant Management

DECEMBER 21, 2022

Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. "In 2023, we’ll see AI becoming more widely integrated into restaurant operations spanning front and back of house. Your CPA can help with this.

POS Systems 198

POS Systems Pricing Front of House Marketing 198

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Too Much Tech Is Not a Solution.

POS Systems 243

POS Systems Server Back of House Front of House 243

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service. A centralised digital ordering system is known as a KDS. A point-of-sale system (POS) is the most important part of any restaurant software.

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Build a culture of communication.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Communicate Company Goals and Values. Although turnover is inevitable in virtually any industry, all hope is not lost.

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights.

Catering 216

Catering Marketing Customer Service Front of House 216

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Good communication skills in English and a positive personality are prerequisites.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Good communication skills in English and a positive personality are prerequisites.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

DECEMBER 31, 2019

To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. David Cantu, Cofounder and Chief Customer Officer at HotSchedules, Now Powered by Fourth.

POS Systems 138

POS Systems Marketing Training Pricing 138

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. The ability to mine customer data and distill insights that drive loyalty, and perhaps more importantly trust, will become necessary as we emerge from the pandemic. SpeedLine Solutions CEO John deWolde.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227