Revenue Hub

APRIL 24, 2023

NB: This is an article from Demand Calendar Of course, no specific percentage or amount represents the average revenue leak for the hotel industry, as it varies depending on factors like location, property size, and management efficiency. The front office manager and the reservations team manage reservations and prevent overbooking.

Reservations 90

Reservations Guest Satisfaction Pricing Article 90

Revenue Hub

FEBRUARY 21, 2024

They are not merely a tactic employed by online travel agents to foster additional bookings or transform casual browsers into confirmed guests. Implementing a Successful Voucher Strategy Implementing a successful voucher strategy necessitates the creation and maintenance of a Central Guest Profile.

Guest Satisfaction 97

Guest Satisfaction Maintenance Book Article 97

Revenue Hub

FEBRUARY 27, 2024

In today’s world, instant digital connectivity is the norm and SMS text marketing has risen to prominence as a key strategy in the hotel industry, pivotal for boosting guest engagement and satisfaction. Real-Time Feedback and Interaction: SMS marketing opens opportunities for immediate guest feedback and interaction.

Marketing 93

Marketing Communication Guest Services Strategic Planning 93

Revenue Hub

SEPTEMBER 27, 2023

NB: This is an article from Bookboost This means the focus is mainly on short-term relations with guests, and once the transaction is done (the booking is made), the relationship ends. This approach promotes enticing offers, discounts, and special deals to attract guests and encourage them to make a reservation.

Marketing 93

Marketing Guest Satisfaction Reservations Book 93

Revenue Hub

SEPTEMBER 11, 2023

NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. It should provide real-time updates on room availability, reservations, and guest information.

Pricing 103

Pricing Guest Satisfaction Article Book 103

Revenue Hub

SEPTEMBER 5, 2023

NB: This is an article from BEONx , one of our Expert Partners Effective management of room inventory can make or break a hotel’s reputation and bottom line. From optimizing revenue to enhancing guest experiences, a well-structured inventory management strategy is essential.

Pricing 100

Pricing Reservations Training Article 100

Revenue Hub

JUNE 7, 2023

NB: This is an article from Staah If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. This ensures that guests have access to real-time data and can make informed decisions.

Book 84

Book Guest Satisfaction Pricing Reservations 84

Revenue Hub

OCTOBER 26, 2023

The hospitality industry has consistently led the way in adapting to the ever-changing needs of travelers and guests. NB: This is an article from Cendyn , one of our Expert Partners One notable innovation that has recently gained substantial momentum is the “Buy Now, Pay Later” (BNPL) payment option.

Book 92

Book Reservations Budgeting Guest Satisfaction 92

Revenue Hub

APRIL 16, 2024

Effective data management in hospitality transcends mere collection; it requires transforming unstructured guest data into structured, actionable insights. The Importance of Guest Data in Hospitality In the hospitality industry, guest data serves as the foundational element that informs and enhances every aspect of the guest experience.

Information 91

Information Article Book Guest Satisfaction 91

Revenue Hub

JANUARY 18, 2024

NB: This is an article from Roomdex , one of our Expert Partners Entertaining these guest requests can actually represent the majority of the guest/hotel interaction for any stay. Special requests after the initial reservation or booking are common. Room location preference. Additional required amenities.

Reservations 97

Reservations Article Pricing Guest Satisfaction 97

Revenue Hub

MARCH 13, 2024

As we delve deeper into the nuances of the guest journey within the hospitality sector, it becomes increasingly clear that the traditional narrative may overlook a critical initial phase: problem recognition.

Guest Satisfaction 88

Guest Satisfaction Article Book Marketing 88

Revenue Hub

SEPTEMBER 27, 2023

NB: This is an article from Roomdex , one of our Expert Partners With hotel profitability becoming more of a challenge, upselling provides the potential to generate additional revenue from every booking. The original transaction covers the real estate and operational costs of the room reservation.

Reservations 95

Reservations Guest Satisfaction Housekeeping Article 95

Revenue Hub

OCTOBER 25, 2023

NB: This is an article from RateGain In the realm of hotel distribution and connectivity, two essential tools are often in the spotlight: GDS vs Channel Manager. GDS connects travel professionals, such as travel agents, with hotel inventory, facilitating real-time reservations. appeared first on Revenue Hub.

Book 98

Book Reservations Guest Satisfaction Pricing 98

Revenue Hub

APRIL 3, 2023

NB: This is an article from BEONx , one of our Expert Partners In fact, most professionals in the hospitality industry now recognise that strategic revenue management is one of the key levers of business success. Think about everything that a typical guest experiences when they book a room at your hotel.

Guest Satisfaction 73

Guest Satisfaction Book Reservations Article 73

Revenue Hub

JANUARY 27, 2023

NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests. Guests expect to hear from you via email. Sending email messages to your guests is not only welcomed, but it’s also encouraged.

Marketing 87

Marketing Guest Satisfaction Property Management Article 87

Revenue Hub

JULY 17, 2023

Hotels are constantly seeking innovative ways to enhance guest experiences while increasing revenue – and summer time is no exception! In this blog, we consider how hotels can leverage poolside dining and mobile dining apps to maximise their profits and elevate guest satisfaction.

Guest Satisfaction 70

Guest Satisfaction Article Blog Customer Service 70

Revenue Hub

AUGUST 29, 2023

NB: This is an article from Userguest , one of our Expert Partners Savvy hoteliers are tapping into the power of upselling and cross-selling techniques to unlock additional revenue streams and enhance the guest experience. An example could be suggesting spa treatments or restaurant reservations during the booking process.

Communication 68

Communication Book Article Guest Satisfaction 68

Revenue Hub

AUGUST 22, 2023

NB: This is an article from Roomdex , one of our Expert Partners The industry loves to talk about it, but it has been very hard to achieve. First, you need to know what the guest will want, and second, you need to have the operational bandwidth to deliver it. ABS is one technology that enhances both guest experience and revenue.

Guest Satisfaction 74

Guest Satisfaction Reservations Pricing Article 74

Revenue Hub

JUNE 20, 2023

NB: This is an article from CartStack They hold the key to attracting more guests, boosting direct bookings, and ultimately increasing your hotel’s revenue. In this article, we’ll unlock the secrets of effective online reputation management that can propel your hotel to new heights of success.

Book 77

Book Article Guest Satisfaction Reservations 77

Revenue Hub

NOVEMBER 20, 2023

You’re offering guests additional ways to enhance their experience, which improves their satisfaction levels and inspires loyalty. A wide range of add-on services will help you capitalize on different needs and guest preferences. Read more articles from Mews The post How to Increase Hotel Revenue with Add-On Services?

Concierge 77

Concierge Guest Satisfaction Book Article 77

Revenue Hub

MAY 3, 2024

NB: This is an article from ZRM | Zwibak Revenue Management Subscribe to our weekly newsletter and stay up to date It was understandable that hoteliers would push rate – a hotel’s goal is to maximize revenue and profit, and they had a lot of missed opportunity to make up for. As bookings go, not much.

Marketing 71

Marketing Pricing Special Events Book 71

Revenue Hub

FEBRUARY 16, 2023

Hotels have always run on watching for patterns among guest behaviors. NB: This is an article from RateGain It is how hotels strategize for growth. But with the rise of personalized guest journeys, the scale of data collection and analysis has reached new heights.  Wondering where to invest to maximize guest satisfaction?

Guest Satisfaction 96

Guest Satisfaction Housekeeping Article Information 96

Revenue Hub

MAY 17, 2023

In today’s dynamic world, where guests are spoiled for choice and hotel supply is increasingly abundant, hoteliers must continually adapt and innovate to maintain and increase occupancy rates. Positive reviews can significantly impact potential guests’ decision-making process, leading to increased booking conversion.

Book 84

Book Guest Satisfaction Pricing Article 84

InnQuest

FEBRUARY 3, 2023

Even without COVID-19, profitability in the hotel industry is still a significant concern due to factors like: Increased dependence on web-based travel agencies The growth of tough competition Rising customer demands Sit tight, for you will learn some of the essentials for upselling in hotels in this article! What is Upselling?

Book 220

Book Reservations Communication Pricing 220

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. We also look at guest experience and the skills required to excel in guest services jobs.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Revenue Hub

SEPTEMBER 12, 2023

Welcome, hoteliers, to a journey to skyrocket your bookings and conquer the direct reservation game! NB: This is an article from Userguest , one of our Expert Partners In the dynamic world of the hospitality industry, grabbing the reins of direct bookings is like capturing the golden fleece.

Book 85

Book Pricing Guest Satisfaction Article 85

Revenue Hub

JULY 11, 2023

NB: This is an article from Lybra , one of our Expert Partners Amid a sea of considerations, ranging from efficient staff management and impeccable property upkeep to top-tier customer service, revenue management emerges as a critical linchpin. Embarking on a new hotel venture is a complex yet thrilling endeavor.

Pricing 66

Pricing Book Article Events 66

Revenue Hub

NOVEMBER 14, 2022

NB: This is an article from Beonprice , one of our Expert Partners. The first stage of the guest experience is when a guest makes a reservation at your hotel. These days, most reservations are booked online. Your revenue generation strategies shouldn’t end after a guest has left your hotel.

Communication 52

Communication Reservations Book Concierge 52

Revenue Hub

NOVEMBER 24, 2022

NB: This is an article from The Hotels Network , one of our Expert Partners. Welcome returning users to encourage reservations. In our recent article, you can discover other tactics to help you fight disparities , such as automatically matching the lower price if in fact your rate is being undercut.

Pricing 78

Pricing Book Article Guest Satisfaction 78

Revenue Hub

MARCH 7, 2024

Studies show that: Data-driven decisions can have a 25% increase in guest satisfaction scores and a 15% increase in RevPAR. Read more articles from Flyr Hospitality The post Unleash the Power of AI-First Business Intelligence and Analytics appeared first on Revenue Hub.

Information 86

Information Pricing Guest Satisfaction Article 86

Revenue Hub

DECEMBER 8, 2023

Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector. Cloud-based property management systems (PMS) can centralize hotel operations, allowing real-time access to guest information, reservations, and inventory.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

Revenue Hub

FEBRUARY 15, 2023

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. That way, guests can decide if they value the option of cancelling a booking enough to pay a higher rate.

Guest Satisfaction 95

Guest Satisfaction Pricing Book Reservations 95

Revenue Hub

NOVEMBER 15, 2022

Most people have probably heard the inspirational business mantra: NB: This is an article from Right Revenue , one of our Expert Partners. Reservations Manager doesn’t have time to update rates daily? Guest satisfaction is obviously crucially important to the hotel, but, arguably just as important is the happiness of your team….

Budgeting 52

Budgeting Guest Satisfaction Article Document 52

Xotels

APRIL 3, 2024

Article Summary: What is the Definition of Revenue Management? Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Making sure that the services/products offered clearly add value to the overall guest journey is therefore crucial.

Pricing 52

Pricing Book Budgeting Marketing 52

Blue Magnet Interactive

OCTOBER 27, 2023

But where exactly should you channel your funds to maximize visibility and guest engagement? This article unravels the significance of each component of a well-balanced 2024 Hotel Marketing Budget and offers insights into how you can invest wisely. Notable metasearch platforms include Google Hotel Ads, Tripadvisor, Kayak, and Trivago.

Budgeting 52

Budgeting Marketing Blog Book 52

Hotelogix

FEBRUARY 4, 2024

In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about.   Reservation management: This feature allows you to manage all your reservations from a single dashboard. One way to make your job easier is to Implement hotel management software.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Metasphere

MARCH 6, 2022

In contrast, many argue that self-service kiosks are counterproductive and may harm the guest experience. In this article, we’ve summarized eight reasons why your hotel should install a hotel self check in at your property. Your guests are used to this type of technology. What Are the Advantages of Hotel Self Check In Kiosks?

Document 52

Document Article Demo Property Management 52