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Some Upsell Revenue is Better Than Others

Revenue Hub

NB: This is an article from Roomdex , one of our Expert Partners With hotel profitability becoming more of a challenge, upselling provides the potential to generate additional revenue from every booking. The original transaction covers the real estate and operational costs of the room reservation.

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The 3 Step Process to Unlocking the Power of Guest Data

Revenue Hub

Hotels have always run on watching for patterns among guest behaviors. NB: This is an article from RateGain It is how hotels strategize for growth. But with the rise of personalized guest journeys, the scale of data collection and analysis has reached new heights.  Wondering where to invest to maximize guest satisfaction?

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. We also look at guest experience and the skills required to excel in guest services jobs.

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Tech-Driven Hospitality Trends to Expect in 2024 and Beyond

Revenue Hub

Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector. Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. Over 80% of hotels reported staffing shortages in Q2 2023.

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Key Work Areas and Features of Hotel Management Software Small Hotel Owners Need to Access

Hotelogix

In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about.   Reservation management: This feature allows you to manage all your reservations from a single dashboard. You'll always know which rooms are ready for guests.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? What are back-of-house positions?

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Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction

Revenue Hub

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. Maximum guest occupancy per room Bedding types (quality of linen, etc.)