Revenue Hub

APRIL 2, 2024

NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Here are some of the key drivers you should be able to record and find in your PMS: Market segment – The category of the market, grouping of rate codes, to which the reservation belongs, such as transient, group, etc.

Reservations 105

Reservations Book Pricing Article 105

Revenue Hub

APRIL 23, 2024

NB: This is an article from Chatlyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But hold on to your hats because you’re about to dive into a whole new world of WhatsApp – the world of WhatsApp marketing examples. 5: Restaurant Reservations Time for food! Easy peasy! #5:

Marketing 80

Marketing Reservations Article Events 80

Revenue Hub

FEBRUARY 6, 2024

By mitigating these friction points, hotels can not only elevate their online reservation experience for customers but also significantly enhance their bookings. Read the full article at Lighthouse The post Optimizing Hotel Bookings: How to Solve Booking Inefficiencies appeared first on Revenue Hub. But not all will.

Book 105

Book Reservations Guest Satisfaction Article 105

Revenue Hub

JANUARY 17, 2024

NB: This is an article from mirai , one of our Expert Partners Vendors perceived this trend and invented the label “high conversion” for their products the same way Coca Cola made popular the “diet” label in the 80s. According to the formula, there is a direct relationship between the conversion rate, the visits, and the number of bookings.

Reservations 101

Reservations Book Article Marketing 101

Revenue Hub

JANUARY 30, 2024

In the modern hospitality industry , hotels receive reservations from many places, online and off. The source of a reservation is known as its booking source, and all hotel booking sources fall into one of two primary categories: direct and indirect sources.

Book 92

Book Reservations Article Scheduling 92

Hospitality Net

OCTOBER 4, 2023

As part of his research on regenerative hospitality and digital technology, Dr Alessandro Inversini had the fantastic opportunity to visit two rural reserves in Lebanon, namely Shouf Cezar Reserve and Jamal Moussa Reserve. In this article, he shares his experience, and gives us insights into his research results.

Reservations 98

Reservations Article 98

Revenue Hub

NOVEMBER 7, 2023

NB: This is an article from Hotelogix But a certain guest who has made a reservation has not yet turned up. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels. As a Hotelier, you are continuously trying to increase your bookings and reservations.

Reservations 104

Reservations Book Article 104

Revenue Hub

JANUARY 15, 2024

NB: This is an article from Canary Technologies A well-written hotel email template, ready to customize at a moment’s notice, helps you improve communication with guests, stay on brand and respond faster. Reservation confirmation email template Subject: Your Reservation Is Confirmed! Your reservation for [dates] is confirmed.

Communication 109

Communication Reservations Customer Service Article 109

Revenue Hub

NOVEMBER 23, 2023

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date The Purpose of Cancellation Policies A cancellation policy protects both you and your customers by: Reducing the number of no-shows and holding guests accountable. Below are a few common policies and the situations in which they best apply.

Reservations 106

Reservations Book Special Events Article 106

Revenue Hub

APRIL 9, 2024

NB: This is an article from Fuel Travel Subscribe to our weekly newsletter and stay up to date In addition, many hoteliers are broadening their scope beyond just RevPAR. One strategy for direct reservations in your booking engine is to include urgency messaging – such as the number of reservations made recently or time-based special offers.

Book 108

Book Reservations Article Marketing 108

Revenue Hub

SEPTEMBER 22, 2023

Hotel overbooking is a common practice in the hospitality industry, where hotels accept more reservations than the actual number of available rooms. NB: This is an article from Agilysys While overbooking allows hotels to maximize revenue and occupancy rates, it can also lead to challenges and potential guest dissatisfaction.

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Guest Satisfaction Reservations Communication Article 100

Hotelogix

OCTOBER 13, 2023

But a certain guest who has made a reservation has not yet turned up. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels. A no show hotel reservation is probably a Hotelier’s worst, yet frequent nightmare.

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Reservations Book Article 130

Revenue Hub

MARCH 12, 2024

There are great articles out there talking about customer service during the stay. Without perfect customer service at that stage, your chances of getting more reservations decrease significantly. Read the full article at Asksuite The post How to Provide the Best Customer Service Before Booking appeared first on Revenue Hub.

Customer Service 97

Customer Service Book Article Reservations 97

Revfine

SEPTEMBER 25, 2023

In this article, we'll interview Adam Harris, the CEO and co-founder of Cloudbeds. Adam has vastly simplified the typically complicated world of OTAs, payments, reservations, and reporting so hoteliers can spend time on their most important job - taking care of their guests.

Reservations 114

Reservations Article 114

Revenue Hub

OCTOBER 18, 2023

NB: This is an article from innQuest Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled.

Reservations 101

Reservations Guest Satisfaction Book Article 101

Revenue Hub

MARCH 22, 2024

NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date Traditionally, channel managers were responsible for basic connectivity and content updates to Online Travel Agencies (OTAs) and Global Distribution Systems (GDS). Manual collation of reports is frustrating. This allows optimal decision-making.

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Reservations Book Pricing Article 90

Revenue Hub

APRIL 19, 2024

While hotel marketing tools such as organic content, social media posts, and email campaigns contribute to generating interest in a property, they fall short in pinpointing the precise moment when a potential guest is prepared to make a reservation. The above only accounts for one fraction of the space that metasearch systems encompass.

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Marketing Book Article Reservations 103

Revenue Hub

APRIL 11, 2024

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Data silos present a problem for your property for multiple reasons. Read the full article at WebRezPro The post 3 Ways to Break Down Data Silos at Your Hotel appeared first on Revenue Hub.

Housekeeping 100

Housekeeping Article Information Reservations 100

EHL Insights

OCTOBER 4, 2023

As part of his research on regenerative hospitality and digital technology, Dr Alessandro Inversini had the fantastic opportunity to visit two rural reserves in Lebanon, namely Shouf Cezar Reserve and Jamal Moussa Reserve. In this article, he shares his experience, and gives us insights into his research results.

Reservations 69

Reservations Article 69

Revenue Hub

MARCH 12, 2024

NB: This is an article from The Hotels Network , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Predictive Personalization is the ultimate tool to help reach direct booking objectives and increase conversions. The key to direct channel success? Read the full case study.

Reservations 66

Reservations Book Article Presentation 66

Revenue Hub

FEBRUARY 21, 2024

NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Public-facing bots are accessible via a hotel’s website and handle questions during all stages of the guest journey. Guest-facing bots only enter the picture once a reservation is made. What Does a Hotel Chatbot Do?

Reservations 102

Reservations Concierge Book Communication 102

Revenue Hub

AUGUST 25, 2023

NB: This is an article from WebRezPro It’s that little bit of reassurance they need that everything went smoothly. Reservation Information In order for guests to be reassured that you have their details correct, you need to include those details in the email. Be welcoming, in line with your brand voice. For example, “See you soon!

Book 97

Book Reservations Information Article 97

Revenue Hub

MARCH 20, 2024

NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date From showcasing your property’s unique features to facilitating seamless bookings, here are some best practices for designing a hotel website that stands out and drives conversions.

Book 105

Book Guest Satisfaction Reservations Article 105

Revenue Hub

MARCH 11, 2024

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Why is calculating CLV useful for hotels? Combine this report with numbers from your Custom Reservation Report for your desired date range. Collect Data : Check out your Custom Reservation Report to see how often guests come back, on average.

Reservations 98

Reservations Book Article Information 98

Revenue Hub

JANUARY 31, 2024

NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date What differences are there with the two commissionable models that trivago already had? Read more articles from mirai The post Trivago Introduces its New Net CPA on Consumption appeared first on Revenue Hub.

Article 93

Article Reservations Book Marketing 93

Revenue Hub

FEBRUARY 14, 2024

NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Nevertheless, they happily pay 20% commission for reservations from intermediaries such as Booking.com, Expedia, Hotelbeds, etc. Source: Macrotrends In short, yes, it’s very, very profitable. It’s a good strategy.

Reservations 99

Reservations Article Marketing Accounting 99

Revenue Hub

SEPTEMBER 25, 2023

NB: This is an article from eZee Absolute Well, that’s where “hotel rate types” come into play. They usually come with flexible booking and cancellation policies, allowing guests to make changes or cancel reservations without incurring significant penalties. They are designed to fill vacant rooms that might otherwise go unsold.

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Reservations Pricing Book Catering 107

Revenue Hub

MARCH 4, 2024

NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date Here are the top strategies for increasing these types of bookings. If booking a stay is not easy, guests will abandon your website without completing a reservation, meaning you won’t get any return on your investment.

Book 89

Book Communication Reservations Article 89

Revenue Hub

FEBRUARY 1, 2024

You know, that magical timeframe we’ve all been told is the sweet spot for securing reservations. Read the full article at Topline RM The post Why Last Minute Bookings Can Be Gold appeared first on Revenue Hub. Let’s talk about something that’s been etched in stone for far too long in our industry – the ‘perfect booking window.’

Book 101

Book Reservations Pricing Article 101

Revenue Hub

SEPTEMBER 25, 2023

Transient travellers, often referred to as “walk-in” guests or those without prior reservations, play a significant role in the hospitality industry. In this article, we will explore the effect of transient travellers on hotel revenue and strategies for capitalizing on this dynamic market segment.

Reservations 107

Reservations Book Article Pricing 107

Revenue Hub

APRIL 24, 2023

NB: This is an article from Demand Calendar Of course, no specific percentage or amount represents the average revenue leak for the hotel industry, as it varies depending on factors like location, property size, and management efficiency. The front office manager and the reservations team manage reservations and prevent overbooking.

Reservations 97

Reservations Guest Satisfaction Pricing Article 97

Revenue Hub

MARCH 12, 2024

NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date Millennials now outnumber everyone else; this crowd loves to travel, and they place a high value on experiences. Read the full article at Travelboom The post Experiential Marketing Campaigns for Hotels appeared first on Revenue Hub.

Marketing 102

Marketing Concierge Article Events 102

Revenue Hub

APRIL 24, 2024

NB: This is an article from Amadeus Subscribe to our weekly newsletter and stay up to date Technology upgrades are proving to be top of mind this year, as hoteliers using legacy software or those with major gaps in functionality are increasingly worried about being outperformed. Long-term growth potential? Guest personalization?

Book 80

Book Reservations Article Information 80

Revenue Hub

SEPTEMBER 6, 2023

NB: This is an article from Cendyn , one of our Expert Partners Hoteliers are turning to various online strategies to capture the attention of potential guests, and Google Ads has emerged as a game-changing tool in their arsenal. This consistency enhances the user experience, reduces bounce rates, and increases the likelihood of conversion.

Book 93

Book Budgeting Reservations Article 93

Revenue Hub

AUGUST 30, 2023

NB: This is an article from D-Edge In 2022, online revenue increased by 49% in Europe and by 7% in Asia over 2019 levels, and the numbers continue to trend upward in 2023, according to our 2023 Hotel Online Distribution Trends Report. On the heels of the pandemic, the global hotel industry has experienced remarkable growth.

Reservations 96

Reservations Book Article Information 96

Revenue Hub

MARCH 4, 2024

NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date However, it comes with a price: they charge commission fees that can significantly cut into hotels’ profits, they reduce the amount of data available for the properties and interrupt the direct communication needed to foster loyalty.

Book 95

Book Communication Reservations Article 95

Revenue Hub

NOVEMBER 17, 2023

Managing hotel reservations efficiently is critical to ensure maximum occupancy and revenue. NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date Understanding the Challenge: Hotel Cancellations Hotel cancellations are an inevitable part of the hospitality industry.

Reservations 93

Reservations Book Article Information 93