Revenue Hub

MARCH 15, 2023

One of the main goals for professionals in the hospitality industry is to meet and exceed guest expectations. Optional housekeeping. According to a Best Western survey, over 70% of customers prefer skipping daily housekeeping. SMS instead of email.

Housekeeping 82

Housekeeping Guest Satisfaction Communication Article 82

Revenue Hub

DECEMBER 8, 2023

Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector. Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. Over 80% of hotels reported staffing shortages in Q2 2023.

Travel and Tourism 100

Travel and Tourism Procurement Maintenance Information 100

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. We also look at guest experience and the skills required to excel in guest services jobs.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Hotelogix

FEBRUARY 4, 2024

In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about. Housekeeping A clean and well-maintained room is essential for guest satisfaction. With hotel management software, you can manage your housekeeping operations more efficiently. 

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Revenue Hub

FEBRUARY 15, 2023

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. Maximum guest occupancy per room Bedding types (quality of linen, etc.)

Guest Satisfaction 96

Guest Satisfaction Pricing Book Reservations 96

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Revenue Hub

MAY 18, 2023

NB: This is an article from Roomdex , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Before we predict it, let’s talk about hotel employees. You have the on the ground staff, i.e., everyone working in the Front Office, Housekeeping etc. Hotel staff can typically be divided in two.

Pricing 92

Pricing Guest Satisfaction Housekeeping Article 92

Revenue Hub

MAY 18, 2023

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey. Cost can always be reduced, but how does it impact your day-to-day operations, and how does this reflect on your guest experience? Keep reading our article on how to approach this multi-faceted issue.

Front Desk Operations 85

Front Desk Operations Cost Reduction Book Training 85

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

How to attract guests? In this article we have put together a series of tips on how to start your own hotel business: First Things First – Key Considerations Before Starting a Hotel. One second you might be doing administrative work – the other – helping out with housekeeping getting rooms ready for the next arrivals.

Definition 52

Definition Marketing Budgeting Article 52