Modern Restaurant Management

FEBRUARY 9, 2021

This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

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Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

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Revenue Hub

APRIL 19, 2024

A hotel Customer Relationship Management (CRM) is intended to seemlessly manage and improve guest relationships and how your hotel provides stellar customer experiences ultimately to improve profitability. and facilitate smoother communication.

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Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. This opens up a vast new way for both online and offline marketers to engage consumers, in turn driving up response and revenues. Opens up a New Market Among Sight-Challenged.

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Les Roches

MARCH 6, 2024

This article looks into the intricacies of brand strategy in marketing, exploring its definition, key elements and development process. By understanding the fundamentals and the role of branding in driving business success, marketers can develop more impactful and cohesive strategies to elevate their brands in the eyes of consumers.

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Revenue Hub

NOVEMBER 24, 2022

Hotel Marketing is only effective if the execution is done right. It’s all about how the message is being communicated, how it is sent to future & existing guests plus how well are your campaigns planned? NB: This is an article by Staah. A planned approach to marketing helps you to set clear objective s.

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Revenue Hub

JANUARY 10, 2024

NB: This is an article from TrustYou Through AI’s predictive analytics, hotels can gain valuable insights into guest preferences, behavior, and occupancy patterns. This enables them to tailor their services to individual needs, resulting in a personalized and unforgettable experience. appeared first on Revenue Hub.

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Revenue Hub

APRIL 15, 2024

A 360-degree unified customer profile (also called Single Guest Profile) represents a paradigm shift in how we manage guest experiences. It’s not merely a collection of data points, but a living, evolving portrait of each guest that interacts with every service touchpoint. This leads to a stronger, more positive relationship.

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Revenue Hub

APRIL 4, 2024

NB: This is an article from Flyr (formerly Pace Revenue) , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date In 2024, innovation seems to be waiting around every corner, and no industry is exempt from its influence and subsequent transformation.

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Les Roches

MARCH 23, 2023

Hotel marketing can be an incredibly important part of a hotel’s success. Effective marketing helps to bring in new customers, build brand loyalty, and increase hotel revenue. And what actions you can take to start creating your own successful hotel marketing campaigns. What do marketing managers do?

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The Restaurant Times

AUGUST 29, 2020

One of the biggest challenges restaurateurs are facing today is marketing during the reopening. The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. .

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Revenue Hub

FEBRUARY 6, 2024

While this might seem efficient on the surface, it often leads to a fragmented approach to guest service, where the left hand doesn’t always know what the right is doing. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Breaking down these silos is critical.

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Les Roches

OCTOBER 23, 2023

Sales and marketing are exciting and rewarding fields in travel, tourism and hospitality. There are many roles in hospitality management that allow you to work as part of the fast-paced world of sales operations and marketing campaigns, such as sales manager, event management or marketing manager.

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Revenue Hub

FEBRUARY 5, 2024

A hotel prioritizing an inclusive design captures a wider audience and communicates a socially responsible stance that attracts new guests. AI-Powered Customer Service Improvements to Artificial Intelligence (AI) have led the way for bot-powered customer service, one of the top website design trends for this year.

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The Restaurant Times

NOVEMBER 17, 2022

When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Additionally , 20% of customers who shop at pop-ups decide to do so to share experiences. . The market has changed regarding what people spend their money on in recent years.

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Revenue Hub

NOVEMBER 18, 2022

NB: This is an article from WebRezPro. The key is friendly staff, ongoing guest communication, and proactive service. All departments should undergo customer service training, not only your clerks. The current labor shortage means it isn’t the employer’s market it used to be.

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Revenue Hub

JANUARY 9, 2023

NB: This is an article from guestcentric. As reports emerge that the number of active daily users are growing under Twitter’s new head honcho, I also wonder if, once the media hype blows over, whether the advertisers may come crawling back to tap into an unsaturated market brimming with commercial potential.

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Revenue Hub

MAY 23, 2023

NB: This is an article from Cendyn , one of our Expert Partners But it was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI. For guests, this means more efficient travel planning (with some tradeoffs) and instant communication with the hotel.

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Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry.

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7 Shifts

OCTOBER 22, 2019

Creating an Instagram marketing strategy for your restaurant is just a part of getting your business up and running. Instagram is influencing menu offerings, restaurant design, and marketing strategies. I think we've done a good job with that,” says Black Tap owner Barish in an article on CNN.

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The Restaurant Times

OCTOBER 11, 2021

Restaurants are often dependent on a mix of quality, uniqueness, and good service in order to sustain and grow their business. Good branding is the art of communicating those values to the diner. Evaluate the current market and competition. How To Use Marketing Tools for Running Branding Campaigns. Always innovate.

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Restaurant Engine

JULY 22, 2020

You want to always be working on improving customer experience for your restaurant online. In this article, we’re going to tell you how and give you some tips. How to Boost Customer Satisfaction. Sam Walton said, “The goal of a company is to have customer service that is not just the best but legendary.”.

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Les Roches

JANUARY 15, 2024

In this article, we’ll look at tips and tricks for boosting revenue in the hospitality industry and how you could go about embarking on an exciting career in hospitality revenue management. What is the difference between hotel sales and marketing? Thankfully, there are plenty of ways to improve your sales.

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InnQuest

OCTOBER 5, 2022

These platforms offer multiple benefits for the price paid, including marketing and exposure to global markets. Small-size B&Bs and independent hotels that cannot afford to market their brands at such a massive bandwidth are sure to benefit from this option. What’s All The Hype About Direct Bookings?

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Les Roches

DECEMBER 30, 2023

In this article, we will delve­ into the key differe­nces betwee­n products and services in the hospitality industry. By the e­nd of this article, you will have a solid understanding of product/service differences and how these­ distinctions manifest themselve­s in various sectors, with a particular focus on the hospitality industry.

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SiteMinder

OCTOBER 11, 2022

Video marketing should be an integral part of any hotel’s marketing plan and is largely becoming the most important aspect of content marketing. When done well, video marketing can be an effective way of promoting your hotel, building your brand awareness and driving bookings. What is video marketing for hotels?

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Metasphere

AUGUST 27, 2022

The chatbot is usually deployed as a digital customer service agent, mimicking a customer’s meaningful interactions with an employee. Chatbots can perform various functions, including responding to various queries, handling room service and housekeeping orders, and digitalizing the check-in and check-out process.

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Les Roches

JANUARY 25, 2024

In this article, we’ll look at what adventure tourism is and how you can start a career in this exciting field. Overview of adventure tourism careers The adventure tourism market represents a compelling intersection between travel and exciting opportunity.

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InnQuest

FEBRUARY 3, 2023

Even without COVID-19, profitability in the hotel industry is still a significant concern due to factors like: Increased dependence on web-based travel agencies The growth of tough competition Rising customer demands Sit tight, for you will learn some of the essentials for upselling in hotels in this article! What is Upselling?

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Revenue Hub

NOVEMBER 23, 2022

NB: This is an article from Cendyn , one of our Expert Partners. Companies across various industries from retail eCommerce to healthcare services have turned to these solutions for first-line customer service questions and requests. Read more articles from Cendyn. The benefits of call centers with AI integrations.

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Xotels

SEPTEMBER 7, 2023

Running a successful hotel demands not only a passion for exceptional guest experiences but also a deep understanding of numerous intricacies to ensure revenue management, finance, marketing, and operations all keep running perfectly. Article Summary: What Do Hotel Management Companies Do to Help Hoteliers?

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Les Roches

APRIL 3, 2023

In this article, we will explore how to be a restaurant manager , including some key responsibilities and skills, and we’ll also provide some guidance on how to become the general manager of a restaurant. Ensuring excellent customer service The hospitality industry relies heavily on excellence in customer service.

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Revenue Hub

JULY 24, 2023

NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays. Reputation : Make sure that seasonal closure is communicated effectively to potential customers.

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Xotels

SEPTEMBER 7, 2023

Running a successful hotel demands not only a passion for exceptional guest experiences but also a deep understanding of numerous intricacies to ensure revenue management, finance, marketing, and operations all keep running perfectly. Article Summary: What Do Hotel Management Companies Do to Help Hoteliers?

Communication 52

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Les Roches

FEBRUARY 12, 2024

One of the key things to understand is branding as it sets you apart, creates an identity, helps you gain loyal customers, and can boost profits. In this article, we’ll explore restaurant branding, uncover its secrets, and discover strategies for exceptional performance. What is restaurant branding? Here’s why.

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Les Roches

MAY 24, 2023

In this article, we’ll go over the skills that you will need to be successful in restaurant management. Marketing and sales skills Marketing and promotion are vital in the restaurant industry due to the high competition in the field. You should have a good understanding of the various ways of marketing your restaurant.

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Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills.

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