Les Roches

APRIL 3, 2023

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation.

Budgeting 52

Budgeting Customer Service Communication Training 52

Les Roches

JULY 18, 2023

In front-of-house roles, you’ll need to communicate with guests and customers. How satisfied your customers and guests are will directly affect your bottom line. In all roles, you’ll need to communicate well with your co-workers and team members.

Communication 52

Communication Hospitality Management Front of House Customer Service 52

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. John Moezzi, National Account Manager, Sharp NEC Display Solutions. Lavu CEO Saleem S. for example.

Events 230

Events Sanitation Marketing Communication 230

7 Shifts

DECEMBER 27, 2019

Team culture and customer service also suffer. Time spent on hiring is also a productivity suck, as that's time that managers and employees could be spending on other things, like focusing on the business’ growth or the customer experience. When there’s a shortage of servers at a restaurant, service suffers. Here’s how.

Server 144

Server Training Front of House Back of House 144

Les Roches

AUGUST 12, 2022

Great customer service is paramount; but it’s not just about being a friendly and welcoming host. There are many vital hotel services and interlinked moving parts that all need to work together to create that all-important fantastic customer experience. Customer service centric. Sales management.

Communication 52

Communication Housekeeping Customer Service Training 52

Synergy Suite

NOVEMBER 30, 2023

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Synergy Suite

APRIL 24, 2023

Online ordering systems provide a smooth and efficient order placement experience, where customers can review their selections, specify any special instructions, and choose pickup or delivery options. The system captures all necessary details, such as the customer’s contact information, delivery address, or desired pickup time.

POS Systems 52

POS Systems Information Maintenance Pricing 52

OpenTable

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Business plan Once you’ve gathered all the necessary information, it’s time to put it into a business plan. Customer service skills should be a key focus , as should teamwork and communication.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. Artificial Intelligence will play a bigger role in restaurants whether it’s taking orders, managing customer service or doing some of the back of the house work.

Pricing 215

Pricing Catering Training Marketing 215

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Main duties: Greet hotel guests, present menus, and inform them about daily specials.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Main duties: Greet hotel guests, present menus, and inform them about daily specials.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. After choosing a payroll schedule, set up direct deposits into your employees’ bank accounts. You’ll need to collect a variety of information from your staff to run payroll properly.

Scheduling 148

Scheduling Server Information Accounting 148

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service. Recurring customers’ information recorded and saved. However, restaurant management software solutions are capable of much more.

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. For restaurants, payroll includes hour wages as well as tips, which must be taken into account. Ask them for: Personal contact information, including a legal name and address.

Scheduling 78

Scheduling Document Information Server 78

Modern Restaurant Management

DECEMBER 16, 2019

November and December purchases typically account for upwards of 50 percent of annual gift cards sales. While gift cards account for 6.3 Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The The Role of an Event Professional. percent at hotels.

Events 128

Events Pricing Marketing Cost Reduction 128

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. As the owner of a food establishment, this is very valuable information to you. In the front of house, we are seeing more kiosk adoption. Reduce theft.

Catering 215

Catering Marketing Customer Service Front of House 215

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. And what better way to source that information than from your employees themselves?

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. With labor able to focus on front-of-the-house needs, team members are increasing their attention to order fulfillment for delivery and takeout. . as the restaurant group’s front-of-house platform.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

AUGUST 11, 2021

. “Our intent with this vision was to amplify the beloved Chester’s brand and to leverage a much bolder and modern expression, as well as play up the notion of everything fried to perfection – with no apologies,” said Aaron Ruef, account director, NELSON Worldwide. ” Pieology in Idaho. .

Marketing 180

Marketing Events Training Front of House 180