Remove Accounting Remove Communication Remove Front of House Remove Marketing
article thumbnail

Why Your Restaurant Needs Front-of-House Automation Workflows

Modern Restaurant Management

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Sales teams and marketers are deploying sales and marketing technology to automate the customers' journey and accelerate conversions. Improved communication.

article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building a Food Culture

Modern Restaurant Management

This is also well-known in foodservice with the fast-paced work required in back and front of house. The best food businesses look for solutions for their customers and also takes in account the customer’s customer in the case of food suppliers.

article thumbnail

A guide to hotel departments, operational areas and building functions

SiteMinder

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

article thumbnail

Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report. Focus digital marketing on upsales by extending an offer while consumers are on site or creating an order off-premises. Besides, consumers are already thinking digital first.

article thumbnail

David Chang’s Memoir Fails to Account for the Trauma He Caused Me

EATER

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”.