7 Shifts

DECEMBER 16, 2021

To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. Even as dining rooms have reopened, the habit of pick-up and delivery has stuck, and restaurants have to adapt by staffing up on back of house roles.

Back of House 78

Back of House Scheduling Training Server 78

7 Shifts

MARCH 23, 2022

Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. They turned to 7shifts to bring together their 16 locations, keep staff accountable, and help their teams spend time on what matters most: hospitality. Table of Contents.

Scheduling 147

Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

DECEMBER 8, 2023

While front-of-house A.I. in back-of-house restaurant operations as well. training, scheduling), and Demand predictions What are the new cybersecurity challenges that result from the adoption of A.I.? As we witness each day in the news, comprehensive employee training is a crucial element. With generative A.I.,

Front of House 117

Front of House Training Information Back of House 117

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

Front of House 52

Front of House Back of House Server Customer Service 52

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. Accountability – Confirming compliance with new policies and procedures is just as important as cleaning regularly and diligently. Cleaning the Right Way. Teaching Core Values and Processes.

Training 179

Training Front of House Back of House Sanitation 179

Synergy Suite

OCTOBER 4, 2022

Successful restaurants and brands today have taken huge strides to increase employee happiness at work by increasing wages, providing new benefits, adopting technology, streamlining operations, and adding new training programs. New training programs/cross training. Prime Cost Optimization: Back of House.

Back of House 52

Back of House Training Pricing Demo 52

7 Shifts

OCTOBER 12, 2022

Does not take into account level of experience, position, or standard of service provided. Does not take into account slower shifts or individual performances. Until recently, back-of-house workers were not legally allowed to be included in tip pools. to run smoothly. Total hours worked. All eligible staff. Points based.

Server 146

Server Back of House POS Systems Customer Service 146

7 Shifts

APRIL 3, 2023

We all know for the longest time that the back of house employees have been underpaid for decades in the restaurant business. It's effectively counter-service, which can be done with little to no training. For example, someone in the back of the house may get a bump to coincide with learning a new station.

Back of House 148

Back of House Front of House Server Budgeting 148

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Kitchen Automation. Capacity Management.

Back of House 189

Back of House Front of House Reservations Information 189

Lithos POS

DECEMBER 19, 2023

He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. This goes far beyond training during the first week.

Scheduling 158

Scheduling Front of House Training Customer Service 158

The Restaurant Times

AUGUST 26, 2022

It should be easy to use because a system requiring extensive training might lead to frustration for the employees. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc. It should be easy to use and not take hours to train staff.

POS Systems 69

POS Systems Accounting Information Reservations 69

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Restaurant Dashboards.

Document 148

Document Communication POS Systems Training 148

Synergy Suite

APRIL 18, 2024

It also takes into account any food wastage, spoilage, or pilferage that may occur during storage or preparation. Train staff. It can be rewarding to train staff on upselling and cross-selling techniques. Learn more about our custom back of house suite today! After all, who doesn’t love a good deal?

Pricing 52

Pricing Portion Control Accounting Training 52

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc.,

Concierge 197

Concierge Server Front of House Back of House 197

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Pre-departure (Average spend of $175.92): This category accounts for investments made into administrative tasks completed after a team member gives notice, like exit paperwork and interviews.

Server 144

Server Training Front of House Back of House 144

SiteMinder

OCTOBER 11, 2022

Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Depending on the hotel and the training opportunities available, this can be an entry level position. Accounting manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate. Back of House Positions 43% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A good KDS will account for those differences, staggering their start times, so that orders go out fresh and together. ? Kitchen Automation. Capacity Management.

Back of House 88

Back of House Front of House Reservations Information 88

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. It allows you to manage everything in a centralized dashboard.

POS Systems 69

POS Systems Accounting Front of House Server 69

Les Roches

OCTOBER 10, 2023

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. This gives you credibility along with the skills and training you need to manage hospitality venues.

Travel and Tourism 52

Travel and Tourism Hospitality Management Concierge Training 52

Synergy Suite

NOVEMBER 30, 2023

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. This goes far beyond training during the first week.

Scheduling 78

Scheduling Front of House Training Customer Service 78

The Restaurant Times

NOVEMBER 25, 2021

They want their needs to be taken into account, and they want to be given a chance to succeed, regardless of the department they work in. The solution: use staff events and communication training to promote team cohesiveness and eradicate divided thinking. Offer Higher Wages To Outperforming Employees.

Training 52

Training Communication Back of House Kitchen Operations 52

7 Shifts

MAY 25, 2020

If you’re using a task management app like 7tasks , ensure that each task is assigned to a specific person to enforce accountability—and have your managers check the task list progress throughout the shift. Create task items for each high-traffic surface (doors, chairs, etc.), Choose the right cleaning products ??

Sanitation 135

Sanitation Front of House Back of House Accounting 135

Hotel Business

NOVEMBER 14, 2022

The software also integrates hotel operations, including the front desk, accounts receivable, housekeeping and maintenance, point of sale, and inventory management. “A A major benefit of HotelKey’s platform is its user-friendly, self-guided training technology,” said Ted Hutchins, chief information officer, Red Roof.

Reservations 59

Reservations Housekeeping Training Maintenance 59

7 Shifts

MARCH 31, 2023

“If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ I think that's really a crucial part of it.”

Document 78

Document Communication Training Scheduling 78

7 Shifts

MAY 27, 2021

For example, it might make sense to have a newer employee work weekdays until he gets his footing, then allow him to fill an opening that becomes available for a weekend shift once he's fully trained. Cross-Training Employees. Rotating shifts, however, may favor a larger-sized staff that want more flexibility from a work schedule.

Scheduling 148

Scheduling Server Front of House Back of House 148

The Restaurant Times

MARCH 6, 2023

This is because your net profit margin accounts for all restaurant-related costs, not just those related to food preparation and service. Train Employees: The skill of upselling to customers distinguishes a good server from a great one. What Is The Average Profit Margin For Restaurants?

POS Systems 52

POS Systems Catering Server Pricing 52

OpenTable

JULY 8, 2022

They each have pros and cons that your lawyer and accountant will be able to explain to you in the context of your specific business. Fees (legal, accounting, consulting, licenses and permits—including liquor license). Front-of-house smallwares. Back-of-house smallwares. Opening payroll, including staff training.

Budgeting 52

Budgeting Accounting Front of House Back of House 52

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Back of house employees may have their choice of station or have the privilege of not having to cut fries for a shift. This article will arm you with ideas for restaurant employee contests.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

MAY 27, 2021

For example, it might make sense to have a newer employee work weekdays until he gets his footing, then allow him to fill an opening that becomes available for a weekend shift once he's fully trained. Cross-Training Employees. Rotating shifts, however, may favor a larger-sized staff that want more flexibility from a work schedule.

Scheduling 78

Scheduling Server Front of House Back of House 78

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. ” – Bob Patterson, founder and president of Patterson & Company Certified Public Accountants. "In 2023, we’ll see AI becoming more widely integrated into restaurant operations spanning front and back of house.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

OpenTable

OCTOBER 20, 2023

Whether you’re leaning towards digital accounting solutions or considering the expertise of a financial advisor, staying clued in on your cash flow—both outgoing and incoming—is pivotal for your restaurant’s triumph. Training is non-negotiable. Craft a comprehensive financial blueprint to manage your restaurant’s expenses.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

7 Shifts

DECEMBER 2, 2021

Rotations might result from employee availability, evenly distributing less- or more-desirable shifts among the team, or opportunities to cross-train staff. Account for Employee Capabilities. This could look like some employees having set on-call shifts one month and switching to another set of shifts the next month.

Scheduling 148

Scheduling Server Communication Back of House 148