Trending Articles

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The impact of Airbnb short-term rentals on rural and urban communities

eHotelier

A boon for some, a bane for others, short-term rentals, with Airbnb leading the way and absorbing the biggest blows, will undoubtedly remain an important part of the hospitality landscape in one form or another.

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How to Pass Health Inspections: Ice Machines and Refrigeration

Modern Restaurant Management

Steering through the maze of health inspections might seem tricky. There's a lot to consider — especially when it comes to your commercial refrigeration and ice machines. But fear not! This friendly guide is here to shed light on the best practices to keep your coolers and ice makers sparkling clean. It's not just about acing health inspections, but also about winning the trust of your customers by letting them know their health and enjoyment are your number one priority.

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Does the fate of tourism hinge on land use?

eHotelier

Even if well intentioned, land use regulations can negatively impact the growth and competitiveness of small tourism and hospitality enterprises through increased risk, lower financial performance, and unclear legality.

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Single O opens new roastery + cafe in Tokyo

Hospitality Magazine

After expanding from Sydney to Japan back in 2014, Single O has grown to become a staple in the local landscape. Now, the coffee brand is gearing up to open the doors to a brand-new roastery and cafe in the historic area of Ryogoku, Tokyo, tomorrow. “Moving the roastery into a bigger and better space is really an opportunity to double down in support of partners and grow our offering,” says Co-Founder Dion Cohen. “We are now roasting for more than 130 wholesale partners across Japan.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Fighting Fast Food Fraud

Modern Restaurant Management

Fast food fraud has seen a 45-percent increase in the last year or so, largely driven by a digital transformation sea change that has made these restaurants more vulnerable, according to data from fraud prevention company Forter. Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps.

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Hyatt survey reveals neurodivergent traveler needs

Hotel Business

One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity , including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.

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An Inside Look at Mattresses: Delving Into the Technology Prior to Procurement

Lodging Magazine

A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need replacing, and at that point procurement will need to investigate the products in the ever-evolving bedding market. Given the variety of products in terms of price point and features, it’s best to start this exploration well before the warranty expires on the hotel’s current mattresses, advised David Wiles, director of Tempur […] Th

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I Gave Up Meat and Gained so Much More

EATER

Going vegan doesn’t have to mean restriction. For me, I became more connected to my community, family, and the animals around me.

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Spain’s Labor Day holiday triggers 34% jump in hotel bookings

SiteMinder

Barcelona, Spain – Spanish hotel bookings have jumped 34% ahead of the upcoming Labor Day holiday, compared to the same period last year. This is according to the latest figures from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. Compared to 2022, hotel booking momentum has grown 55%, as travellers take the opportunity to secure a five-day weekend.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The “Golden Circle” of Revenue Management

eHotelier

Effective revenue management is driven by a clear sense of purpose. It's about understanding not just how to optimize prices and manage inventory, but why these actions matter in a larger context — a context that includes genuine customer satisfaction and enduring business success.

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Accor Releases Q1 2024 Results

Lodging Magazine

The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are trending positively, and the group has continued to manage its balance sheet in line with its commitments. Sébastien Bazin, chairman and CEO of Accor, said, “In this first quarter, marked by the group’s return in CAC 40, Accor once again delivered a solid performance, increasing revenue in all regions, notably in […]

Magazine 102
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Behind the Scenes: Cinco de Mayo Prep

Modern Restaurant Management

Staff at one popular Mexican chain start preparations for the next year’s Cinco de Mayo celebration right after the previous one ends. “Immediately after the event the team meets to gather feedback and create a recap,” Kurt Pahlitzsch, Vice President of Casual Dining at Doherty Enterprises, franchisee of Chevys, told Modern Restaurant Management (MRM) magazine. “In December, the team begins to plan based on the feedback from that recap meeting and the new ideas that have

Events 98
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BLLA’s Inaugural Retreat with Conscious Souls of Hospitality in Ibiza: A Deep Dive into Regenerative Wellness and Sustainability

Hospitality Net

The Boutique Lifestyle Lodging Association (BLLA) is proud to announce the successful completion of its first retreat in collaboration with Conscious Souls of Hospitality. Held in the stunning locale of Ibiza, Spain, from April 7 to 11, this event marked a significant fusion of spirituality and hospitality, focusing on the root of authentic wellness.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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What the Universal Analytics Sunset Means for Hoteliers?

Revenue Hub

Customers will lose access to the Universal Analytics interface on July 1, 2024. This is a critical deadline for hoteliers, as all historical data stored within Universal Analytics will be permanently deleted. While the standard sunset took weeks to complete, the full Universal Analytics shutdown will happen within one week. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date With the loss of access to the Universal Analytics interface and API appro

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Danielle Dymond appointed new hotel General Manager at Radio Hotel

eHotelier

Radio Hotel, the first and only full-service boutique hotel in Washington Heights, announced Danielle Dymond as the new Hotel General Manager. In her role, she will serve as the strategic business leader of property operations at the 221-room hotel and be responsible for creating and maintaining a high-performing service culture and managing budgets and reputation.

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Lodging Econometrics: U.S. Hotel Construction Pipeline Shows Robust Growth

Lodging Magazine

As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there were 6,065 projects with 702,990 rooms in the pipeline. This new all-time high represents a 9 percent year-over-year (YOY) increase in projects and a 7 percent YOY increase in rooms compared to last year. The details can be seen directly within the stages of the pipeline, which all saw YOY growth […] The post Lodging Econometrics: U.S.

Magazine 105
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Crafting Allergy-Friendly Dining Experiences Using Payment Tech

Modern Restaurant Management

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hilton’s Q1 profit rises on international travel rebound  

Hotel Management Network

Hilton Worldwide Holdings has reported a net income of $268m in the first quarter (Q1) of 2024, marking a 28.22% rise from $209m in the same quarter of 2023, benefitting from a rise in overseas travel. The post Hilton’s Q1 profit rises on international travel rebound appeared first on Hotel Management Network.

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Cross Functional Teamwork and the Evolution of Commercial Leadership

Hospitality Net

Effective cross-functional collaboration stands as a pivotal trend shaping contemporary business outcomes. Realizing the full potential of collaborative teamwork demands meticulous preparation, the alignment of shared objectives, and the guidance of skilled leadership to reinforce desired organizational behaviors and objectives. While the advantages of cross-functional collaboration are widely acknowledged, the implementation of this approach requires more than mere immediacy; it necessitates a

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Blended travel as a huge growth opportunity (with words of wisdom from Marriott)

eHotelier

Guests will continue to crave dynamic events and want to design itineraries that combine business purposes with personal extensions or other ancillary add-ons.

Events 246
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Sonesta Opens Signature Inn Winnemucca

Lodging Magazine

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the opening of the Signature Inn Winnemucca located in Winnemucca, Nevada. The 40-room, upper-economy hotel offers guests proximity to the Winnemucca Golf Course, Humboldt Museum, and the casinos, and is located close to Interstate 80. “The conversion of the Signature Inn Winnemucca, the latest of several Signature Inn properties expected to open this year, is part of the rapid growth of Sonesta’s portfolio,” said Keith Pie

Magazine 111
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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What Your Restaurant Needs in its Sexual Harassment Policy

Modern Restaurant Management

Did you know that more sexual harassment claims are filed in the service industry than in any other industry? As many as 90% of women and 70% of men working in restaurants reportedly experience some form of sexual harassment, according to the Harvard Business Review. Harassment complaints come to the Equal Employment Opportunity Commission (EEOC) from service industry workers more often than from any other sector, NPR reported in 2021.

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The Ugly Truth Behind Poor Hotel Data Security

Revenue Hub

Imagine waking up to a nightmare scenario where your hotel’s systems have been infiltrated, and sensitive guest data has been exposed to cybercriminals, including names, addresses, email addresses, phone numbers, passwords, and credit card numbers. NB: This is an article from Revinate Subscribe to our weekly newsletter and stay up to date This chilling tale is the grim reality of poor hotel data security, and it’s one that no property manager wants to experience.

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Minor Hotels Tracks Path to Net Zero with Positive Results in Annual Sustainability Report

Hospitality Net

Minor Hotels has made significant strides towards net zero, achieving year-on-year reductions in energy, carbon emission and water intensities, while cutting its organic waste to landfill by more than a quarter, according to its newly released global 2023 Sustainability Report.

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The Top 10 cash controls

eHotelier

Cash controls are not complicated, but they need heightened awareness and a constant effort to be effective.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.