Hotel Business

MARCH 13, 2023

“Historically, we have provided third-party hotel operations services for a select group of hoteliers, but as the market continues to rebound post-pandemic, we believe now is the time to begin offering our services to a larger pool,” said Jim Buckalew, chairman/CEO, PCH Hotels & Resorts.

Budgeting 105

Budgeting Revenue Projections Guest Services Accounting 105

NV Hotels

JANUARY 17, 2023

Our co-chairs for this group for 2023 are Diego Lopez, Luxor and Mary Vega, Soleil Management. NHLA will host the Certified Guest Service Professional workshop and exam. Save this date for sure: April 15, 2023 The 2nd Annual Great Chef Run 5K Sign up to run, volunteer, sponsor or be a vendor. Don’t miss it!

Events 98

Events Presentation Workshop Guest Services 98

Hotel Business

NOVEMBER 14, 2022

If 2022 was the year of the changed traveler, 2023 is the year of the evolved traveler. Hilton has released its 2023 trends report, The 2023 Traveler: Emerging Trends that are Innovating the Travel Experience, A Report from Hilton, which reveals the latest consumer expectations following a year when travelers showed up in record numbers.

Book 64

Book Events Guest Services Information 64

Alice Platform

JANUARY 10, 2023

Our customers have spoken once again! ALICE by Actabl users submitted 572 reviews to Hotel Tech Report to rank us:

Guest Services 52

Guest Services Concierge Housekeeping 52

Hotel Business

JANUARY 5, 2023

Hospitality management company Charlestowne Hotels is preparing for growth in 2023 by introducing additional leadership positions to its corporate office. The creation of a new corporate guest service support manager role which will be dedicated to training, directing and developing efficient management of on-property guest services.

Front of House 59

Front of House Back of House Guest Services Training 59

Revenue Hub

APRIL 2, 2024

billion in 2023, and is expected to grow at a CAGR of 10.77% to reach USD 14.71 Recent research reveals that upgrading their PMS within the past three years enabled 82 percent of hoteliers at small – and medium-sized properties and 92 percent at large, full-service properties to improve revenue performance significantly.

Property Management 96

Property Management Article Server Customer Service 96

Guides: Lodging Magazine

APRIL 7, 2023

“Bellagio’s commitment to delivering unparalleled accommodations, experiences, and guest service […] The post Bellagio Plans Spa Tower Renovation appeared first on LODGING Magazine.

Guest Services 57

Guest Services Magazine 57

Hotel Business

MARCH 1, 2023

Hotel Business spoke with executives from hotels around the world to see what they expect for travel in 2023, and what they are doing to attract guests. We have already begun to offer ways for guests to easily reconnect with colleagues and other guests and will continue to make that a major focus in 2023.

Travel and Tourism 52

Travel and Tourism Housekeeping Events Guest Services 52

Revenue Hub

MAY 17, 2024

As guests research hotels through various channels in addition to the property’s website, teams should constantly monitor and manage the hotel’s reputation on social media channels and travel review sites to make sure its brand image is always cast in the highest light. billion (USD).

Marketing 88

Marketing Travel and Tourism Book Communication 88

Hotel Owner

AUGUST 7, 2023

Earlier this year the UNWTO World Tourism Barometer reported that international tourist arrivals reached 80% of pre-pandemic levels in the first quarter of 2023. An estimated 235 million tourists travelled internationally in the first three months of this year, more than double those in the same period of 2022.

Travel and Tourism 95

Travel and Tourism Training Front of House Accounting 95

Revenue Hub

JUNE 27, 2023

As guests research hotels through various channels in addition to the property’s website, teams should constantly monitor and manage the hotel’s reputation on social media channels and travel review sites to make sure its brand image is always cast in the highest light. billion (USD).

Marketing 86

Marketing Book Travel and Tourism Communication 86

Larry Mogelonsky

DECEMBER 11, 2023

As we review the numbers thus far from 2023, operational and labor costs continue to edge up in lockstep with guest service expectations, and yet some of the latest projections show travel demand as normalizing at or slightly above current levels.

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Hotel Business

SEPTEMBER 5, 2023

“In the first half of 2023, HVMG again set an industry benchmark, demonstrating robust same-store and portfolio-wide performance across financial, market share and guest satisfaction measures,” said Cole. It has grown consolidated market share in seven of the past eight years.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

Revenue Hub

FEBRUARY 27, 2023

hotel industry reported that the average daily rate and revenue per available room were the highest for any year on record , despite occupancy levels remaining flat, and is projected to grow in 2023 and 2024. Subscribe to our weekly newsletter and stay up to date In 2022, the U.S.

Article 74

Article Housekeeping Maintenance Information 74

Les Roches

OCTOBER 30, 2023

Enhanced security measures: The adoption of smart technologies will lead to enhanced security measures through biometric security and encryption of data. The convergence of technology and hospitality promises to continually redefine the way we experience and enjoy hotels.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Les Roches

JULY 11, 2023

Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. Similarly, incentives are also offered to candidates who pull through on existing deals in 2022 that were initially positioned for 2023 and later.

Multi-Unit Operations 172

Multi-Unit Operations Marketing Training Catering 172

Modern Restaurant Management

MAY 28, 2021

The celebration continued with an announcement of nine more award categories presented than the previous year, bringing the total to twenty-one, which are all centered around the brand’s ‘Year of the Guest’ commitment. Three Knoxville locations are slated to open in Fall 2022 and Winter 2023.

Marketing 186

Marketing Training Health & Safety Scheduling 186