EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Café Momentum is more than just a restaurant, though. The year had started off strong.

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The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . According to the National Restaurant Association, over 110,000 restaurants and bars closed for business in the United States in 2020. 4 Ways To Train Your New Bar Staff For COVID-Appropriate Etiquette.

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Modern Restaurant Management

DECEMBER 19, 2019

Expect a collision of trends to mark the restaurant industry in 2020 as ambitious operators in today’s increasingly marijuana friendly environment test both legal limits and consumer appetites by looking to launch cannabis cafes that serve farm-to-table … everything.

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Customer Service Training Marketing 139

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Download the full report here.

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Marketing Download Information Events 110

Restaurant Engine

SEPTEMBER 23, 2020

You’ve got great food, wonderful ambiance, highly trained servers, and an excellent chef. In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Stay on top of the latest trends to help your restaurant grow. But where are the diners?

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AHLEI

JULY 23, 2019

A new California law requiring businesses to train all employees in preventing sexual harassment has the potential to make your organization more productive and more profitable. Training isn’t meant to be punitive,” said Amy Oppenheimer, a California attorney with more than 30 years of experience in employment law.

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EATER

AUGUST 24, 2020

From the Editor: Everything you missed in food news last week This post originally appeared on August 22, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. Read the archives and subscribe now. Philadelphia reopened for indoor dining. —

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Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The requirements are a little different for businesses that started in 2020. equipment, accounting, training, legal, marketing). Once you have your 2019 gross receipts, subtract your 2020 gross receipts and any PPP money you received.

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Modern Restaurant Management

FEBRUARY 1, 2021

Whether a recent change in your state’s law has made sexual harassment training mandatory or you’re simply trying to create a safer, more comfortable workspace, having a sexual harassment policy is important. Training Is Key to Prevention. What Is Sexual Harassment?

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Hotel Owner

SEPTEMBER 27, 2023

Joining from Grantley Hall where he was training manager, Wanless brings with him upwards of 12 years’ experience handling people development across the hospitality sector. Furthermore, between 2017–2018, he was responsible for restaurant operational excellence at Bourne Leisure – Haven.

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Hotel Owner

OCTOBER 30, 2023

The hotel will further benefit the region through its planned partnership with two local tertiary education institutions, which will see up to 50 young people per year completing the practical training component of their hospitality management courses at the Ty Newport Hotel.

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Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. It starts with more robust general job training. Employees are stretched thin and forced to do more.

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7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall.

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Download Training Scheduling Catering 158

Modern Restaurant Management

APRIL 27, 2020

. “By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification.

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The Restaurant Times

SEPTEMBER 19, 2020

The second session at POSist Mixer 2020 was a panel discussion moderated by Mr. Ashist Tulsian, founder of POSist Technologies. Biggies Burger was started in 2011, and as of 2020, the brand has a presence in 12 states with over 32+ outlets. The first panelist was Ms. Ramya Ravi, Director of Nandhana Group.

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Definition Training Events Marketing 52

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. percent per year, then you’ve spent around 34K per year on training alone. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts.

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Hotel Owner

AUGUST 16, 2023

Junior hoteliers will be able to partake in a six-month online training programme to develop and improve their management skills through the newly relaunched Master Innholders Developing Additional Skills (MIDAS) programme. We began looking to see what more we could do with MIDAS and how it could support those in our industry.

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Workshop Training 97

Hotel Owner

DECEMBER 1, 2023

He holds numerous awards including Staff Canteen’s ‘Chef Member of the Year’ 2022 and accolades as runner up for Liverpool’s ‘Best Restaurant’ in 2020 and Liverpool’s ‘Hidden Gem Award’ in the Liverpool Tourism Awards 2019.

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Training 98

Modern Restaurant Management

OCTOBER 15, 2021

Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols. Train and Empower Your Employees. Increase Safety, Quality, Accuracy, Productivity, and Efficiency.

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Modern Restaurant Management

JULY 5, 2022

COVID shut down the hospitality industry from March of 2020 to mid-2021. I have created a program that starts with support for managers, implements a training program for all new servers, builds supervisors and eventually produces strong managers. It has been an incredible couple of years.

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Server Training Article Pricing 187

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now. Many long-time hospitality employees left the industry in 2020, and restaurants are dealing with low staffing, new-to-the-industry employees and pent-up consumer demand for dining all at the same time.

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Hotel Owner

SEPTEMBER 19, 2023

His career began under the watchful eye of Raymond Blanc at Le Manoir aux Quat’Saisons where he trained alongside other celebrated chefs such as Agnar Sverrisson, Robin Gill and Ollie Dabbous. Jarvis brings over 20 years of experience, cooking and working under some of the best chefs and restaurants in the UK and Europe.

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Training 96

Hotel Owner

OCTOBER 21, 2022

Kicking off this month at the Doubletree by Hilton Edinburgh City Centre, the group said the development programme has found itself again at the top of RBH’s staff retention agenda, since the scheme was halted in 2020 due to the pandemic. Other masterclasses will vary from operational and commercial performance, to ESG.

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InnQuest

OCTOBER 3, 2023

Hotels should be prepared to address potential challenges, such as staff training and system compatibility. Reports suggest that 62% of hotel visitors will choose to check in and out using an app as of August 2020. Choosing the right vendors and partners is paramount to the success of the integration process.

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Guest Satisfaction Information Property Management Blog 221

Modern Restaurant Management

APRIL 25, 2023

Berkeley passed the natural gas ordinance (the “Ordinance”) in July 2019, and it was set to go into effect on January 1, 2020. City of Berkeley, Case No. 4:19-cv-07668. The Berkeley ordinance prohibited natural gas infrastructure in newly constructed buildings.

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Training 188

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

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Regulatory Compliance Training Marketing 215

Hotel Owner

DECEMBER 2, 2022

The Essex-born chef started out washing pots at his local restaurant aged just 14, before going on to train at restaurants including Hélène Darroze at The Connaught, Dinner by Heston, Roux at Parliament Square, and The Frog in Hoxton. He was also crowned winner of MasterChef: The Professionals in 2020.

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Training 105

Hotel Owner

NOVEMBER 23, 2023

Arnold is currently the general manager of The Savoy in London having been appointed regional vice-president and managing director in 2020. The world of hospitality is growing, and this means new opportunities for those with the right knowledge, skills, training, and passion.

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Training 97

Modern Restaurant Management

AUGUST 24, 2021

It costs around $2,000 to hire and train a new restaurant worker, and with a 75 percent turnover rate, that’s a lot of money to cycle through with every staffing change. Outside of raises, giving employees additional training and certifications are major ways of reducing churn. Place Value on a Good Employee. But why stop there?

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Training Server Scheduling 197

Hotel Business

DECEMBER 21, 2023

Launched in 2020 as the industry’s first new-construction, midscale, extended-stay offering in nearly a decade, Everhome Suites is designed to empower guests to adapt their environment to the way they live and work during longer-term stays, according to IHG. Choice Hotels International Inc.

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Housekeeping Training Marketing 59

Modern Restaurant Management

DECEMBER 27, 2023

Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. It should encourage managers to tighten their practices in 2024, starting with fine-tuning and documenting policies, and training to help avert over-serving. Conflict resolution training is also a must.

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Front of House Training Document Server 117

Modern Restaurant Management

DECEMBER 22, 2020

Off-premise dining now accounts for 60 percent of total sales in 2020 compared to 40 percent in 2019. To do so, we have put an emphasis on cross training team members to learn new roles and have offered additional communications channels for them to stay in touch, including a Facebook group and an internal intranet.

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Modern Restaurant Management

JUNE 15, 2020

restaurant losses for April 2020 were projected to surpass $50 billion, according to estimates from the National Restaurant Association (NRA). It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way.

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Training Front of House Back of House Sanitation 179

Modern Restaurant Management

JUNE 26, 2020

Many restaurants are looking at their 2020 budget and wondering – what now? It is time to adjust your 2020 budget, evaluate labor and food costs, update bank reconciliations and take an overall holistic look at your business model and strategy. You also want to avoid the expense that comes with training new employees.

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Budgeting Accounting Front of House Customer Service 180

EATER

JUNE 29, 2021

The 2022 James Beard Awards will reflect policy and procedure changes in light of an audit that began in August 2020 and will be completed this summer. The James Beard Foundation essentially canceled its 2020 awards citing pandemic-related hardships in the American restaurant industry.

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Events Accounting Training 87

Modern Restaurant Management

JULY 1, 2020

This comprehensive solution includes hospital-grade disinfectants that are approved by the applicable regulatory authorities for use during the COVID-19 pandemic and a rigorous training program and auditing process. Check clean through periodic on-demand training, auditing and verification that procedures have been followed.

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Hotel Business

NOVEMBER 9, 2023

The property consists of a 1,198-key main tower built in 1994 and the 210-key historic Headhouse Tower, which served as the passenger station and company headquarters for Reading Terminal Train station from 1893-1984. The hotel offers more than 93,000 sq. of meeting space spread across 72 event venues.

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Training Events Marketing 59