Remove 2019 Remove Accounting Remove Front of House Remove Marketing
article thumbnail

Event review: Recovery strategies at Deloitte conference

Boutique Hotel News

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. .

Events 162
article thumbnail

MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. percent year over year according to Black Box Intelligence’s Market Share Report. Restaurants have had to keep up with this growth from a staffing standpoint amid the most difficult labor market in decades.

Events 102
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Trinh Richards on her South-East Asian eatery The Little Rickshaw

Hospitality Magazine

People soon started hearing about her food, which motivated the budding chef to open a Vietnamese food stall at the local Aldinga markets. My thinking is that having some accountability or creative licence makes a job more sustainable,” says Richards. “If Creative freedom is no doubt a key factor in staff engagement and retainment. “My

article thumbnail

With Great Rates Come Great Guest Expectations

Larry Mogelonsky

Will they be more sensitive to perceived slights by the front-of-house team? In 2019, nightly rates for this property were in the range of $189 to $229 (Canadian) per night. When they called the front desk, they were advised (for the first time) that rooms were only cleaned every second day.

Pricing 100
article thumbnail

Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report. Focus digital marketing on upsales by extending an offer while consumers are on site or creating an order off-premises. Besides, consumers are already thinking digital first.

article thumbnail

Event review: Recovery strategies at Deloitte conference

Serviced Apartments

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. .

Events 52
article thumbnail

Tourism is booming again – but how can we solve the recruitment and retention crisis?

Hotel Owner

In June, the World Travel and Tourism Council (WTTC) revealed that the EU Travel and Tourism sector is forecast to reach 98% of the 2019 peak. It is not just the kitchen and front-of-house roles that need filling. You have to listen to the market and today it is imperative that educators get closer to professionals.