article thumbnail

How Chulita saves time and grows their business with 7shifts

7 Shifts

Chulita has been serving Venice, California locals their brand of Oaxacan food since 2018. Chulita doesn't have traditional managers, but lead servers with different managerial responsibilities. Tara Edie, for example, is a Lead Server who also runs PR and Marketing for the brand.

Server 78
article thumbnail

MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Our Wage Models are Broken

7 Shifts

The Tip Pooling Model After the FLSA updated its guidance in 2018, it became legal to share tips across hourly employees, as long as they’re all paid the state’s full minimum wage. We see professional servers and bartenders who respect the whole of the restaurant and the culture that is created by being more inclusive.

Training 156
article thumbnail

I’m Through Being Silent About the Restaurant Industry’s Racism

EATER

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

Server 104
article thumbnail

10 Top Restaurant Technologies To Evolve Your Business

7 Shifts

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

article thumbnail

Hostility, Harassment, and Low Wages Are Keeping Many Restaurant Workers Home

EATER

Jayamaran, who is the president of One Fair Wage , a group fighting to abolish the tipped minimum wage, says front of house employees, who often rely on tips but have to enforce at times controversial mask mandates, are especially fed up. And Denny’s servers earn more than in states with the sub-minimum. That’s right.

Server 106
article thumbnail

David Chang’s Memoir Fails to Account for the Trauma He Caused Me

EATER

He is probably the modern equivalent of Norman Mailer or Muhammad Ali in the 1960s and ’70s,” the New York Times ’s Pete Wells wrote in 2018 , “somebody whose success in one part of the culture allows him to sound off on the rest of the culture and where it is heading.”. We couldn’t cook, he told us; we were no artists.