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David Chang’s Memoir Fails to Account for the Trauma He Caused Me

EATER

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”.

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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

Training 179
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Surprising Ways that Tech Can Help Evolve Your Restaurant

7 Shifts

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Gone are the days of institutional knowledge, or keeping guest preferences in the heads of your front-of-house staff.

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10 Top Restaurant Technologies To Evolve Your Business

7 Shifts

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

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P.F. Chang’s To Go and Wing Squad Delivers

Modern Restaurant Management

He succeeds Frances Allen, Boston Market’s CEO since 2018, who is departing for a new venture. They sought an all in one software solution that could meet the day-to-day front of house management needs as well as could offer their customers the ability to order online. New CEO at Boston Market. The foundation is here.

Marketing 122
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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. percent sales growth, December of 2018 was tied for the strongest month last year, which means a tough comparison as we wrap up the year. While gift cards account for 6.3 First, at 2.1 Sunday sales were up 22.8

Events 128
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The History of Tipping in Restaurants: The Complicated Past, Present, and Future

7 Shifts

In 2018, the U.S. Department of Labor updated tip pooling laws to include back-of-house staff in tip pooling. For front-of-house staff, tipping provides an incentive to provide excellent service and then be rewarded for this hard work. Hourly wage doesn't always reflect performance, but tips can account for this.