Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.

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POS Systems Communication Accounting Information 208

Revenue Hub

DECEMBER 8, 2023

As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector.

Travel and Tourism 96

Travel and Tourism Procurement Maintenance Information 96

Larry Mogelonsky

DECEMBER 18, 2023

What we’re looking for in all this is, in a word, ‘significance’ or what’s truly meaningful for the guest. but to figure out what guests like the most about a hotel and what factors are its weakest links. Yes, GuestInsight offers a great platform to help hoteliers collect, analyze and automate their guest feedback.

Book 100

Book Presentation Training Information 100

Revenue Hub

DECEMBER 6, 2023

In the dynamic realm of the hospitality industry, where trends and consumer behaviours evolve rapidly, the festive season marks a pivotal moment for hoteliers. The result is a festive season that not only boosts direct bookings but also creates memorable and tailor-made experiences for every guest.

Book 84

Book Communication Article Marketing 84

InnQuest

NOVEMBER 21, 2022

As business started picking up again after the pandemic, inflation and the cost of living crisis worsened, threatening more uncertainty for the hospitality industry. However, contrary to what may have been expected, inflation is not putting travellers off. How Do Travellers Feel About Inflation? Travel During the Holiday Season.

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Housekeeping Book Property Management Pricing 130

Modern Restaurant Management

DECEMBER 28, 2023

The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew! The top coffee orders this year included Iced Caramel Macchiato, Cold Brew, Iced French Vanilla Coffee, Iced Mocha, and Americano! Quirky Combos : This year, we also saw some unique combinations!

Reservations 189

Reservations Marketing Download Scheduling 189

Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

Les Roches

JANUARY 12, 2024

Like most industries, hospitality has also be­en affected by digital transformation, re­sulting in a shift from traditional promotion methods to more innovative digital marke­ting strategies. Whatever your dream career in hospitality is, knowing these marketing strategies is a great way to get ahead and ensure success.

Marketing 52

Marketing Book Communication Scheduling 52

Revenue Hub

APRIL 3, 2023

NB: This is an article from BEONx , one of our Expert Partners In fact, most professionals in the hospitality industry now recognise that strategic revenue management is one of the key levers of business success. The first step is mapping out your guest journey and identifying all touchpoints where you can enhance your guest experience.

Guest Satisfaction 71

Guest Satisfaction Book Reservations Article 71

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Server 78

Server Training Information Blog 78

Les Roches

FEBRUARY 15, 2024

In the multidimensional, fast-paced field of international hospitality, one factor continues to emerge as increasingly essential: cultural awareness. In this article, we’ll look at how important cultural awareness is to success in a global hospitality career and how to improve your cross-cultural awareness and communication.

Communication 52

Communication Guest Satisfaction Training Customer Service 52

Revenue Hub

MARCH 17, 2023

Social media is a powerful channel to connect with hotel guests and new audiences to increase awareness of a property and to boost direct bookings. Having a presence on social media is critical for hotels to reach and engage with new audiences and be top of mind with people as they shop for accommodations. In 2023, over 4.9

Marketing 52

Marketing Article Book Information 52

Synergy Suite

DECEMBER 7, 2023

This metric measures the average amount of money a restaurant earns from each seated guest. As an essential component of performance metrics in the hospitality industry, revenue per seat goes beyond mere sales figures, shedding light on the quality of the dining experience, pricing competitiveness, and overall operational effectiveness.

POS Systems 52

POS Systems Pricing Training Reservations 52

Les Roches

MAY 22, 2023

But keeping on top of customer communications and ensuring your business always delivers clear and concise messaging can be challenging, especially in a fast-paced industry like hospitality. Good communication can also help to identify and resolve customer issues and improve the overall customer experience.

Communication 52

Communication Training Information Customer Service 52

Les Roches

JUNE 5, 2023

The hospitality industry is a rewarding field to work in, and many people find it fast-paced, exciting, and enjoyable. However, there are many skills that you need to learn if you want to embark on a great hospitality career. What is cross-cultural communication? Stereotyping: Assuming what someone will be like based on their culture.

Communication 52

Communication Training Hospitality Management Guest Satisfaction 52

7 Shifts

AUGUST 18, 2021

When greeting your guests, do so with a smile and infectious energy that gets them excited about dining in at your restaurant. When greeting your guests, do so with a smile and infectious energy that gets them excited about dining in at your restaurant. Table of Contents. Before the meal. During the meal. After the meal.

Customer Service 147

Customer Service Information Download Scheduling 147

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. The State of What Feeds Us. Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic.

Download 189

Download Travel and Tourism Sanitation Events 189

Metasphere

AUGUST 23, 2022

So you'll have to adapt the way your hotel performs loyalty initiatives and marketing activities. So, to help you attract customers to your hotel, we’ve condensed 5 effective tips that will give you the best results. So, to help you attract customers to your hotel, we’ve condensed 5 effective tips that will give you the best results.

Marketing 52

Marketing Book Scheduling Communication 52

Les Roches

JANUARY 23, 2024

By combining organizational prowess with strategic thinking, adept hospitality skills and innovative solutions, a talented event project manager can ensure the smooth execution of any planned occasion. Ever thought about an exciting career in eve­nt project management?

Events 52

Events Budgeting Communication Scheduling 52

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. On the Road to Recovery. Traffic to restaurants in other markets, including the U.S., Return to On-Premise.

Marketing 184

Marketing Travel and Tourism Download Facility Management 184

Metasphere

MAY 12, 2022

Even though hospitality CRM solutions have come a long way in the past decades, it's important to be aware of the solution's disadvantages. But at the end of the day, the system's primary function is to support your property to adopt a customer-centric business culture dedicated to winning and keeping our guests. in one place.

Demo 52

Demo Pricing Guest Satisfaction Article 52

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Here are their insights. Tony Abate, Vice President and Chief Technical Officer at AtmosAir Solutions. Customers are going to be hesitant to dine indoors. That tables are too close.

Marketing 234

Marketing Communication Information Reservations 234

Modern Restaurant Management

FEBRUARY 17, 2020

. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast. We’re thrilled to continue to support this incredible team in 2020 and beyond.” ” Yelp Adds Products. Denny’s?

Catering 153

Catering Server Reservations Marketing 153

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. Hassle-free holiday meals.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

OpenTable

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Visit other restaurants in the area to understand their pricing and see what they’re doing well and what can be improved upon. It’s equally important to study your competition. Is it easy to find?

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

The Restaurant Times

MARCH 6, 2023

It is well known that the hospitality sector has lower profit margins than other market segments. Making enough money to keep your restaurant running is one of the major challenges a restaurant faces. For this reason, the profit margin of your restaurant is one of the defining factors of its success. Read along!

POS Systems 52

POS Systems Catering Server Pricing 52

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Anyone can anonymously call or text in tips about restaurant violations to Cuomo’s state task force. Call 833-208-4160 or text a violation to 855-904-5036.) "A

Scheduling 114

Scheduling Sanitation Accounting Definition 114

Xotels

SEPTEMBER 22, 2022

Mapping your guest’s journey becomes, therefore, critical to success. In this article we will cover 15 best practices to create a solid marketing plan and strategy for your property: Guest experience is everything. Guest experience is everything. Don’t underestimate your website. Social media. Reputation management.

Marketing 40

Marketing Blog Book Communication 40

Hotelogix

NOVEMBER 17, 2023

The hospitality industry has its own set of challenges. Bringing more and more bookings is yet another daunting task. The million-dollar question remains- "How to increase online hotel booking? Direct bookings are done directly through your website and do not involve collaboration with any third-party website or person.

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Book Blog Reservations Definition 130

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Server 210

Server Marketing Bookkeeping Document 210

Les Roches

FEBRUARY 12, 2024

Introduction to hotel reputation management Protecting and improving your hotel’s public image relies heavily on re­putation management. This involves crafting narratives that shape potential guests’ opinions of your hote­l, going beyond simply responding to revie­ws or posting appealing Instagram updates.

Blog 52

Blog Communication Book Marketing 52

7 Shifts

JANUARY 10, 2024

Types of restaurant management systems Features to look for in a restaurant management system Top benefits of using an RMS How to choose the best RMS for your restaurant Embracing the future of restaurant management with the right system What is a restaurant management system? And the backend software powering restaurant operations?

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

Types of restaurant management systems Features to look for in a restaurant management system Top benefits of using an RMS How to choose the best RMS for your restaurant Embracing the future of restaurant management with the right system What is a restaurant management system? And the backend software powering restaurant operations?

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. New & Notable spotlights the latest news restaurateurs need to know.

L&D 173

L&D Accounting Marketing POS Systems 173

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. For part two, click here.

Pricing 167

Pricing Portion Control Budgeting Marketing 167

SiteMinder

SEPTEMBER 20, 2022

Whether it is through branding messages, targeting the appropriate target audience or activities that keep previous guests engaged, the world of marketing for hospitality and tourism has evolved significantly in the digital age. What is hospitality marketing? Why is hospitality marketing important for hotels?

Book 80

Book Marketing Travel and Tourism Blog 80

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

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POS Systems Scheduling Training Reservations 147